Villages of Briggs Ranch
#7,360 #76 #1,197

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Villages of Briggs Ranch

5565 Mansions Bluffs, San Antonio, TX 78245
(316 Reviews)
$1,118 - $4,477/mo

Move-In Specials

LIMITED TIME - ASK US HOW TO GET UP TO ONE MONTH FREE!* *Terms & restrictions apply/select apartments/subject to end without notice.

Villages of Briggs Ranch Reviews

(290)

4.3 rating

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316 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1248445

Verified Resident 2023 - 2024

5/2/2024

I enjoy how safe I feel inside my community. The atmosphere is quiet and calm. The amenities is what ties it together. A 24 hour gym, next to a saltwater pool with a view, a community center and events held by the owners multiple times a month to draw the community together. It's really a great place to be a part of, it makes me proud to call this home.

Manager

5/4/2024

Villages of Briggs Ranch
We strive daily to provide a community and service that folks want to call home! How nice to hear our goals and your experience aligned, especially regarding our quiet, well-maintained apartment and superior amenities.
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Resident 1245564

Verified Resident 2023 - 2024

4/19/2024

I have no complaints. It's quiet and safe. And they respond to maintenance issues in a timely manner. The fitness center is clean and has a variety of equipment to use. I also like the community events.

    Manager

    4/22/2024

    Villages of Briggs Ranch
    We love hearing how much you've enjoyed your experience here! Thank you for highlighting our peaceful community and our team's efforts to keep it so clean and upbeat. Whenever we may be of service, please do not hesitate to reach out.
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    Resident 1210764

    Verified Resident 2023

    12/22/2023

    I think this is a very nice community. It is quiet & I feel comfortable. I appreciate that maintenance is easily accessible. Staff is very friendly. My move-in went well. I have been here less than a month so I looking forward to enjoying the amenities in the future.

      Manager

      12/26/2023

      Villages of Briggs Ranch
      Thank you for your feedback. When you have a moment, please contact our Property Manager at BriggsRanch@BerkshireResi.com. We appreciate hearing from our residents so we can identify the areas in which our community needs improvement. We look forward to speaking with you and improving your experience.
      Review Author Icon

      Resident 1202685

      Verified Resident 2023

      11/27/2023

      Multiple maintenance issues. Noise from highway and cars from sister property is unbeatable. Windows and doors do not fit frame. Large gaps around doors which cause excessive bugs inside unit and air to seep in and out.

        Manager

        12/4/2023

        Villages of Briggs Ranch
        Thank you for sharing your feedback with us. We understand your concerns and would be happy to speak with you regarding your feedback. Please take a moment to visit our office or reach out to us at BriggsRanch@BerkshireResi.com so that we may discuss your concerns in more detail. We look forward to connecting with you.
        Review Author Icon

        Resident 1201617

        Verified Resident 2023

        11/22/2023

        I've lived here for a month, the location is great. So far it's been a pleasant experience. I haven't been to the pool or workout room yet but the complex is well kept, people are friendly, and overall it's quiet.

          Manager

          11/24/2023

          Villages of Briggs Ranch
          Thank you for the kind words! We are so pleased to hear that we have been able to provide you with a top-notch living experience. Although you will be dearly missed at Villages of Briggs Ranch, we really wish you all the best in your next home and hope to see you again soon.
          Review Author Icon

          Resident 1200678

          Verified Resident 2023

          11/19/2023

          All staff are extremely helpful and professional. I really like the overall community and its amenities and all of my neighbors are extremely nice snd express the same thing as me. Maintenance is also very quick to handle issues and are very professional.

            Manager

            11/24/2023

            Villages of Briggs Ranch
            We appreciate your 5-star rating. We always love when our residents are happy and comfortable in their home.

            Updated Review

            Review Author Icon

            Resident 1119654

            Verified Resident 2022 - 2023

            10/3/2023

            The staff made me feel like home at all times. The property is beautiful and well maintained. If I was going to stay in Texas this would definitely continue be home for me. I’m sad that I have to leave. If I move back to Texas I will come back here.

              Manager

              11/23/2023

              Villages of Briggs Ranch
              We really appreciate that you took the time to share your experience. We're so happy to know that our team helped you feel right at home throughout your time in our community. It has been a delight to have you as a resident, and we'd love to have you back if the opportunity arises!
              Review Author Icon

              Resident 1178642

              Verified Resident 2023

              9/9/2023

              Very clean well keep. Office staff is excellent. variaty of things happening to my pleasure. great community. Easy getting to shoping places. quite having a garage is selling point to me and being attached

                Updated Review

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                Resident 1151934

                Verified Resident 2021 - 2023

                9/3/2023

                I love the community and the resident events. The location is good for me because it’s away from everything but close. The staff is amazing and pride themselves on customer service. I enjoy access to the golf club and the events there as well.

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                  Resident 1169938

                  Verified Resident 2020 - 2023

                  8/14/2023

                  I am very unhappy with the assistance I received from the front office. My AC went out on Monday and it took them over a week to wait for a part to come in. My apartment was 89 degrees the whole week and I ended up needing to get a hotel room. Instead of treating as an emergency I was told that they had to wait for the piece and couldn’t go and pick up. You left a family in your apartments without any care of if they had any medical issues! When I asked if they expedited I was told that they weren’t tracking from the front desk. This is so unacceptable. I asked for the number to the corporate office and was told that they didn’t know.

                    Manager

                    8/21/2023

                    Villages of Briggs Ranch
                    Thank you for reaching out. We sincerely apologize for any inconvenience and would appreciate an opportunity to connect with you personally regarding your feedback. Please contact our Property Manager at BriggsRanch@BerkshireResi.com at your earliest convenience.
                    Review Author Icon

                    Resident 1166806

                    Verified Resident 2022 - 2023

                    8/5/2023

                    Management & staff are on point .. always helpful, love it here , just renewed a second lease ..greaaat !! Love to be able to move to a lower unit with a two car garage .. big plus is having you own parking space

                      Manager

                      8/14/2023

                      Villages of Briggs Ranch
                      Thank you for the high praise! It is always rewarding to hear that you are experiencing great service thanks to our dedicated team here at Villages of Briggs Ranch. We look forward to further providing excellence for the entirety of your stay.

                      Updated Review

                      Review Author Icon

                      Resident 933977

                      Verified Resident 2021 - 2023

                      8/1/2023

                      VBR is a Great place to live. Come see for yourself. It has been an overall great experience. Like anywhere, there will be a few flaws but the pro’s of living here has so far outweighed the few con’s. The staff is amazing and we haven’t had any problems with the resident's even after 2 years.

                        Manager

                        8/14/2023

                        Villages of Briggs Ranch
                        Thank you for your dazzling 5-star review and recommendation! We do our best to provide the best here at Villages of Briggs Ranch! Thank you for taking a moment to recognize our community and professional staff members. We look forward to continuing to provide the same high-quality service for years to come. Have a great day!
                        Review Author Icon

                        Resident 1159436

                        Verified Resident 2023

                        7/14/2023

                        From the beginning, and all the way to my move in date, Patty in the leasing office was my champion! She was supportive and helpful every step of the way. On my move in date, Priscilla was wonderful in explaining the systems set in place for residents to live a happy life here.. They both do a fantastic job to ensure that things run smooth, and are fair/safe for all of the residents. This is the nicest apartment and apartment complex that I have ever lived in! I love the view, the pool, the spacious apartment and its amenities….and I look forward every day to coming home!

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                          Resident 1158060

                          Verified Resident 2023

                          7/10/2023

                          I have just moved to this community and am loving it. Definitely an upgrade compared to the last apartment I was living at. Work order was completed within hours same day and problem was solved. Place itself is quiet for the most part which is nice. Would recommend

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                            anonymous

                            Resident 2022 - 2023

                            6/25/2023

                            Pool

                            We are enjoying the cleanliness of the pool. The temperature has been perfect with the TX heat. The new grills are an added bonus as we do like to grill while we are out at the pool. Wondering if we are going to get more umbrellas?? Thanks to the maintenance staff for taking care of the pool so we all can enjoy it ????

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                              Resident 1148918

                              Verified Resident 2022 - 2023

                              6/10/2023

                              It is not secure, despite being a gated community and paying $2,600/ month. The rules that are stated (especially the pool) make it difficult to enjoy the amenities. A vehicle was stolen and a car broken into since being here, along with a lockdown, and a double murder. The gate seems to stay broken leaving it wide open for days at a time. I have only been here for 6-7 months. Instead of having Apartment Life put activities together, why not invest in a security guard?!

                                Manager

                                6/12/2023

                                Villages of Briggs Ranch
                                We appreciate your feedback and understand your concerns regarding security in our community. Our team is committed to providing a safe and enjoyable environment for all residents. Please reach out to our Property Manager at briggsranch@berkshireresi.com to discuss your concerns further and explore potential solutions. Thank you for bringing this to our attention.
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                                Resident 1141902

                                Verified Resident 2017 - 2023

                                5/18/2023

                                When I moved in 2017 there was no problem at all when you called in a work order it would be done in a day or two now it takes a week. There was a person who would clean the gym every day now maybe they clean it once a week . When I moved in my rent was $1060 now $1600 . I pay more an get less services. Still waiting for my other work order to be completed

                                  Manager

                                  5/19/2023

                                  Villages of Briggs Ranch
                                  We appreciate you for taking the time to share your thoughts about our community. Learning about resident suggestions and concerns helps us know where improvement is needed. If you have outstanding requests, please reach out to our Property Manager at briggsranch@berkshireresi.com. Your time is important to us, and we hope to make it worth five stars soon!
                                  Review Author Icon

                                  Resident 1134445

                                  Verified Resident 2023

                                  4/25/2023

                                  We love living here. The Apartment itself is beautiful and feels like home already. There is a nice little dog park (could use a little fixing up, like some kind of cover from the sun for people) overall really no major complaints. People and staff have been very friendly.

                                    Manager

                                    4/25/2023

                                    Villages of Briggs Ranch
                                    Recognition like yours means the world to our team! Thank you for taking the time to share your positive remarks with us here at Villages of Briggs Ranch.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1069278

                                    Verified Resident 2022

                                    2/10/2023

                                    I feel the price is too much for what it's worth. Trash is supposed to be picked up on certain days and it's still out the a day or 2 later and trash pick up is included in your rent. When i was supposed to move in my apartment wasn't ready. They had to pudding the shower and it didn't dry for a day. You could tell they painted the walls real quick, some spot weren't painted, there were paint drops on the floor and cabinets.

                                      Manager

                                      2/13/2023

                                      Villages of Briggs Ranch
                                      Thank you for your rating. Resident satisfaction means a lot to us so we'd like the chance to make things right. Please reach out to our Property Manager at BriggsRanch@BerkshireResi.com so that we can address any concerns.
                                      Review Author Icon

                                      Resident 1111866

                                      Verified Resident 2021 - 2022

                                      2/10/2023

                                      Overall I really enjoyed my apartment. Coming home is a joy, my relaxing place. Inside these four walls is my safe haven. One question was asked “ would you recommend this apt community to friends” a yes or no answer, this was the hard question to answer and I hesitate before answering it. I answered yes because I really like my apartment. Security or feeling safe the answer would be No.

                                        Manager

                                        2/11/2023

                                        Villages of Briggs Ranch
                                        Thank you for choosing Villages of Briggs Ranch as your home. We're happy that you're enjoying your stay and look forward to continuing to provide you with a wonderful living experience.
                                        Review Author Icon

                                        Resident 1098836

                                        Verified Resident 2022

                                        12/31/2022

                                        I've been at the Villages of Briggs Ranch for about a month now, and I love it! They were able to move me in more quickly than usual. The area is beautiful, and I have a great view from my unit. I moved here mainly for the apartment amenities, such as the washer/dryer, garage, and the giant bathtub that's bigger than me. Pets are also allowed. Moving my furniture in was a hassle, considering the narrow entrance and long staircase upstairs. The movers barely got my loveseat in but couldn't fit the couch. This is partially the fault of the furniture warehouse and the delivery personnel, who didn't understand how to disassemble a couch properly. Still, it also is caused by design flaws in the floorplan. There is a sense of community here, which is comforting to see. I was initially worried about having packages delivered outside our homes while I was away at work, but there haven't been any issues. Twice now, I've had packages delivered to the wrong address in the Village, but whichever neighbor gets it eventually turns it in at my doorstep, which I'm incredibly grateful for! Potranco Road is at the next exit, so shopping… See More>
                                          Manager

                                          1/3/2023

                                          Villages of Briggs Ranch
                                          Thank you for your review! We are so delighted to hear that you have had such a fantastic experience in our community thus far and that Villages of Briggs Ranch is the perfect fit for your home. We are happy to have you as a resident and look forward to having you for many more years to come!
                                          Review Author Icon

                                          Resident 1097282

                                          Verified Resident 2022

                                          12/25/2022

                                          Villages Briggs Ranch is an awesome place to live. The staff at Villages Briggs Ranch are approachable. The maintenance crew at Villages Briggs Ranch are efficient when they respond to any matters with the apartment.

                                            Manager

                                            12/25/2022

                                            Villages of Briggs Ranch
                                            Thanks for your great review and your recommendation! We love reading that you’ve experienced high-quality service from our maintenance team, and we'll be sure to let them know you mentioned them. We’re happy to provide you with a wonderful community and look forward to continuing to exceed your expectations for years to come!
                                            Review Author Icon

                                            Resident 1096777

                                            Verified Resident 2022

                                            12/23/2022

                                            Beware of features not being in your unit. Even though I asked prior to signing lease and did a walk through, my unit did not have ceiling fans. I feel deceived and the expense to add on this feature is like taking away a work bonus, a stipend etc so beware

                                              Manager

                                              12/27/2022

                                              Villages of Briggs Ranch
                                              Thank you for taking the time to rate our community. Our goal as a team is to exceed our residents' expectations, so seeing that you've had a neutral experience is disappointing. We'd like to talk to you about any miscommunication regarding your unit as this was never our intention. Please email our team at BriggsRanch@berkshireresi.com so that we can learn more about your time here, and work on bettering your residency.
                                              Review Author Icon

                                              Resident 1087947

                                              Verified Resident 2022

                                              11/23/2022

                                              Quiet neighborhood but management and maintenance are disrespectful. No follow through extremely dismissive and rude. I have tried to contact someone from corporate so many times with no response. For as much money as we pay you would expect more luxury service from staff it’s nothing I couldn’t find elsewhere

                                                Manager

                                                11/25/2022

                                                Villages of Briggs Ranch
                                                This is upsetting to read. We'd like to connect with you and ensure a better experience. Please reach out to our Property Manager at BriggsRanch@BerkshireResi.com. We look forward to connecting and thank you for your time.
                                                Review Author Icon

                                                Resident 1078316

                                                Verified Resident 2022

                                                10/25/2022

                                                Been here about a month. Staff and neighbors are friendly. There are events throughout the month that encourage neighbors to socialize. Breakfast burritos at the gate, braised beef plate, s’mores event and a rodeo round up event. Looking forward to futures events from the staff and the Lloyd and Charlie team. I had an issue that surfaced because I misunderstood instructions. I emailed the staff after hours and Priscilla T. replied within a few minutes and walked me through the correct procedure. Cannot be happier with the customer service here.

                                                  Manager

                                                  10/25/2022

                                                  Villages of Briggs Ranch
                                                  Thank you for your kind words! We love hearing that our team members here at Villages of Briggs Ranch have had a huge contribution to making your stay with us excellent. We look forward to continuing to provide you with excellence!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A3T

                                                  1 Bed, 1 Bath | 785 sq. ft.

                                                  $1,118 - $1,926

                                                  6 Available Units

                                                  See Floor Plan Details

                                                  A4T

                                                  1 Bed, 1 Bath | 787 sq. ft.

                                                  $1,252 - $2,015

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  A5T

                                                  1 Bed, 1 Bath | 903 sq. ft.

                                                  $1,586 - $2,527

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B
                                                  B

                                                  Renter Ratings

                                                  A

                                                  Review Ratings

                                                  Noise

                                                  4.4

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  4.4

                                                  Office Staff

                                                  4.5

                                                  Maintenance

                                                  4.6

                                                  Neighborhood

                                                  3.9

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  B

                                                  Number of reviews in the past 365 days

                                                  15

                                                  Manager’s Review Engagement

                                                  B

                                                  Percentage of reviews responded to

                                                  66.67%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  115.87 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Select Homes Feature In-Home Washer/Dryer
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Attached One Car Garage
                                                  • Individual Attached Garages in All Homes
                                                  Other
                                                  • Air Conditioner
                                                  • Built-in Desks
                                                  • Business Center
                                                  • Chef's Table Granite Kitchen Countertops
                                                  • Clubhouse
                                                  • Dog Park and Paw Spa
                                                  • Eco-friendly Wood Flooring
                                                  • Environmentally Friendly Programmable Thermostats
                                                  • Fitness Center
                                                  • Granite Countertops in Bathrooms Available
                                                  • High Ceilings
                                                  • Individual Formal Entrances
                                                  • Large Windows
                                                  • Outdoor Living Space
                                                  • Oversized Jacuzzi Tubs
                                                  • Package Receiving Service
                                                  • Pet-Friendly Community
                                                  • Playground
                                                  • Pool
                                                  • Premium Lighting
                                                  • Recreation Room
                                                  • Separate Stand Up Shower in Select Homes
                                                  • Spacious Living and Dining Spaces
                                                  • Summer Kitchen
                                                  • Tanning Beds
                                                  • Tiled Backsplash in Kitchen
                                                  • Two-Inch Blinds Throughout
                                                  • Under Cabinet Lighting in Select Homes
                                                  • Walk in Pantry
                                                  • Window Seats and Plant Shelves
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                                                  Leasing

                                                  Meet Villages at Briggs Ranch Apartments, a community where your home turns into a delightful vacation. Our Mansions Bluffs pet-friendly apartments offer you a resort-inspired experience thanks to our curated collection of amenities. Among our one, two, three, and four-bedroom floor plans, you ll surely find the one that s perfect for your household. Whether you choose our apartment or townhome designs, each with an attached one or two-car garage, all our homes answer your needs and delight your senses. Enjoy gourmet kitchens with Whirlpool(R) appliances and designer cabinets, environmentally friendly thermostats, W/D connections, granite countertops, walk-in pantries, oversized windows, and more. But this is only the beginning. Have some fun under the sun at the sparkling 150-foot pool, the splash park and the exterior arbor featuring a summer kitchen. There s also a 24-hour high-tech gym and an executive business center. Contact us today!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Berkshire Communities LLC.

                                                  B+
                                                  B+
                                                  Communities
                                                  111

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 316 number of votes by renters, Villages of Briggs Ranch is currently rated 4.3 out of 5 stars.
                                                  Villages of Briggs Ranch is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Villages of Briggs Ranch is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Villages of Briggs Ranch is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Villages of Briggs Ranch is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  Villages of Briggs Ranch is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  Villages of Briggs Ranch is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 66.6667% of their community reviews in the past year.
                                                  Managers have replied within 115.87 days to their community reviews in the past year.
                                                  Berkshire Communities LLC.
                                                  No pet policy available
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  4 Beds, 3 Baths
                                                  LIMITED TIME - ASK US HOW TO GET UP TO ONE MONTH FREE!* *Terms & restrictions apply/select apartments/subject to end without notice.

                                                  Contact Property

                                                  Villages of Briggs Ranch

                                                  June 2024

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                                                  Beds

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                                                  Baths

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                                                  Villages of Briggs Ranch is a 743 - 1,910 sq. ft. apartment in San Antonio in zip code 78245. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $1,118 - $4,477. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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