The Ravinia Apartments
#6,046 #62 #955

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The Ravinia Apartments

19500 US Highway 281 North, San Antonio, TX 78258
(173 Reviews)
$1,100 - $1,702/mo

Reviews

(155)

3.6 rating

See Details

173 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2024

6/4/2024

Great staff & maintenance team

The team at the Ravinia Apartments are always eager to help. They’re very attentive and efficient with their work. I’ve always ever had positive experiences with them, and I’m grateful to have such a hard working team working behind the scenes, especially since it’s made it my home.

    Manager

    6/11/2024

    The Ravinia Apartments
    You're the best! We really appreciate the positive review. Thanks again for recommending The Ravinia Apartments! Hope you have an amazing day.
    Review Author Icon

    Resident 1243011

    Verified Resident 2023 - 2024

    4/10/2024

    The Ravinia has been an Amazing place to live! Especially with someone like Yas in the property and David work orders being awesome really enjoy here thank you!please make sure them know how amazing they are! For making this place like home

      Manager

      4/10/2024

      The Ravinia Apartments
      Thank you so very much for your kind words! I will definitely pass along your review to them. It always makes the Team so happy to hear that our wonderful Residents love it here at The Ravinia. Have an amazing rest of your day!
      5.0(1 rating)
      Review Author Icon

      anonymous

      Resident 2023 - 2024

      2/2/2024

      Roaches and Thieves - Rent anywhere else!!!

      After nearly 8 months of requesting assistance from Management re the roach infestation we were battling with traps, sprays, and other misc. efforts to remove the pests we decided it was in our best interest to move out and heavily poison all of our belongings to prevent moving the problem with us into our new home. The management ignores requests for assistance with roaches, as if it's something normal that should just be lived with. On a separate note, when we were in the process of moving and still had some boxes packed and needing to be transported to our new home, management staff entered our unit and rooted through our sealed boxes looking for valuables, of which they took whatever they wanted. After calling the police to report the crime, we simply asked that our belongings be returned and they refused. We are now pressing charges and filing a lawsuit against the property. This property is not worth your time or interest. A cardboard box would be better!

      Manager

      2/3/2024

      The Ravinia Apartments
      Anonymous - thanks so much for taking time to let us know about your experience. We're disappointed to hear you weren't satisfied, and may reach out for some more details so we can do better next time. I'm so sorry this happened - and I'd like to understand it better. Please get in touch at theraviniamgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you.
      1.0(1 rating)
      Review Author Icon

      Resident 1199855

      Verified Resident 2006 - 2023

      11/16/2023

      Living here has been a relaxing experience.The current staff is always courteous and always has the resident best interests. The maintenance staff always completes work orders in a timely manner.I would & have recommended this apartment community to several times

        Manager

        11/16/2023

        The Ravinia Apartments
        Thank you so much for your kind words and positive review. We appreciate the feedback. Please don't hesitate to reach out to us if there anything we can do for you in the future. Have an amazing day!
        Review Author Icon

        anonymous

        Resident 2023

        11/2/2023

        Great Place to be Home

        These guys make this place exceptional and Felix and Robert two professional maintenance guys you can trust to make sure your things are not broken and they are kind respectful and caring. Jade is awesome and caring . Yassey is my muse she makes you smile and she is direct and honest and I appreciate the kindness and love she gives. I met Nickki who is caring and understanding so she makes these guys look amazing. I don’t care for Kevin he has told me things have yet to see them happen and the things should have been done and then I brought something to his attention the other day and he basically didn’t care so I choose not to deal with this person anymore. Not to mention I got injured by the things. I enjoy everything else love my home.… See More>
          Manager

          11/10/2023

          The Ravinia Apartments
          Thank you for taking the time to tell us how we did. Your input is much appreciated. I would really like to speak with you in more detail so please don't hesitate to come in and speak with me or email me directly at theraviniamgr@greystar.com so that we can set up a time to meet. I would really like to get what you need completed. It makes us happy to know that you love your home!
          1.0(1 rating)
          Review Author Icon

          anonymous

          Resident 2022

          10/8/2023

          Avoid this place at all costs!!!

          This place is terrible. I’m posting because they keep moving people in without fixes issues that effect them directly. I wish I saw truthful reviews before moving in. They threatened you if you leave negative reviews and this behavior need to stop. Rent is not cheap - we need a decent place to live! Roach infested nasty place! I have pics to proof everything!

          Manager

          10/10/2023

          The Ravinia Apartments
          Anonymous, we're disappointed to hear of the negative experience you had at our location. Please come in to speak with me or email me at theraviniamgr@greystar.com so that we can get this all figured out and taken care of for you.

          Updated Review

          Review Author Icon

          Resident 957930

          Verified Resident 2020 - 2023

          10/4/2023

          Been here 3 years and planning on renewing for a 4th year when that time comes! Staff is amazing and friendly, maintenance is quick and reliable and our neighbors are wonderful and friendly! Amenities are great to have also!

            Manager

            10/6/2023

            The Ravinia Apartments
            Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
            Review Author Icon

            Resident 1179756

            Verified Resident 2020 - 2023

            9/12/2023

            We are tired of having to report enforcement of rules. We continue to have neighbors that leave 2 bowls to feed cats outside of their apartment that draw wild animals and multiple cats that crap and pass all over the common living area and it always smells awful when the weather is hot. Please do something about this. Finally parking is becoming an issue which we never had. I get home at the end of the day and there are zero parking spaces, what is going on?

              Manager

              9/12/2023

              The Ravinia Apartments
              We are sorry to hear of your experience. I am the new Community Manager and can be reached at theraviniamgr@greystar.com so that you can provide me with details and I will personally address any issues you may have. Please let me know when is the best time and we can personally have a sit down to discuss and come up with solutions. We strive for all of our Residents to love where they live! Hopefully we can speak soon and have a great rest of your day.
              1.0(2 ratings)
              Review Author Icon

              Resident 1174532

              Verified Resident 2023

              8/28/2023

              Easy move in, great staff in the front office, easy paperwork filing on the computer. Like the pool and weight room! Plenty of trees, pet friendly, nice neighbors. Would recommend to family and friends.

                Manager

                8/30/2023

                The Ravinia Apartments
                We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                Review Author Icon

                Resident 1158492

                Verified Resident 2021 - 2023

                7/11/2023

                Loved every year that I resided here. The gated community was beautiful, my apartment was amazing, and the entire staff is professional and courteous. I’ve never had a neighbor who was loud or disruptive and my view of the ravine was was amazing!

                  Manager

                  7/12/2023

                  The Ravinia Apartments
                  We appreciate your positive review about your recent experience with us!
                  Review Author Icon

                  Resident 1156121

                  Verified Resident 2023

                  7/4/2023

                  Love living here office staff are amazing! Quiet place awesome neighbors work orders are always answered with in 2 days easy to pay your rent. I especially love the garden bath tub and all the beautiful trees

                    Manager

                    7/6/2023

                    The Ravinia Apartments
                    Thank you again for taking the time to let us know how we did. We hope you have a great day!

                    Updated Review

                    Review Author Icon

                    Resident 1028232

                    Verified Resident 2020 - 2023

                    6/8/2023

                    Great overall experience. I’ve been here for a few years and have had minor issues but nothing too serious. Maintenance is great with service requests. Most of the staff is awesome and the area is very welcoming.

                      Manager

                      6/9/2023

                      The Ravinia Apartments
                      Verified Resident 1028232, we are so happy to read such a great review about The Ravinia Apartments! We are always more than happy to assist you if anything else comes up. Take care!
                      Review Author Icon

                      Resident 1144346

                      Verified Resident 2019 - 2023

                      5/26/2023

                      This is an average apartment complex. Landscaping is well done at the ground level, but there are still many low hanging branches. It is nice to have a gate, but it is frequently broken and it might be left open for weeks at a time. Thefts seem to be an ongoing issue with porch pirates and some car break ins. Maintenance team is sometimes really fast and does good work, but other times it might take weeks for simple tasks to be completed.

                        Manager

                        5/29/2023

                        The Ravinia Apartments
                        Verified Resident 1144346, your satisfaction is our top priority and we appreciate the feedback. Have a great day!
                        Review Author Icon

                        Resident 1139420

                        Verified Resident 2020 - 2023

                        5/10/2023

                        The rent continues to rise without any improvements to the property or experience here. The apartment is outdated and the amenities are mediocre. The grounds and ravine could be a selling point but aren't kept up well and residents don't pick up after themselves unfortunately.

                          Manager

                          5/11/2023

                          The Ravinia Apartments
                          Verified Resident 1139420, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (210) 499-5994. We look forward to hearing from you.
                          Review Author Icon

                          Resident 1137062

                          Verified Resident 2023

                          5/4/2023

                          So far my experience has been great living here. The leasing office staff were so friendly and helpful, the area has been very quiet and peaceful and so far neighbors have been very friendly. I’m very close to a ton of amenities and there’s much to do. The location of the apartment complex is very convenient to a lot of areas.

                            Manager

                            5/7/2023

                            The Ravinia Apartments
                            Verified Resident 1137062, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Ravinia Apartments.

                            Updated Review

                            Review Author Icon

                            Resident 804988

                            Verified Resident 2018 - 2023

                            4/4/2023

                            Llevamos mas de cuatro años mi familia y yo viviendo en The Ravinia y honestamente la experiencia ha sido muy buena. El ultimo año todo ha mejorado mucho y el servicio del personal de mantenimiento es ahora es mas eficiente. En oficina todo excelente.

                              Manager

                              4/6/2023

                              The Ravinia Apartments
                              Hi Verified Resident 804988, thank you so much for your positive comments about The Ravinia Apartments!

                              Updated Review

                              Review Author Icon

                              Resident 997530

                              Verified Resident 2022 - 2023

                              3/23/2023

                              Not that good. The gate didn't work for 2 months. Management let's anyone in. Strays cats everywhere. Lights out. Can hear every step the upstairs neighbor takes. I'm done writing things about this survey Thank you because I know no one will do anything about a good day

                                Manager

                                3/30/2023

                                The Ravinia Apartments
                                Hello Verified Resident 997530, we appreciate you taking the time to leave us this feedback.
                                Review Author Icon

                                Resident 1123341

                                Verified Resident 2017 - 2023

                                3/20/2023

                                We would not still be here if we didn’t like our place as much as we do! Our specific apartment unit offers great privacy with the ravine at our balcony, and the convenience of being on the ground floor. We appreciate ALL the staff VERY much. They are amazing!

                                  Manager

                                  3/21/2023

                                  The Ravinia Apartments
                                  Hi Verified Resident 1123341, thank you so much for your positive comments about The Ravinia Apartments! Thanks again for the recommendation, and have an amazing day!
                                  Review Author Icon

                                  Resident 1110161

                                  Verified Resident 2021 - 2022

                                  2/8/2023

                                  Great atmosphere. Great customer service. Friendly neighbors. Peaceful neighborhood. Close to Highway access. Variety of restaurants and stores around. Nice pool and gym. Staff very friendly and professional.

                                    Manager

                                    2/10/2023

                                    The Ravinia Apartments
                                    Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                    Review Author Icon

                                    Resident 1102429

                                    Verified Resident 2021 - 2022

                                    1/13/2023

                                    Security-wise, the gate constantly gets broken and stays open which lets anyone in. There is a security or police that passes by at night but even then it’s just a quick drive through. Noise wise; it’s next to the highway, and the walls are very thin. You can hear the neighbors on all sides. Our apartment kitchen floor also looks like it’s dipping and feels flimsy when you walk on a certain spot, so not the safest.

                                      Manager

                                      1/18/2023

                                      The Ravinia Apartments
                                      Security-wise, the gate constantly gets broken and stays open which lets anyone in. There is a security or police that passes by at night but even then it’s just a quick drive through. Noise wise; it’s next to the highway, and the walls are very thin. You can hear the neighbors on all sides. Our apartment kitchen floor also looks like it’s dipping and feels flimsy when you walk on a certain spot, so not the safest.
                                      Review Author Icon

                                      Resident 1097289

                                      Verified Resident 2022

                                      12/25/2022

                                      The layout of the apartment is great, although the appliances and the kitchen cabinets looks like from the 80's. I recommend to visit the complex before apply, I couldn't do it and I found that the location of the apartment was not what I was looking for. The staff is really kind and helpful.

                                        Manager

                                        2/2/2023

                                        The Ravinia Apartments
                                        Verified Resident 1097289, your satisfaction is our top priority. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

                                        Updated Review

                                        Review Author Icon

                                        Resident 900823

                                        Verified Resident 2021

                                        12/9/2022

                                        Have no problems with my community. I was a little rattled several months ago about cars being broken into. That was a little bothersome but I haven't heard any problems with that anymore so hopefully that was taken care of.

                                          Manager

                                          12/13/2022

                                          The Ravinia Apartments
                                          Hi Verified Resident 900823, thank you so much for your positive comments about The Ravinia Apartments!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1066718

                                          Verified Resident 2022

                                          11/1/2022

                                          The Ravinia es una comunidad muy tranquila, cada quien está por su parte y nadie se mete con los demás. También tal vez por ello, falta un poco de convivencia, llevamos dos meses y conocemos a algunos vecinos pero solo de vista, no sabemos sus nombres.

                                            Manager

                                            11/3/2022

                                            The Ravinia Apartments
                                            Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                            Review Author Icon

                                            Resident 1077733

                                            Verified Resident 2021 - 2022

                                            10/23/2022

                                            Staff great, knowledgeable, approachable and they can acomodate to your request. I had one complain and they really work on it. . I had some instances that I didn't like , but they listened and you can work with them to resolve any problem.

                                              Manager

                                              10/28/2022

                                              The Ravinia Apartments
                                              We appreciate your positive review about your recent experience with us!
                                              Review Author Icon

                                              Resident 1075082

                                              Verified Resident 2022

                                              10/13/2022

                                              The Ravinia is a lovely place to live. The office staff and managers are wonderful and so helpful. Maintenance workers are friendly and do a great job on fixing things. I’m glad to call Ravinia home. Very family friendly here.

                                                Manager

                                                10/15/2022

                                                The Ravinia Apartments
                                                Verified Resident 1075082, thank you for your kind review; we are happy to pass along your comments to the team here at The Ravinia Apartments!

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                The Creekbend

                                                1 Bed, 1 Bath | 769 sq. ft.

                                                $1,100

                                                5 Available Units

                                                See Floor Plan Details

                                                The Habersham

                                                1 Bed, 1 Bath | 873 sq. ft.

                                                $1,110

                                                See Floor Plan Details

                                                2 Bedrooms

                                                The Stonefield

                                                2 Beds, 2 Baths | 1,196 sq. ft.

                                                $1,392

                                                3 Available Units

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                B+
                                                B+

                                                Renter Ratings

                                                B

                                                Review Ratings

                                                Noise

                                                3.6

                                                Grounds

                                                3.3

                                                Safety

                                                3.2

                                                Office Staff

                                                3.8

                                                Maintenance

                                                3.8

                                                Neighborhood

                                                4.0

                                                Survey Ratings

                                                SatisFacts™ Tour Survey

                                                SatisFacts™ Move-In Survey

                                                SatisFacts™ Maintenance Survey

                                                SatisFacts™ Renewal Survey

                                                Review Count

                                                B

                                                Number of reviews in the past 365 days

                                                9

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Manager’s Review Reply Time

                                                A

                                                Average time to respond to reviews

                                                2.44 days

                                                View Community Timeline
                                                View Community Timeline

                                                Features & Amenities

                                                Pets
                                                • Dogs Allowed
                                                  Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit per pet. There is a non-refundable $200 pet fee per pet. Pet rent is $15 per month, per pet.. Pet Limit: 2
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                                                  More Info
                                                • Cats Allowed
                                                  Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit per pet. There is a non-refundable $200 pet fee per pet. Pet rent is $15 per month, per pet.. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                Other
                                                • BBQ and Picnic Area
                                                • Business Center
                                                • Cabana
                                                • Fitness Center
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                                                Leasing

                                                Welcome to THE RAVINIA...a great place to call home! Come and experience the distinguished apartment community you've been searching for. Our spacious and unique one, two and three bedroom apartments homes offer you all of the conveniences you need to enjoy a carefree lifestyle. The location offers excellent access to many of San Antonio's landmark attractions and much more just minutes away. If you're looking for style and a relaxed atmosphere, look no further than THE RAVINIA.
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Greystar

                                                B+
                                                B+
                                                Communities
                                                3433

                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 173 number of votes by renters, The Ravinia Apartments is currently rated 3.6 out of 5 stars.
                                                The Ravinia Apartments is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                The Ravinia Apartments is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                The Ravinia Apartments is rated 3.6/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                The Ravinia Apartments is rated 3.2/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                The Ravinia Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                The Ravinia Apartments is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 2.44 days to their community reviews in the past year.
                                                Greystar
                                                Dogs Allowed
                                                Rent: $15
                                                Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit per pet. There is a non-refundable $200 pet fee per pet. Pet rent is $15 per month, per pet.
                                                Pet Limit: 2
                                                Cats Allowed
                                                Rent: $15
                                                Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit per pet. There is a non-refundable $200 pet fee per pet. Pet rent is $15 per month, per pet.
                                                Pet Limit: 2
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

                                                Contact Property

                                                July 2024

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                                                The Ravinia Apartments is a 769 - 1,341 sq. ft. apartment in San Antonio in zip code 78258. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,100. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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