Ventana Apartment Homes
#2,720 #32 #387

What is epIQ?

Ventana Apartment Homes

11020 Huebner Oaks, San Antonio, TX 78230
(440 Reviews)
$1,219 - $2,269/mo

Floor Plans & Pricing

1 Bedroom

a2

1 Bed, 1 Bath | 721 sq. ft.

$1,399

8 Available Units

See Floor Plan Details

a3

1 Bed, 1 Bath | 791 sq. ft.

$1,249 - $1,429

5 Available Units

See Floor Plan Details

a5s

1 Bed, 1 Bath | 967 sq. ft.

$1,319 - $1,479

5 Available Units

See Floor Plan Details

a1

1 Bed, 1 Bath | 671 sq. ft.

$1,219 - $1,329

4 Available Units

See Floor Plan Details

a5

1 Bed, 1 Bath | 910 sq. ft.

$1,379 - $1,469

1 Available Unit

See Floor Plan Details

a4

1 Bed, 1 Bath | 874 sq. ft.

$1,309 - $1,509

See Floor Plan Details

2 Bedrooms

b1

2 Beds, 2 Baths | 1,004 sq. ft.

$1,619 - $2,009

4 Available Units

See Floor Plan Details

b3s

2 Beds, 2 Baths | 1,198 sq. ft.

$1,679 - $2,049

4 Available Units

See Floor Plan Details

b3

2 Beds, 2 Baths | 1,137 sq. ft.

$1,699 - $2,039

3 Available Units

See Floor Plan Details

b4s

2 Beds, 2 Baths | 1,274 sq. ft.

$1,819 - $1,889

1 Available Unit

See Floor Plan Details

b2

2 Beds, 2 Baths | 1,135 sq. ft.

$1,859 - $2,269

1 Available Unit

See Floor Plan Details

b4

2 Beds, 2 Baths | 1,167 sq. ft.

$1,989 - $2,109

1 Available Unit

See Floor Plan Details

3 Bedrooms

c2

3 Beds, 2 Baths | 1,403 sq. ft.

$2,179

3 Available Units

See Floor Plan Details

c1

3 Beds, 2 Baths | 1,275 sq. ft.

$1,769 - $2,129

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.2

Safety

3.9

Office Staff

4.3

Maintenance

4.6

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

30

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.67%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.43 days

View Community Timeline
View Community Timeline

Ventana Apartment Homes Reviews

(360)

4.2 rating

See Details

440 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 819526

Verified Resident 2019 - 2020

9/17/2020

This apartment complex is in an excellent location, with a variety of restaurants and shops within walking distance. The office and maintenance staff are very friendly and always respond in a timely manner.

    Manager

    9/18/2020

    Ventana Apartment Homes
    Hello! Thank you for taking the time to share your review! We're glad to hear you are enjoying your stay here at Ventana; and you're also absolutely right! We are literally within walking distance of a great shopping center and movie theater! And for those nights when you don't feel like cooking, there are multiple restaurants near us for dine-in or take out!
    Review Author Icon

    Resident 819509

    Verified Resident 2017 - 2020

    9/17/2020

    This apartment is hit or miss. Many of the issues may be beyond the control of apartment management. I think most folksnot managementhave disregarded COVID safety. I would like to go to the gym, but I have only see one person in the gym with… See More>
      Manager

      9/18/2020

      Ventana Apartment Homes
      Thank you for taking the time to share your thoughts with us! We appreciate all feedback and the opportunity to improve in areas where residents may feel we have fallen short. If you wish to further discuss your concerns, please contact the office anytime. We look forward to hearing from you!

      Updated Review

      Review Author Icon

      Resident 287873

      Verified Resident 2017 - 2020

      8/15/2020

      So far in my 3 years of residency, I have been very satisfied. The staff has always been professional and helped me with any request, concern, or suggestion. The maintenance team has always worked on my requests in a fast timely manner. I appreciate their… See More>
        Manager

        8/17/2020

        Ventana Apartment Homes
        Thank you for your kind words and this wonderful review! Our goal, at Ventana, is to always provide top quality service. We will be sure to share your kind words with our maintenance team. If there is anything, we can do to make your stay here even better, please let us know!
        Review Author Icon

        Resident 798924

        Verified Resident 2020

        8/2/2020

        It has been great living here so far. I am new, but I have had a good experience. The people here are great and the overall neighborhood is great. It is pretty clean and if I have any trouble maintenance is quick to respond.

          Manager

          8/6/2020

          Ventana Apartment Homes
          Hello! Thank you for your five-star review!! Here, at Ventana, we strive for 100% satisfaction and it's wonderful to hear this has been your experience. We will pass your kinds words along to our maintenance staff. Hve a great week!

          Updated Review

          Review Author Icon

          Resident 656752

          Verified Resident 2018 - 2020

          7/31/2020

          I am comfortable in the apartment I occupy. I am pleased to be able to have my pets with me, and to be able to take my dog to the dog park, which is conveniently located. I appreciate the gated aspect of the property, and… See More>
            Manager

            8/3/2020

            Ventana Apartment Homes
            Hello! Thank you for taking the time to share your review! We are glad to hear you enjoy our community so much! Our maintenance team is here to assist any time. We truly hope you ARE a part of our community for many more years to come!
            Review Author Icon

            Resident 794503

            Verified Resident 2016 - 2020

            7/22/2020

            I have been living here for 4+ years with no intent to leave anytime soon. The office and maintenance staff are super helpful and responsive. The grounds are well kept and pleasant. The apartment designs are very nice. Lovely pool area. I feel really safe… See More>
              Manager

              7/23/2020

              Ventana Apartment Homes
              Thank you so much for your positive comments about Ventana Apartments! We are so happy to have you as a neighbor. Please let us know anytime we can improve your living experience! Have a great day.
              Review Author Icon

              Resident 787140

              Verified Resident 2020

              7/5/2020

              My experience so far has been wonderful. I havent been here long but already feel at home. I was worried how move in would go with everything going on right now due to covid-19 but was satisfied with the staff and the way they handled… See More>
                Manager

                7/20/2020

                Ventana Apartment Homes
                We are so happy to read such a great review about Ventana Apartments! If you have any further questions, please give us a call. We're always happy to help!
                Review Author Icon

                Resident 779820

                Verified Resident 2020

                6/15/2020

                Great place to live!I have been extremely satisfied since moving in back in January. I recommend Ventana to all my friends that are looking for a place to live. Thank you for everything and continue to be great for our community.

                  Manager

                  6/18/2020

                  Ventana Apartment Homes
                  Hello! Thank you for taking the time to share your review. Your positive review means the world to us! Don't forget to have your friends list as a referral when they apply! We have a referral program which earns you $300 off your monthly rent!!
                  Review Author Icon

                  Resident 779313

                  Verified Resident 2020

                  6/13/2020

                  Very friendly community. I do have two dogs, so seeing so many pets is exciting to have my dogs have some friends. The community is nice and clean, able to go for walks around the grounds without it being messy. It is well taken care… See More>
                    Manager

                    6/16/2020

                    Ventana Apartment Homes
                    Hello! Thank you for leaving such a wonderful review! We're thrilled you have such a positive impression of Ventana; and we also LOVE seeing all the fur babies in our community, since we pride ourselves on being super pet friendly. Please feel free to reach out if you ever have any concerns or questions and have yourself a great week!
                    Review Author Icon

                    Resident 771658

                    Verified Resident 2020

                    5/24/2020

                    The staff was very nice and the place is very pretty there were some set back and hassle but nothing too bad I would recommend this place still to friends and family. There were a few set backs with the move in like our carpets… See More>
                      Manager

                      5/28/2020

                      Ventana Apartment Homes
                      Thank you so much for this wonderful 4.5 star review! We love hearing how much you enjoy living at Ventana; and grateful we were able to turn things around and resolve your concerns. Please let us know if there is anything else we can do to make your experience better!
                      Review Author Icon

                      Resident 764748

                      Verified Resident 2019 - 2020

                      5/3/2020

                      I enjoyed living here more prior to the flea infestation Im dealing with which I believe was in the apartment prior to me moving in. I wish this complex replaced the carpet prior to me moving in. I like the layout of the apartment because… See More>
                        Manager

                        5/6/2020

                        Ventana Apartment Homes
                        Hello! Thank you for taking the time to share your thoughts! Your 4 star review means a lot to us! If you are experiencing an issue with pest control, please contact the office as soon as possible, so we can be sure to make address your concerns. Have a great day!
                        Review Author Icon

                        Resident 740902

                        Verified Resident 2019 - 2020

                        2/1/2020

                        I chose this apartment complex as it was closer to school and work for me. However, since being here Ive grown to appreciate it for much more. The community is nice and clean and rarely seems to have issues that arent resolved quickly. The staff… See More>
                          Manager

                          2/5/2020

                          Ventana Apartment Homes
                          Hello! Thank you for taking the time to leave such a wonderful review about Ventana! There is nothing better than having the luxuary of being close to work and school! As you also know, Ventana is conveniently located within from the Huebner Oaks Shopping Center, a movie theater, and several restaurants. We are happy to hear our team is doing an amazing job of making you feel at home! Here at Ventana, we strive for 100% satisfaction, so it's great knowing you are having such a positive experience with us. Have a wonderful week!
                          Review Author Icon

                          Resident 738423

                          Verified Resident 2019 - 2020

                          1/23/2020

                          My year hear has been very pleasant and we're lucky to have found a home in a perfect space that welcomes all of our animals. The staff all around is responsive and kind and our neighbors are pretty good thus far.

                            Manager

                            7/20/2020

                            Ventana Apartment Homes
                            Yaaay! We are happy you chose Ventana as your home this year! We appreciate you taking the time to share your thoughts. We are always more than happy to assist you if anything else comes up. Take care!
                            Review Author Icon

                            Resident 737104

                            Verified Resident 2017 - 2020

                            1/18/2020

                            Im very unsatisfied the parking horrible and now they are just renting to everyone these apartments are getting Gato and the Assistant manager Jennifer its very unprofessional she very RUDE and argues with the tendons its like shes running the show And for … See More>
                              Manager

                              7/20/2020

                              Ventana Apartment Homes
                              Hello! Thank you for taking the time to share your review. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding about your experience. Please reach out to us at (210) 558-6911 at your earliest convenience and we will do our best to resolve this with you.
                              Review Author Icon

                              Resident 736908

                              Verified Resident 2018 - 2020

                              1/17/2020

                              Apartments are outdated Carpets are ugly Place looks cheap Rent is high Dont feel safe Mail box area not secure Not enough handicap parking Looks like there are abandoned vehicles in the parking lot One has been parked there for 4 months and has never been moved

                                Manager

                                7/20/2020

                                Ventana Apartment Homes
                                Hello! We truly appreciate your honest feedback. We are disappointed to hear that you are not satisfied with your experience here. If you are willing to give us another chance, please reach out to us at (210) 558-6911 to speak to our manager directly.
                                Review Author Icon

                                Resident 735380

                                Verified Resident 2019 - 2020

                                1/12/2020

                                Just moved in recently, don't have much to add. Experience has been great so far. The place is quiet and in a very convenient location. Lots of good things very close to the apartment complex so I don't have to go very far to get… See More>
                                  Manager

                                  6/1/2020

                                  Ventana Apartment Homes
                                  Thank you for taking the time to share your review. We are excited to hear you are enjoying your living experience. Please feel free to contact us if we can make your living experience even better,
                                  Review Author Icon

                                  supergerry2012

                                  Resident 2019

                                  12/17/2019

                                  this is the place to be in the middle of everything but safe and clean great grounds, staff and neighbors never had issue with safety ( very important to me ) facilities are clean, nice and well maintained.

                                    Manager

                                    12/19/2019

                                    Ventana Apartment Homes
                                    Hello! Thank you for taking the time to share such a wonderful review! You're absolutely right! Ventana is conveniently located within walking distance of a number of great restaurants, shopping centers, and a movie theater. It's the perfect place to live, because everything you need is right here!! Our maintenance team and office staff work hard to maintain our community and appreciate your 5 star review! Please let us know if there is ever anything we can assist you with. Have a great day!
                                    Review Author Icon

                                    anonymous

                                    Resident 2017 - 2019

                                    11/19/2019

                                    I loved this community as it was what I considered home for the last two years. All of the staff were extremely professional and helpful with any request I had. They also take pride in ensuring the beautification of the community is well kept. I… See More>
                                      Manager

                                      11/21/2019

                                      Ventana Apartment Homes
                                      Hello! We appreciate you taking the time to share your review. We LOVE seeing those 5 stars!!! Here at Ventana, we strive for 100% satisfaction, so it's great to hear you had such a positive experience with us. Your recommendation means the world to us! Have a wonderful week!
                                      Review Author Icon

                                      Resident 717967

                                      Verified Resident 2017 - 2019

                                      11/15/2019

                                      We loved living at this apartment complex. The office staff and the maintenance team were so great and friendly. The staff have been so great and have been engaged in our lives and well being (we do not feel like we are just rent payments).… See More>
                                        Manager

                                        11/16/2019

                                        Ventana Apartment Homes
                                        Hello! Thank you for taking the time to share your review! We truly appreciate your wonderful feedback and recommendation. It has been a great pleasure having you here the past few years and watching your family grow! We hope you'll always look back fondly at this little place you once called "home". We wish you'll the best of luck in the future and will certainly miss your presence here in our community.
                                        Review Author Icon

                                        Resident 717071

                                        Verified Resident 2017 - 2019

                                        11/13/2019

                                        LOVE IT !!!! Fun Great Amenities and Pet Lovers !! I love my garage and the pool ! I am in love with my apartment Town home! I will live here for years to come . Staff Cares and take the time to help… See More>
                                          Manager

                                          11/14/2019

                                          Ventana Apartment Homes
                                          Thank you for taking the time to share your review! We absolutely LOVE IT when see five star reviews and hear our residents are happy. We hope you stay with us for many more years as well!!
                                          Review Author Icon

                                          Resident 715770

                                          Verified Resident 2019

                                          11/10/2019

                                          The apartment community, office management, maintenance management and staff are great. Noise levels from neighbors are minimal to none. Plenty of parking and people are very kind. Walking our dogs in the community has been safe and pleasant as owners are responsible… See More>
                                            Manager

                                            11/13/2019

                                            Ventana Apartment Homes
                                            Hello! Thank you for taking the time to share your thoughts! Your kind words mean the world to us. We appreciate your feedback in regards to our dog park. We have notified pest control and they will be out next Monday to service that area. Please don't hesitate to reach out if you have any additional concerns. Have a wonderful week!
                                            Review Author Icon

                                            Resident 711984

                                            Verified Resident 2018 - 2020

                                            6/17/2020

                                            I have lived here over 2 years, and really like that the office always keeps residents up-to-date and very professional. I appreciate that work orders are taken care of immediately. Good community of residents, and location is very convenient. I also like that… See More>
                                              Manager

                                              10/1/2020

                                              Ventana Apartment Homes
                                              Thank you so much for taking the time to share your review! We are so happy that you chose Ventana as your home and we hope to continue to meet all your expectations. Please don't hesitate to reach out to us with any questions or comments. Have a great week!
                                              Review Author Icon

                                              Resident 711701

                                              Verified Resident 2019

                                              10/30/2019

                                              The staff have always been very friendly and helpful. Everything is kept up very well and always looks nice. Any time we've had an issue, maintenance responded quickly. I'd recommend Ventana to my friends for sure.

                                                Manager

                                                10/31/2019

                                                Ventana Apartment Homes
                                                Hello! Thank you so much for your kinds words. Your five star review and recommendation means the world to us! Have a wonderful day
                                                Review Author Icon

                                                Resident 708535

                                                Verified Resident 2019

                                                10/21/2019

                                                My community is good, people are very much decent. Management is very responsive. I will definitely recommend this community to others. Maintenance request is handled very properly. There is no need for your presence at home too.

                                                  Manager

                                                  10/23/2019

                                                  Ventana Apartment Homes
                                                  Hello! Thank you so much for taking the time to share your review! We appreciate your kind words and four star review. It's great to hear you've had such a positive experience here at Ventana! Have a wonderful week!
                                                  Review Author Icon

                                                  Resident 707844

                                                  Verified Resident 2019

                                                  10/18/2019

                                                  I've truly enjoyed living at Ventana off Huebner Oaks, very friendly office and maintenance staff. The maintenance staff helped me fill my flat tire one day before work and I truly appreciated that. :)

                                                    Manager

                                                    10/18/2019

                                                    Ventana Apartment Homes
                                                    We are so happy to hear you enjoy living at Ventana. Thank you for taking the time to share your review. Glad we were able to help with that flat tire we are happy to help! Have a great day.

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    • Reserved Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $100. Fee: $300. Rent: $20. Restrictions: Breed restrictions apply. Please contact office.. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $100. Fee: $300. Rent: $20. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • 3-Tap Renewal
                                                    • Autopay Discount
                                                    • Bark Park
                                                    • Business Center
                                                    • Cabana
                                                    • Coffee Bar
                                                    • Concierge Services
                                                    • Controlled Access
                                                    • Convenient to I-10
                                                    • Mobile Account Management
                                                    • Mobile Payments Accepted
                                                    • Mobile Service Requests
                                                    • Outdoor Social Areas
                                                    • Package Service
                                                    • Pet Friendly Community, Three Accepted
                                                    • Poolside Grilling Area
                                                    • Touch Free Smart Package Lockers
                                                    • Two Swimming Pools
                                                    • Valet Trash Service
                                                    • Walking Friendly Community
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                                                    Leasing

                                                    ***Schedule your Self-Guided Tour today!*** Live it. Love it! at Ventana Apartments, home to those who live, work, and play in the Medical District area of San Antonio. Living at Ventana Apartments puts you among the largest employment base in San Antonio where you'll find the South Texas Medical Center (STMC), University of Texas Health Science Center (UTHSC), Methodist Healthcare, USAA, and nearby corporate campuses for Valero Energy, NuStar Energy, KCI, and Medtronic. Enjoy nearby shopping at Huebner Oaks Shopping Center which includes great shopping at REI, Bed Bath & Beyond; numerous restaurants like California Pizza Kitchen, La Madeleine, and Flying Saucer, all located within close proximity to Ventana Apartments. Residents of Ventana Apartments will also love the easy access to IH-10, Loop 410, and Loop 1604. Ventana Apartments offers spacious, one, two, and three bedroom floor plans with ceiling fans, nine foot ceilings, and full size W/D connections. Enjoy top-notch amenities such as two swimming pools, residential business center, coffee bar, and more. We are proud to be recognized as an Apartment Ratings Top Rated Award recipient. Only 5% of apartment communities in the US qualify for this award. Experience a Better Way of Living at Ventana Apartments where residents will enjoy both professional on-site management and maintenance teams whose goal is to serve you. Available to take your calls 24/7. Live it. Love it. Guarantee.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Venterra Realty Management

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Manager

                                                    07/20/2018

                                                    Ventana Apartment Homes
                                                    A: Parking can be tight, however, we offer preferred parking, carports, garages and will have a guest parking area established this Fall.
                                                    Anonymous
                                                    Answered on: 06/12/2018
                                                    A: Nope. Its tough for residents to find a parking spot for there own vehicles! Towing is not enforced by management.
                                                    Anonymous
                                                    Answered on: 06/12/2018
                                                    A: Not at all. Its tough for residents to find adequate parking for there own vehicles!

                                                    Frequently Asked

                                                    Based on 440 number of votes by renters, Ventana Apartment Homes is currently rated 4.2 out of 5 stars.
                                                    Ventana Apartment Homes is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Ventana Apartment Homes is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Ventana Apartment Homes is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Ventana Apartment Homes is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Ventana Apartment Homes is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Ventana Apartment Homes is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 96.6667% of their community reviews in the past year.
                                                    Managers have replied within 5.43 days to their community reviews in the past year.
                                                    Venterra Realty Management
                                                    Dogs Allowed
                                                    Deposit: $100
                                                    Fee: $300
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply. Please contact office.
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                    Cats Allowed
                                                    Deposit: $100
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Ventana Apartment Homes

                                                    June 2024

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                                                    Ventana Apartment Homes is a 671 - 1,403 sq. ft. apartment in San Antonio in zip code 78230. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,219 - $2,269. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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