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The Reserve

13903 Babcock Road, San Antonio, TX 78249
13903 Babcock Road, San Antonio, TX 78249

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The Reserve

 
 
 
 
 
 

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Ratings & Reviews (162 Reviews)

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Resident 2018 - 2020 Not Recommended

Updated 06/01/2020

Reviewed 06/01/2020

------ management , lost my job during to COVID19 and I had renewed my lease in March for fall and I couldn't even break the lease they don't have any other options other than subleasing you're lease to someone. Maintenance takes forever to come fix the… See More
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[email protected] • Resident 2018 - 2019 Not Recommended

Updated 07/27/2019

Reviewed 07/27/2019

PEOPLE, RUN AWAY! This place is the worst place I've ever lived. Management and staff are rude, slow, disrespectful and have never done anything to change how they conduct business. The parking situation is by far the biggest circus show imaginable. Visitor spaces are limited. The… See More
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Verified Resident 540018 2016 - 2018 Recommended

Updated 09/07/2018

Reviewed 09/07/2018

I lived there for three years, we were supposed to get building 5 but at the very last second they changed it up on us so we ended up in the back. I didn't like the fact that the rate kept going up every year for… See More
The Reserve Manager20/20/2018

Verified Resident 540018, thank you for taking the time out of your day to provide us with this helpful feedback. We love suggestions on how we can make your stay here at The Reserve more enjoyable. Please let me know if there is anything else that I can do for you. Sincerely, The Reserve Team (210) 690-7575

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Verified Resident 540013 2017 - 2018 Recommended

Updated 09/07/2018

Reviewed 09/07/2018

The property is nice. No street lights work so its always dark. Maintenance takes a long while to respond and I've had the front desk people be more responsive as maintenance. The front desk is extremely helpful. Would be nice to have the buildings cleaned. They… See More
The Reserve Manager20/20/2018

Thank you Verified Resident 540013, we are elated to see that you have enjoyed your stay here at The Reserve! We would love to know what we are doing right and things you love about our property so please never hesitate to share it all! If there is anything we can ever do for you please do not hesitate to call us at (210) 690-7575. Sincerely, The Reserve Team

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Verified Resident 540008 2018 Recommended

Updated 09/07/2018

Reviewed 09/07/2018

The property is a good safe area with friendly staff. It has many beneficial things on property that is enjoyable for the students. The only minor inconvenience is that free printing was mentioned but the printer quickly ran out of paper.
The Reserve Manager20/20/2018

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Reserve! Sincerely, The Reserve Team

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Verified Resident 536864 2017 - 2018 Not Recommended

Updated 09/02/2018

Reviewed 09/02/2018

Everything looks great when you arrive but slowly becomes unkept. The gym didn't have working ac for months and people were always playing loud obnoxious music. The volleyball court has mosquitoes and dirty sand. No one cleaned up after their dogs. The printer in the business… See More
The Reserve Manager08/08/2018

Thank you Verified Resident, we are elated to see that you have enjoyed your stay here at The Reserve! We would love to know what we are doing right and things you love about our property so please never hesitate to share it all! If there is anything we can ever do for you please do not hesitate to call us at (210) 690-7575. Sincerely, The Reserve Team

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Verified Resident 536844 2018 Recommended

Updated 09/02/2018

Reviewed 09/02/2018

Overall very welcoming, Pretty clean, modern looking apartments, the color scheme was pretty cool blue/gray. There is a shuttle that comes and gos about every 10 minutes to campus which helps a lot, Everyone is pretty friendly as it is mainly student living. Only incidents were… See More
The Reserve Manager08/08/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback with the entire team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Leasing Manager (210) 690-7575

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Verified Resident 536840 2018 Recommended

Updated 09/02/2018

Reviewed 09/02/2018

My experience with the property is overall great, I love the management and my apartment as well as the roommates I had been paired with. The problems that I did have were quickly fixed with on site maintenance. I feel safe and clean in my environment… See More
The Reserve Manager08/08/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback the entire maintenance team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Leasing Manager (210) 690-7575

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Verified Resident 536832 2018 Recommended

Updated 09/02/2018

Reviewed 09/02/2018

It??™s a nice space the room is big and the closet is nice but the bathrooms could be a little bigger or have more cabinet everything else is nice but a better upkeep of the outside would be nice and a way better matienace response is… See More
The Reserve Manager08/08/2018

Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at The Reserve! If you have any further questions, please give us a call. We're always happy to help! Sincerely, The Reserve Team

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Verified Resident 536823 2018 Recommended

Updated 09/02/2018

Reviewed 09/02/2018

I like how everything is, I was very satisfied with my apartment and the location it is. the staff was very friendly and moving in was very fast and very organized. the furniture is very modern and super pretty.
The Reserve Manager08/08/2018

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Reserve! Sincerely, The Reserve Team

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Verified Resident 536815 2018 Recommended

Updated 09/02/2018

Reviewed 09/02/2018

The rooms for this property are very spacious and convenient for you,but the lack of attention given in the maintenance and pest control before move in date is where this complex lacks in being a perfect complex.
The Reserve Manager08/08/2018

Verified Resident, thank you for taking the time out of your day to provide us with this helpful feedback! We are glad to hear that you have enjoyed our spacious apartments! We love suggestions on how we can make your stay here at The Reserve more enjoyable. Please let me know if there is anything else that I can do for you. Sincerely, The Reserve Leasing Manager (210) 690-7575

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Verified Resident 536801 2018 Not Recommended

Updated 09/02/2018

Reviewed 09/02/2018

Many things were wrong with the apartment on move in day with the biggest issues being overall dirtiness, roaches, and no electricity in the main living area. I immediately notified the "maintenance table" and was told someone would be by about the electricity before the end… See More
The Reserve Manager08/08/2018

Good Afternoon Verified Resident. I am so sorry that our team was not responsive to your maintenance issue. Please call or email me directly and I will personally make sure that we address your concern immediately. In the meantime, I will speak with our team to ensure that we answer the phones promptly and return calls if we are busy in the office. I really appreciate you bringing this to our attention so we can improve our service. I am confident that you will see a vast improvement in our service request response time! Please email me directly at [email protected] . Sincerely, The Reserve Leasing Manager (210) 690-7575

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Verified Resident 536712 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

Since I signed my lease had very good interactions with staff and enjoy the community. Also the complex is in a great location and apartment comes with great amenities. The private room and bathroom are good.
The Reserve Manager08/08/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback with the entire team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Property Manager (210) 690-7575

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Verified Resident 536701 2017 - 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

Very nice apartments with helpful staff. The amenities that the complex offers are very helpful and enjoyable. The included television and countertops create a better living environment for residents. Having really nice and helpful employees makes the living condition more comfortable.
The Reserve Manager08/08/2018

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Reserve! Sincerely, The Reserve Team

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Verified Resident 536697 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

I have had a wonderful time here and everyone is great and very help full especially the front desk people. the wifi is great and tv and other furniture is amazing. when I first saw the apartments with my coach I knew I wanted to spend… See More
The Reserve Manager08/08/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback with the entire team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Property Manager (210) 690-7575

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Verified Resident 536693 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

It is very clean the actual apartment itself is very nice and everything is very convenient to the residents. The move in process was very fast and efficient. The shuttles are always on time . The parking is always open and there is always spots.
The Reserve Manager08/08/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback with the entire team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Property Manager (210) 690-7575

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Verified Resident 536692 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

I??™ve loved my experience at the Reserves so far! It??™s so easy to have some of my living expenses bundled up in the rent and the community is well taken care of and the office staff is so friendly! My apartment was clean and in good… See More
The Reserve Manager08/08/2018

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Reserve! Sincerely, The Reserve Team

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Verified Resident 536686 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

its very nice here and cozy, I believe that this apartment could be upkept more. The staff here is somewhat responsive. When I moved in the place had a lot of flaws that we could point out. The furniture is nice and up to date .… See More
The Reserve Manager08/08/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback with the entire team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Property Manager (210) 690-7575

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Verified Resident 536679 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

When I first moved in, my car got towed when they weren??™t supposed to be towing and even though I was mad, an office staff member handled the situation really well with the towing company and the manager of the apartments and I got my car… See More
The Reserve Manager08/07/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback with the team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Property Manager (210) 690-7575

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Verified Resident 536628 2018 Not Recommended

Updated 09/01/2018

Reviewed 09/01/2018

Upon move in it was ridiculously dirty. Toilets weren't working in two rooms. The dishwasher had stagnant brown water at the bottom. Spiders and the webs were everywhere. Mailbox key didn't work and they still haven't retrieved new ones. I should've listened when people told me… See More
The Reserve Manager08/08/2018

Verified Resident, we are disheartened that your experience at The Reserve has been unsatisfactory. My name is Michael and I am the Leasing Manager at The Reserve. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (210) 690-7575 or via email at [email protected] so that we can schedule our meeting and make progress with your concerns. Thank you!

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Verified Resident 536616 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

The apartments are very nice and spacious and I love having my own bathroom. Obviously the apartments are convenient for UTSA students because they shuttle to campus and are very close! I will say the maintenance is not up to par at all. I have made… See More
The Reserve Manager08/08/2018

Thank you Verified Resident, we are elated to see that you have enjoyed your stay here at The Reserve! We would love to know what we are doing right and things you love about our property so please never hesitate to share it all! If there is anything we can ever do for you please do not hesitate to call us at (210) 690-7575. Sincerely, The Reserve Team

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Verified Resident 536575 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

So far it has been great. It??™s peaceful and the people here are all doing their own thing so everyone is unbothered. My roommates are great too. I??™m happy. The apartment was left a little dirty but it??™s all good now that I cleaned it.
The Reserve Manager08/08/2018

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Reserve! Sincerely, The Reserve Team

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Verified Resident 536556 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

Besides this place towing my car leaving me with a $220 fine, it??™s great place! A warning sticker would??™ve been nice though. Appliances work okay and staff is very helpful and friendly. I have put in a maintenance request but it??™s sfill yet to be answered.… See More
The Reserve Manager08/08/2018

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Reserve! Sincerely, The Reserve Team

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Verified Resident 536530 2016 - 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

I??™ve never had an issue with the reserves. When something goes wrong it is quickly fixed and addressed. The new amenities are a plus, the apartment is well worth the money. I feel satisfied and safe that I decided to live here another year.
The Reserve Manager08/08/2018

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Reserve! Sincerely, The Reserve Team

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Verified Resident 536489 2018 Recommended

Updated 09/01/2018

Reviewed 09/01/2018

My experience has been phenomenal! There were a few minor mistakes in the apartment, but maintenance quickly fixed them. I??™m very happy with my unit! The office staff is prompt to pick up phone calls and respond to emails! Overall the staff is extremely professional and… See More
The Reserve Manager08/08/2018

Thank you Verified Resident for sharing this experience with us! It makes me happy to hear that our leasing consultant was able to assist you. I will be sure to share your feedback with the maintenance entire team. We are always here to help so please never hesitate to call us! Sincerely, The Reserve Property Manager (210) 690-7575

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Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Parking

  • Covered Parking
  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Gym
  • Pool

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
    Comments: $300 pet fee and $30 monthly pet rent
  • Cats Allowed
    Comments: $300 pet fee and $30 monthly pet rent

Floor Plans & Pricing

2 Bedrooms, 2 Bathrooms

  • Price

    $694

  • SQ. FT.

    867

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 3+ Bathrooms

  • Price

    $664

  • SQ. FT.

    1,205

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4+ Bedrooms, 4 Bathrooms

  • Price

    $609

  • SQ. FT.

    1,427

  • Available
    Avail.

    N/A

  • Model

    4+ Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

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The Reserve is a 867 - 1,427 sqft apartment in San Antonio in zip code 78249. This community has a 2 - 4 bedroom, 2 - 4 bathroom, and is for rent for $609 - $694. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78023, 78240, 78256, 78256, and 78257 are nearby zip codes.

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The Reserve

Provided by Property Management

Management Photos (13)

  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX
  • (Manager photo uploaded on 06/18/2018) Image of The Reserve in San Antonio, TX

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 10/25/2013) Image of The Reserve in San Antonio, TX
  • (Resident photo uploaded on 10/25/2013) Image of The Reserve in San Antonio, TX
  • (Resident photo uploaded on 10/25/2013) Image of The Reserve in San Antonio, TX
  • (Resident photo uploaded on 10/25/2013) Image of The Reserve in San Antonio, TX
  • (Resident photo uploaded on 10/25/2013) Image of The Reserve in San Antonio, TX
  • (Resident photo uploaded on 10/25/2013) Image of The Reserve in San Antonio, TX
  • (Resident photo uploaded on 09/01/2009) Image of The Reserve in San Antonio, TX
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