Ventana Apartment Homes
#2,720 #32 #387

What is epIQ?

Ventana Apartment Homes

11020 Huebner Oaks, San Antonio, TX 78230
(440 Reviews)
$1,219 - $2,269/mo

Floor Plans & Pricing

1 Bedroom

a2

1 Bed, 1 Bath | 721 sq. ft.

$1,399

8 Available Units

See Floor Plan Details

a3

1 Bed, 1 Bath | 791 sq. ft.

$1,249 - $1,429

5 Available Units

See Floor Plan Details

a5s

1 Bed, 1 Bath | 967 sq. ft.

$1,319 - $1,479

5 Available Units

See Floor Plan Details

a1

1 Bed, 1 Bath | 671 sq. ft.

$1,219 - $1,329

4 Available Units

See Floor Plan Details

a5

1 Bed, 1 Bath | 910 sq. ft.

$1,379 - $1,469

1 Available Unit

See Floor Plan Details

a4

1 Bed, 1 Bath | 874 sq. ft.

$1,309 - $1,509

See Floor Plan Details

2 Bedrooms

b1

2 Beds, 2 Baths | 1,004 sq. ft.

$1,619 - $2,009

4 Available Units

See Floor Plan Details

b3s

2 Beds, 2 Baths | 1,198 sq. ft.

$1,679 - $2,049

4 Available Units

See Floor Plan Details

b3

2 Beds, 2 Baths | 1,137 sq. ft.

$1,699 - $2,039

3 Available Units

See Floor Plan Details

b4s

2 Beds, 2 Baths | 1,274 sq. ft.

$1,819 - $1,889

1 Available Unit

See Floor Plan Details

b2

2 Beds, 2 Baths | 1,135 sq. ft.

$1,859 - $2,269

1 Available Unit

See Floor Plan Details

b4

2 Beds, 2 Baths | 1,167 sq. ft.

$1,989 - $2,109

1 Available Unit

See Floor Plan Details

3 Bedrooms

c2

3 Beds, 2 Baths | 1,403 sq. ft.

$2,179

3 Available Units

See Floor Plan Details

c1

3 Beds, 2 Baths | 1,275 sq. ft.

$1,769 - $2,129

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.2

Safety

3.9

Office Staff

4.3

Maintenance

4.6

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

30

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.67%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.43 days

View Community Timeline
View Community Timeline

Ventana Apartment Homes Reviews

(360)

4.2 rating

See Details

440 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 976536

Verified Resident 2019 - 2021

11/29/2021

No issues for over 2 years. Maintenance and apartment staff always have helped me with any issues. Grounds always clean and the community is always very friendly. Would definitely recommend to anyone considering an apartment

    Manager

    11/30/2021

    Ventana Apartment Homes
    Thank you for taking the time to share your review! We agree! Ventana is in a great location! With the movie theater across the street and shopping centers within walking distance, there is so much to do and see in our neighborhood. Have a wonderful week!
    Review Author Icon

    anonymous

    Resident 2021

    11/16/2021

    I’ve been here since June of this year and problem after problem. One recent review says that the apartments are loud and you can hear neighbors right through the walls. A month after we moved in, someone moved in above us and decided to move… See More>
      Manager

      11/18/2021

      Ventana Apartment Homes
      Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're so sorry to hear this hasn't been case recently. Please reach out to our leasing office as soon as you have a chance. We would love to speak with you and work to resolve this issue as quickly as possible!
      Review Author Icon

      Resident 971068

      Verified Resident 2021

      11/14/2021

      The community is very quiet and peaceful I feel safe here and I love living here. It would be nice if the upstairs apartment had a little more and installation. I can hear my neighbors 24 hours a day. I love that the shopping centers… See More>
        Manager

        11/16/2021

        Ventana Apartment Homes
        Thank you for taking the time to share your review! We agree! Ventana is in a great location! With the movie theater across the street and shopping centers within walking distance, there is so much to do and see in our neighborhood. Have a wonderful week!

        Updated Review

        Review Author Icon

        Resident 888739

        Verified Resident 2021

        11/13/2021

        Experience here has been good so far I really like this community. However, Not super happy with the quality of the unit itself for the price. Carpet is outdated, cabinets are poor quality, tub resurfacing was not done well, chipping. Ac drain and vents are… See More>
          Manager

          11/16/2021

          Ventana Apartment Homes
          Thank you for taking the time to share your review!! We are always looking for ways to improve our services! Please feel free to stop by the office for any concerns we are able to make right. Have a great day.

          Updated Review

          Review Author Icon

          Resident 888369

          Verified Resident 2021

          11/5/2021

          This property is overpriced. The upgrades are poorly done. The "SMART" upgrades aren't anything special. The smart thermostat isn't anything great when the hvac unit is decades old. Thesmart plug is a joke, there was supposed to be an upgraded gate, but that hasn't happened.… See More>
            Manager

            11/6/2021

            Ventana Apartment Homes
            Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're so sorry to hear this hasn't been case recently. Please reach out to our leasing office as soon as you have a chance. We would love to speak with you and work to resolve this issue as quickly as possible!

            Updated Review

            Review Author Icon

            Resident 923543

            Verified Resident 2021

            11/3/2021

            Noise, amenities we are supposed to have arent provided, bugs inside and outside (literally a line of ants along a wire outside going from apartment to apartment), holes and cracks in ceiling and walls, inability to use 2nd shower because of knob and lack of… See More>
              Manager

              11/3/2021

              Ventana Apartment Homes
              Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're so sorry to hear this hasn't been case recently. Please reach out to our leasing office as soon as you have a chance. We would love to speak with you and work to resolve this issue as quickly as possible!

              Updated Review

              Review Author Icon

              Resident 911840

              Verified Resident 2020 - 2021

              11/2/2021

              This community is a quiet community with lovely grounds. Apartments are older but have some updated finishes. The building as a whole is leaning and has cracks and parking is not the easiest. The rooms are all good sized and there is lots of storage.… See More>
                Manager

                11/3/2021

                Ventana Apartment Homes
                We appreciate your review about your recent experience with us! Please contact the office anytime you have concerns and we will be happy to take care of them for you. Thank you for choosing Ventana as your home.
                Review Author Icon

                Resident 964642

                Verified Resident 2021

                10/26/2021

                There aren't really any community-building opportunities. Like most places, tenants are away at jobs to afford rent and their basic standard of living. While I understand the appeal of knowing one's neighbor, the environment isn't suited to community-building. Also, it's poor design to have a resident pool… See More>
                  Manager

                  10/27/2021

                  Ventana Apartment Homes
                  Thank you for taking the time to share your review!! Make sure to come out and enjoy the weekly food trucks. It is a great way to meet your neighbors. We are always looking for ways to improve our services! Please feel free to stop by the office for any concerns we are able to make right. Have a great day.

                  Updated Review

                  Review Author Icon

                  Resident 955393

                  Verified Resident 2021

                  10/9/2021

                  We are super happy! Community members we've met have been friendly and respectful. I would just encourage the dog lovers community to be strict in regards to cleaning after your dogs every single time. The office and maintenance staff is great, highly responsive, and always willing… See More>
                    Manager

                    10/9/2021

                    Ventana Apartment Homes
                    Thank you for taking the time to share your review!! We are always looking for ways to exceed expectations! Have a great day!
                    Review Author Icon

                    Resident 959018

                    Verified Resident 2021

                    10/8/2021

                    I love living here. I am very impressed with everything. I love the trash valet, the pool, the workout gym, the food trucks, the dog park. Its a shame some dog owners dont pick up their dogs poop. I always pick up their… See More>
                      Manager

                      10/9/2021

                      Ventana Apartment Homes
                      Thank you for taking the time to share your review!! We are always looking for ways to exceed expectations! Have a great day!
                      Review Author Icon

                      Resident 957488

                      Verified Resident 2021

                      10/8/2021

                      I cant compare to another as Ive never lived in an apartment complex before. The overall experience has been good. I dont like that we dont have assigned parking as there are many cars without the complex stickers on their windshield. Ive counted up to… See More>
                        Manager

                        10/9/2021

                        Ventana Apartment Homes
                        Thank you for taking the time to share your review!! We are always looking for ways to improve your living experience. Please ve sure to call the office and we will be sure to address your concerns. Have a great day!
                        Review Author Icon

                        Resident 955412

                        Verified Resident 2010 - 2021

                        10/8/2021

                        We're satisfied to stay in Ventana apartment staff are friendly, kind they gave us 5stars maintenance satisfaction. We want to stay 12 more years .I can refer to my friends to come and see Ventana again..

                          Manager

                          10/9/2021

                          Ventana Apartment Homes
                          Thank you for taking the time to share your review!! We are always looking for ways to exceed expectations! Have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 638312

                          Verified Resident 2019 - 2021

                          8/9/2021

                          N/A. N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A.N/A

                            Manager

                            8/14/2021

                            Ventana Apartment Homes
                            Thank you for taking the time to share you're review! If you have any further questions, please give us a call. We're always happy to help!

                            Updated Review

                            Review Author Icon

                            Resident 651193

                            Verified Resident 2019 - 2021

                            8/7/2021

                            It has become louder with some tenants moving in. Ive also seen more dog poop around the complex. It appears people with larger dogs not picking up after themselves. Sometimes the individuals they like to hang out with unruly tenants and their coming in &… See More>
                              Manager

                              8/8/2021

                              Ventana Apartment Homes
                              Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're sorry to hear this hasn't been the case recently. Please reach out to our leasing office as soon as you have a chance! We would love to speak with you and work to resolve this issue as quickly as possible
                              Review Author Icon

                              Resident 933191

                              Verified Resident 2021

                              7/30/2021

                              Everyone is very professional and courteous. This is a great community and the staff is fantastic. The grounds are kept very clean and the amenities are great. I typically get a maintenance fix within a few hours of submitting and they are always friendly and… See More>
                                Manager

                                8/12/2021

                                Ventana Apartment Homes
                                Thank you for taking the time to share your review! We're so glad you're enjoying your home here at Ventana. We love to hear from our residents, and it makes our day to know you have such great feedback about our team and maintenance efforts. We always strive to provide the best living experience and are happy to hear we've done just that. Have a wonderful day and enjoy your weekend!
                                Review Author Icon

                                anonymous

                                prospectiveVisited 2021

                                7/21/2021

                                The one bedroom apartment I viewed was beautiful. Lisa did a wonderful job on explain and going through everything i needed to know about the complex. Thank you so much Lisa for everything you did for me that day,

                                  Manager

                                  7/23/2021

                                  Ventana Apartment Homes
                                  Thank you for taking the time to share your review! We love receiving feedback like this!! We will definitely pass along the compliments to Lisa! Have a wonderful day!
                                  Review Author Icon

                                  Resident 928812

                                  Verified Resident 2009 - 2021

                                  7/19/2021

                                  Peaceful. the .package center .smart rent. Upgrading our like trees ..staff are friendly .maintenance personnel are respectful and helpful especially George. I forgot some of their looking forward to built seniors we seniors… See More>
                                    Manager

                                    7/20/2021

                                    Ventana Apartment Homes
                                    Thank you for taking the time to share your review. Your kind words mean the world to us!! We are always trying to find new ways to make things easy and convenient for our residents; and as you mentioned, our package lockers and the install Smart Rent, has definitely done that!
                                    Review Author Icon

                                    Resident 926937

                                    Verified Resident 2016 - 2021

                                    7/13/2021

                                    Overall, we have had a pleasant time over the past 5 years living at Ventana. The ongoing price increase of our rental and some of the "loudness" of our neighbors (and evidently someone camping in the trees behind the complex) are our only complaints, really.… See More>
                                      Manager

                                      7/14/2021

                                      Ventana Apartment Homes
                                      Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're sorry to hear this hasn't been the case recently. Please reach out to our leasing office as soon as you have a chance! We would love to speak with you and work to re solve this issue as quickly as possible.
                                      Review Author Icon

                                      Resident 924622

                                      Verified Resident 2020 - 2021

                                      7/7/2021

                                      its a great apartment complex with lots of great features. the price of rent is very fair and the location is super convenient. the only downside is the amount of bugs found in our apartment and the quality of the fixtures in the apartment as… See More>
                                        Manager

                                        7/8/2021

                                        Ventana Apartment Homes
                                        Thank you for taking the time to share your review! We agree! Ventana is in a great location! With the movie theater across the street and shopping centers within walking distance, there is so much to do and see in our neighborhood. We're so happy to welcome you to our Ventana family! Have a wonderful week!

                                        Updated Review

                                        Review Author Icon

                                        Resident 588243

                                        Verified Resident 2018 - 2021

                                        6/28/2021

                                        The community is really nice with beautiful landscaping. We are at our second apartment within four years of living here and both times, the move in experience was unpleasant. There are several problems with the apartment upon move-in and many cockroaches until pest control has… See More>
                                          Manager

                                          6/29/2021

                                          Ventana Apartment Homes
                                          Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're so sorry to hear this hasn't been case recently. Please reach out to our leasing office as soon as you have a chance. We would love to speak with you and work to resolv e this issue as quickly as possible.
                                          Review Author Icon

                                          Resident 918803

                                          Verified Resident 2021

                                          6/19/2021

                                          Nice place , excelente spaces .the best ubication in San Antonio Tx Ideal for family with kids The perfect place to live , great staff & a very profesional service. My family love the complex and we enjoy every day.

                                            Manager

                                            6/20/2021

                                            Ventana Apartment Homes
                                            We are honored by your 5-star review and appreciate your kind words! We work hard to give all of our residents the best living experience and are honored by your kind words. We're so glad you're a part of our community. Have a great weekend!
                                            Review Author Icon

                                            Resident 914098

                                            Verified Resident 2021

                                            6/9/2021

                                            This is a lovely apartment community. Very safe, clean, and staff are friendly. The location is also wonderful, with awesome stores and a farmer's market every Saturday happening nearby. We are so glad we moved here!

                                              Manager

                                              6/9/2021

                                              Ventana Apartment Homes
                                              Thank you for taking the time to share your review! We agree! Ventana is in a great location! With the movie theater across the street and shopping centers within walking distance, there is so much to do and see in our neighborhood. We're so happy to welcome you to our Ventana family! Have a wonderful week!
                                              Review Author Icon

                                              Resident 912799

                                              Verified Resident 2019 - 2021

                                              6/7/2021

                                              I love living here. Most likely to renew lease for a 3rd year. Close to so many businesses to include a movie theatre, bars , restaurants.....all withing walking distance. Very clean and scenic walking trails. Extremely happy with my choice to live here.

                                                Manager

                                                6/8/2021

                                                Ventana Apartment Homes
                                                Thank you for taking the time to share your review! We're so happy to hear we have been able to give you the best living experience possible! We appreciate your kind words and are honored by your recommendation! Have a great day!

                                                Updated Review

                                                Review Author Icon

                                                Resident 873421

                                                Verified Resident 2021

                                                5/21/2021

                                                Ventana has been a great place to live. I moved in right before the freeze in February and theyve been helpful, communicative and kind. Repairs have been completed and the staff has been great with calls and information on the process.

                                                  Manager

                                                  5/22/2021

                                                  Ventana Apartment Homes
                                                  Thank you for taking the time to share your review! We're so happy to hear we have been able to give you the best living experience possible! We appreciate your kind words and are honored by your 5-star rating! Have a wonderful week!
                                                  Review Author Icon

                                                  Resident 906014

                                                  Verified Resident 2020 - 2021

                                                  5/19/2021

                                                  My experience at Ventana has been ok. On the negative side there have been tires stolen from two cars, trees fallen on cars, noisy cars around our building and a couple other things. On the posy side there are great amenities like two pools, a… See More>
                                                    Manager

                                                    5/22/2021

                                                    Ventana Apartment Homes
                                                    Thank you for taking the time to share your review! We strive to create the best living experience for all our residents. We're so sorry to hear this hasn't been case recently. Please reach out to our leasing office as soon as you have a chance. We would love to speak with you and work to resolve this issue as quickly as possible!

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    • Reserved Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $100. Fee: $300. Rent: $20. Restrictions: Breed restrictions apply. Please contact office.. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $100. Fee: $300. Rent: $20. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • 3-Tap Renewal
                                                    • Autopay Discount
                                                    • Bark Park
                                                    • Business Center
                                                    • Cabana
                                                    • Coffee Bar
                                                    • Concierge Services
                                                    • Controlled Access
                                                    • Convenient to I-10
                                                    • Mobile Account Management
                                                    • Mobile Payments Accepted
                                                    • Mobile Service Requests
                                                    • Outdoor Social Areas
                                                    • Package Service
                                                    • Pet Friendly Community, Three Accepted
                                                    • Poolside Grilling Area
                                                    • Touch Free Smart Package Lockers
                                                    • Two Swimming Pools
                                                    • Valet Trash Service
                                                    • Walking Friendly Community
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                                                    Leasing

                                                    ***Schedule your Self-Guided Tour today!*** Live it. Love it! at Ventana Apartments, home to those who live, work, and play in the Medical District area of San Antonio. Living at Ventana Apartments puts you among the largest employment base in San Antonio where you'll find the South Texas Medical Center (STMC), University of Texas Health Science Center (UTHSC), Methodist Healthcare, USAA, and nearby corporate campuses for Valero Energy, NuStar Energy, KCI, and Medtronic. Enjoy nearby shopping at Huebner Oaks Shopping Center which includes great shopping at REI, Bed Bath & Beyond; numerous restaurants like California Pizza Kitchen, La Madeleine, and Flying Saucer, all located within close proximity to Ventana Apartments. Residents of Ventana Apartments will also love the easy access to IH-10, Loop 410, and Loop 1604. Ventana Apartments offers spacious, one, two, and three bedroom floor plans with ceiling fans, nine foot ceilings, and full size W/D connections. Enjoy top-notch amenities such as two swimming pools, residential business center, coffee bar, and more. We are proud to be recognized as an Apartment Ratings Top Rated Award recipient. Only 5% of apartment communities in the US qualify for this award. Experience a Better Way of Living at Ventana Apartments where residents will enjoy both professional on-site management and maintenance teams whose goal is to serve you. Available to take your calls 24/7. Live it. Love it. Guarantee.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Venterra Realty Management

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Manager

                                                    07/20/2018

                                                    Ventana Apartment Homes
                                                    A: Parking can be tight, however, we offer preferred parking, carports, garages and will have a guest parking area established this Fall.
                                                    Anonymous
                                                    Answered on: 06/12/2018
                                                    A: Nope. Its tough for residents to find a parking spot for there own vehicles! Towing is not enforced by management.
                                                    Anonymous
                                                    Answered on: 06/12/2018
                                                    A: Not at all. Its tough for residents to find adequate parking for there own vehicles!

                                                    Frequently Asked

                                                    Based on 440 number of votes by renters, Ventana Apartment Homes is currently rated 4.2 out of 5 stars.
                                                    Ventana Apartment Homes is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Ventana Apartment Homes is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Ventana Apartment Homes is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Ventana Apartment Homes is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Ventana Apartment Homes is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Ventana Apartment Homes is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 96.6667% of their community reviews in the past year.
                                                    Managers have replied within 5.43 days to their community reviews in the past year.
                                                    Venterra Realty Management
                                                    Dogs Allowed
                                                    Deposit: $100
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply. Please contact office.
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                    Cats Allowed
                                                    Deposit: $100
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Ventana Apartment Homes

                                                    June 2024

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                                                    Ventana Apartment Homes is a 671 - 1,403 sq. ft. apartment in San Antonio in zip code 78230. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,219 - $2,269. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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