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Village of Hampton Cove Apartments


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anonymous

Resident 2005 - 2006

1/24/2007

The noise ruined it

The first few months that I lived at The Village of Hampton Cove, everything seemed pretty decent. I am a UTSA student and the location was great for that (GREAT access to I-10 West). I was in a 1BR/1Bath and the living room was small, but everything else (especially the bathroom) was fairly spacious. The interior apointments were fine and the condition of the complex seemed pretty good. The front office employees and the maintenance workers were courteous and helpful, and I guess I was lucky, but I never had a problem with parking. <br> Then some new neighbors moved in above me (I was on the first floor). The first week that they were there, it sounded like the maintenance guys were renovating the apartment upstairs or something. I figured the new tenants were just moving furniture, even though the noise had continued for over a week. But the noise continued unabated until I moved out (about 8 months later!!). Before those neighbors moved in, I was content with my apartment. After they moved in, I hated my apartment. I've lived in and visited countless apartments over the last few years, so I know what a reasonable amount of noise is. This was an extremely unreasonable amount of noise. I blame half of the problem on the apartment construction, and half of the problem on the apartment management. As far as the apartment construction goes, the floors/ceilings are paper thin and I could hear every step and bump from above. Granted, my neighbors and their dog were abnormally loud and completely inconsiderate, but even little things could be heard. As far as the management goes, they were professional and courteous, but they weren't helpful at all when I mentioned the noise from above. After unsuccessfully attempting (like 7 times) to resolve the problem myself by asking my neighbors to keep the noise down, I took my complaint to the management. In a nutshell, they didn't do anything proactive for my situation, and the noise from above ultimately caused me to run away to another complex. I felt so defeated. I was there first, then some rude, obnoxious couple and their stupid dog ran me out of my own apartment. <br> Much of the noise came from my neighbors' 80-pound dog. It was so incredibly annoying to hear him run from window to window, bark at every person, and to hear reverberations throughout my apartment as he played with some toy on the balcony. After being driven to the brink of insanity by these noises, I requested a copy of the Pet Addendum from the front office. Under the "Animal Rules" subheading, the FIRST rule says that the animal SHALL NOT DISTURB THE NEIGHBORS. The FIRST rule!!! But when I told the management how much this dog was DISTURBING me, and even mentioned this rule in their own Pet Addendum, they said that my neighbors had a right to have their dog and that they couldn't do anything about the noise. They completely disregarded their Pet Addendum that all tenants with pets must sign. Why have a Pet Addendum if it isn't enforced? Once I gave up hope with the management, I tried a couple more times to resolve the problem directly with my neighbors, but their rudeness and inconsiderate behavior made it impossible. So for the remaining months of my lease, I had to sleep with earplugs and try to avoid being in my apartment if at all possible. What a waste of money! I was paying $675/month for a place that I tried to avoid. I'm lucky I didn't go nuts in that place. <br> Due to the noise and the management's unwillingness to be reasonable and help with the issue, I advise you to absolutely avoid this apartment complex. If you can't avoid it, then just hope and pray that you don't get loud neighbors. <br>

    Review 116 out of 146

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    Village of Hampton Cove Apartments

    March 2024

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