Vickery Grove Apartments
#1,230 #15 #133

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Vickery Grove Apartments

11518 Dakota Sky, San Antonio, TX 78249
(56 Reviews)
$2,445 - $2,675/mo

Vickery Grove Apartments Reviews

(43)

4.3 rating

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56 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 786700

Verified Resident 2020

7/3/2020

I moved into to Vickery grove on 18 June 2020. It was a miserable experience I found out that the garage was damaged and the house was so dirty. Toilets dirty with black spots and one of them was out of order. Refrigerator Shelves were broken. The garage interior light cover fell on my car. I have just one trash pin.The gate remote didn't work and I gave it to the leasing office and it took 5 days to fix it and they told me they are going to call me however nobody did.Nobody told me that the dryer should be power by gas In the house. I bought a new dryer, and I returned it. I submitted more than 5 maintenance orders they just fixed one of them.

    Manager

    7/6/2020

    Vickery Grove Apartments
    We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (210) 465-7723 at your earliest convenience and we will do our best to resolve this with you. Vickery Grove Team
    Review Author Icon

    anonymous

    Resident 2016 - 2020

    5/11/2020

    I've been a resident at Vickery Grove for several years and have been very impressed and satisfied with the overall upkeep and management while living here. Everyone is very respectful and understanding. Our maintenance team addresses all issues in a timely manner and keep the grounds very clean and up to par. Our management team has always been in communication with us on any and all updates about the community. They also never hesitate to assist us tenants when needed. I would highly recommend this community to anyone who's looking for a quite, safe and well kept gated environment. Another few added bonuses is the fitness center, pool, and on site security who patrols the property.

      Manager

      5/13/2020

      Vickery Grove Apartments
      We are so happy to read such a great review about Vickery Grove! Thank you, and have a fantastic day! Vickery Grove Team
      Review Author Icon

      bdelafuente

      Resident 2018 - 2020

      5/11/2020

      My husband and I LOVE this community! The houses are wonderful, and the staff is so kind and helpful! We were going to only stay for a little while, but now we don't think we'll ever leave! Thanks Vickery Grove!

        Manager

        5/13/2020

        Vickery Grove Apartments
        Hi Bdelafuente, thank you so much for your positive comments about Vickery Grove! Our team strives to deliver an excellent experience, and are lucky to have you both here at Vickery Grove as residents! Thank you so much again for your feedback! We hope you have a great day! Vickery Grove Team

        Updated Review

        Review Author Icon

        anonymous

        Resident 2020

        5/10/2020

        Please be warned. I will not recommend this apartment to any friend or a family member. They will do anything to get extra money from you. If you have any agreement with them, pay close attention to what they send to you to sign. They will put clauses in the lease and if you do not pay attention they will use those clauses to get more money. Again, be warned. This manager thinks these are ways she can use to generate lots of funds for the company. I hope we all pay for all the wrongs we do to others in this world for the sake of money. Please be careful.

          Manager

          5/15/2020

          Vickery Grove Apartments
          Thank you for your feedback. As we cannot make verbal agreements, we must rely on the terms of the written lease agreement for each resident per Fair Housing laws. I’m sorry that you were not pleased with the outcome of previous discussions. Thank you for allowing us the opportunity to better explain. – Vickery Grove Manager
          Review Author Icon

          Resident 749191

          Verified Resident 2020

          3/3/2020

          The only inconvenience is gas dryer connection only. I just bought my expensive electrical washer and dryer 2 years ago. Now I cant use the dryer. Having to sell and then buy a gas dryer, which doesn't seem as popular now a days, is a hassle in addition to all expenses during the moving process.

            Manager

            3/4/2020

            Vickery Grove Apartments
            Hello Verified Resident 749191, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Thank you and have a wonderful week!
            Review Author Icon

            Resident 625452

            Verified Resident 2016 - 2019

            6/3/2019

            Great place to live. Initially with the first management company it was a mess and the homes had plumbing issues. We went to see if they would compensate and or move us into another home and they did not not. With Greystar its been nothing but positive responses.

              Manager

              4/24/2019

              Vickery Grove Apartments
              Thank you for your kind review; we are happy to pass along your comments to the team here at Vickery Grove! We hope to be of service to you again in the future. Best wishes, Vickery Grove Team
              Review Author Icon

              Resident 622448

              Verified Resident 2019

              9/27/2019

              I love living here. Some of the residence grass is (pet peeve of mine) but sometimes its unavoidable. Plus its that time of year for water conservation and higher water bills. My grass is pretty and green so I am happy. That is the only issue I have.

                Manager

                4/17/2019

                Vickery Grove Apartments
                We are so happy to read such a great review about Vickery Grove! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Vickery Grove Team
                Review Author Icon

                anonymous

                Resident 2016 - 2018

                1/10/2019

                Absolutely loved my time at Vickey Grove. With an insanely stressful job, and a punishing schedule, it was so important to live in a place that actually made life easier. From the incredible patience of the office staff to the responsiveness of the maintenance team (big ups to Erica and Juan!), Vickery Grove consistently demonstrated it's commitment to ensuring quality of life for its residents. Would literally still be living here had I not had to relocate out of state for work.

                  Manager

                  1/14/2019

                  Vickery Grove Apartments
                  Hi there! Thank you for your kind words and this wonderful review. We're glad to hear that you had such an amazing experience with us! If you ever find yourself back in San Antonio, we would love to welcome you back! Have a great day!
                  Review Author Icon

                  Resident 570471

                  Verified Resident 2018 - 2019

                  5/25/2019

                  First class service from the management team. Service is impeccable and the amenities are excellent; as tenants we do not have to take care of a thing. Security is important to the community and police presence is apparent.

                    Manager

                    11/14/2018

                    Vickery Grove Apartments
                    Hi there, thank you for taking the time to leave such a great review for us at Vickery Grove! We are delighted that you chose to make this your home, and are happy to hear you are having such a positive experience. Thanks again for the recommendation and have an amazing day!
                    Review Author Icon

                    Resident 476355

                    Verified Resident 2017 - 2018

                    4/15/2018

                    We love it here. Everyone is friendly and respectful and professional. We are very happy here just don’t like having issues with no hot water most days. However anytime we have issues someone comes quickly and responds with care and in a timely manner!

                      Manager

                      4/16/2018

                      Vickery Grove Apartments
                      Verified Resident, thank you for this wonderful review; your feedback and rating mean a lot to us. I would like to speak to you further about your hot water, so that a resolution can be found. Please call me at (210) 465-7723 or stop by the office at your convenience. I look forward to speaking to you soon!
                      Review Author Icon

                      Resident 473848

                      Verified Resident 2017 - 2018

                      4/9/2018

                      It has been great experience living in this community with the neighborhood being nice and well kept from the time I moved in. The professionalism and prompt response from management and maintenance has been amazing!

                        Manager

                        4/10/2018

                        Vickery Grove Apartments
                        Verified Resident, thank you for your kind review. We are very happy to hear that you are having such a positive experience, and appreciate you taking the time to let us know. Thanks again for the recommendation, and have an amazing day!
                        Review Author Icon

                        Resident 456957

                        Verified Resident 2017 - 2018

                        2/24/2018

                        It’s nice living in a housing community without the responsibility of owning your own home. Maintenance is very quick to make repairs. Having a two-car garage is great for cars and storage. Having a fenced in back yard is wonderful too. You are able to have privacy. The pool is also a great edition.

                          Manager

                          2/25/2018

                          Vickery Grove Apartments
                          Hi there! Thank you for sharing your positive experience! Your recommendation means so much to us and we are thrilled to have earned it. Please let us know if there is anything we can do for you; we are more than happy to help! Thank you again, and have a wonderful day!
                          Review Author Icon

                          Resident 453399

                          Verified Resident 2017 - 2018

                          5/12/2018

                          I love our community. It is quiet, clean and beautiful. It is still "country like" with a lot next to the property. I love hearing the coyotes at night. Very nice pool. We really enjoy our home and community.

                            Manager

                            2/15/2018

                            Vickery Grove Apartments
                            Verified Resident, thank you so much for your high rating! We are thrilled that you are having such a positive experience at Vickery Grove! Thank you so much again for your feedback! We hope you have a great day!
                            Review Author Icon

                            anonymous

                            Resident 2017

                            10/30/2017

                            My partner and I have enjoyed living in Vickery Grove community. The staff is awesome as well as the neighbors. The community is very clean kept, neighbors are very friendly, and it is a watchful neighborhood. *everyone looks out for one another* We would recommend this neighborhood to any family or friends looking to rent a beautiful luxury home as such. Thanks Vickery Grove Staff for an awesome experience.

                              Manager

                              10/31/2017

                              Vickery Grove Apartments
                              Hi! Thank you for taking the time to leave a review for us at Vickery Grove. We're happy we could meet your expectations & we appreciate the recommendation. Have an amazing day!
                              Review Author Icon

                              Resident 383722

                              Verified Resident 2017

                              8/15/2017

                              Apartments that feel like a Home! It's great to have our own yard and garage! Awesome that Vickery cuts the lawn and keeps the neighborhood looking brand new! The pool is just right for hanging out and doesnt get too crowded.

                                Manager

                                8/17/2017

                                Vickery Grove Apartments
                                Verified Resident, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                                Review Author Icon

                                anonymous

                                Resident 2017

                                8/7/2017

                                This review is actually for Heritage Cove which had been the sister rental property to Vickery Grove before they transitioned to for-sale only units. The grounds, units, and property layout are all very similar so the rankings for each category translate easily between the two. I specifically want to call out the fantastic job that Allison does in her capacity as the Property Manager. She is the consummate professional who always goes above and beyond to ensure that your requests are being addressed. For stand-alone apartment/home living, this property just can't be beat!

                                  Manager

                                  8/17/2017

                                  Vickery Grove Apartments
                                  Anonymous, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
                                  Review Author Icon

                                  Resident 330402

                                  Verified Resident 2017

                                  4/10/2017

                                  Vickery Grove is a wonderful community with great staff and amenities for comfortable and modern living. Each unit stands as a seperate home with its own independent yard. You never have to bother about noise from a neighbor living on top of you or right next to you from a noise perspective. It is a gated community with a spa pool and gym facilities. I highly recommend this community.

                                    Manager

                                    4/10/2017

                                    Vickery Grove Apartments
                                    Thank you for your review! We are truly happy to know that you enjoy your home and the community amenities. Please feel free to reach out if we can ever do anything for you at 210-465-7723 or at vickerygrove@greystar.com
                                    Review Author Icon

                                    Resident 321804

                                    Verified Resident 2017

                                    3/17/2017

                                    I rated on Google maps lived at a so called luxury apartments this place takes the cake. We call open windows with out the neighbors looking in no headlights shining in can cook with out people looking in. Wish they had a kids playground is all.

                                      Manager

                                      3/20/2017

                                      Vickery Grove Apartments
                                      Thank you for your review! We are so happy to hear that you enjoy your home and the pricacy our community provides. Always feel free to reach out if we can do anything for you at 210-465-7723 or at vickerygrove@greystar.com

                                      Floor Plans & Pricing

                                      3 Bedrooms

                                      Oak

                                      3 Beds, 2 Baths | 1,542 sq. ft.

                                      $2,445

                                      3 Available Units

                                      See Floor Plan Details

                                      Magnolia

                                      3 Beds, 2 Baths | 1,695 sq. ft.

                                      $2,475

                                      2 Available Units

                                      See Floor Plan Details

                                      Redwood

                                      3 Beds, 2 Baths | 1,898 sq. ft.

                                      $2,675

                                      2 Available Units

                                      See Floor Plan Details

                                      Disclaimer: Special, prices and availabilities subject to change.

                                      epIQ Ratings

                                      What is epIQ?

                                      The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                      epIQ Report Card

                                      In partnership with SatisFacts™

                                      Community epIQ Grade

                                      A
                                      A

                                      Renter Ratings

                                      A

                                      Review Ratings

                                      Noise

                                      4.9

                                      Grounds

                                      3.7

                                      Safety

                                      4.4

                                      Office Staff

                                      3.7

                                      Maintenance

                                      3.8

                                      Neighborhood

                                      4.8

                                      Survey Ratings

                                      SatisFacts™ Tour Survey

                                      SatisFacts™ Move-In Survey

                                      SatisFacts™ Maintenance Survey

                                      SatisFacts™ Renewal Survey

                                      Review Count

                                      A

                                      Number of reviews in the past 365 days

                                      9

                                      Manager’s Review Engagement

                                      A+

                                      Percentage of reviews responded to

                                      100.00%

                                      Manager’s Review Reply Time

                                      A

                                      Average time to respond to reviews

                                      2.78 days

                                      View Community Timeline
                                      View Community Timeline

                                      Features & Amenities

                                      Pets
                                      • Dogs Allowed
                                        Fee: $300. Restrictions: Vickery Grove is a pet friendly community. We accept 3 pets per apartment home. There is a per pet $300 deposit of which $300 is nonrefundable, as well as a per pet $15 monthly pet rent. Breed Restrictions do apply.. Pet Limit: 3
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                                        More Info
                                      • Cats Allowed
                                        Fee: $300. Restrictions: Vickery Grove is a pet friendly community. We accept 3 pets per apartment home. There is a per pet $300 deposit of which $300 is nonrefundable, as well as a per pet $15 monthly pet rent. Breed Restrictions do apply.. Pet Limit: 3
                                        Less Info
                                        More Info
                                      Other
                                      • BBQ Grills
                                      • Clubhouse
                                      • Fitness Center
                                      • Gated Access
                                      • On-Site Maintenance
                                      • Online Payments Accepted
                                      • Picnic Area
                                      • Pool
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                                      Leasing

                                      Vickery Grove offers large one and two story, three and four bedroom homes with beautiful finishes, well-designed floor plans, and the kind of amenities associated with a luxury lifestyle. Each home comes with granite countertops throughout featuring 6-inch granite backsplashes, whirlpool stainless steel appliances, including gas range and side by side refrigerators, washer and GAS dryer connections and more. When it comes to great community amenities, Vickery Grove has it all...lush landscaping, leasing office, Poolside BBQ facility, boutique swimming pool, fitness center and on-site management and maintenance. Our onsite management team takes care of yard maintenance, repairs, upkeep, and most importantly, you. From Vickery Grove it is a 15 minute drive to The Shops at La Cantera, The RIM, major employers, Universities like UTSA, and South Texas Medical Center. Whether you are headed downtown, crosstown, or for a night out on the town, Vickery Grove is not far from your destination.
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                                      Office Hours

                                      • Sunday: Closed
                                      • Monday: 10:00 AM - 06:00 PM
                                      • Tuesday: 10:00 AM - 07:00 PM
                                      • Wednesday - Friday: 10:00 AM - 06:00 PM
                                      • Saturday: Closed
                                      This community is managed by

                                      Greystar

                                      A-
                                      A-
                                      Communities
                                      3411

                                      Questions & Answers (1)

                                      Anonymous
                                      Asked on: 05/19/2024
                                      Q: What’s the gym WiFi password?

                                      Frequently Asked

                                      Based on 56 number of votes by renters, Vickery Grove Apartments is currently rated 4.3 out of 5 stars.
                                      Vickery Grove Apartments is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                      Vickery Grove Apartments is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                      Vickery Grove Apartments is rated 4.9/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                      Vickery Grove Apartments is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                      Vickery Grove Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                      Vickery Grove Apartments is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                      Managers have responded to 100% of their community reviews in the past year.
                                      Managers have replied within 2.78 days to their community reviews in the past year.
                                      Greystar
                                      Dogs Allowed
                                      Fee: $300
                                      Restrictions: Vickery Grove is a pet friendly community. We accept 3 pets per apartment home. There is a per pet $300 deposit of which $300 is nonrefundable, as well as a per pet $15 monthly pet rent. Breed Restrictions do apply.
                                      Pet Limit: 3
                                      Cats Allowed
                                      Fee: $300
                                      Restrictions: Vickery Grove is a pet friendly community. We accept 3 pets per apartment home. There is a per pet $300 deposit of which $300 is nonrefundable, as well as a per pet $15 monthly pet rent. Breed Restrictions do apply.
                                      Pet Limit: 3
                                      3 Beds, 2 Baths
                                      4 Beds, 3 Baths

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                                      Vickery Grove Apartments is a 1,542 - 1,988 sq. ft. apartment in San Antonio in zip code 78249. This community has a 3 - 4 Beds, 2 - 3 Baths, and is for rent for $2,445. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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