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Vizcaya

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anonymous

Resident 2019 - 2021

6/10/2021

Honestly I would not recommend this to anybody......its not clean you can't walk around the property without worrying about stepping on dog crap....can't even get out of your car to upload groceries from the back with out stepping on dog crap....we bring it up to office personnel, their respond to it is , well we can't control it unless tenants catches them and take photos and shows it to us... I don't think it's our job as paying tenants.....the way we feel about is if office management can't control what's going maybe they should have someone from their personnel go around property and pick the dog crap up like the previous management had done....this new management is worst than the previous.....another issue we have is their maintenance response time....we have 1 bathroom in the apartment our toilet is not flashing so I brought it up to the office personnel's attention & I explained to her that we had issues with this toilet & they had tried fixing it, they stuck a snake in there & pulled out big tree roots prior to their take over , & I told them I think they need to replace the whole toilet ,so they sent their maintenance guy to come & done same things to it except this time they stunk up apartment because they put some kind of chemicals in it......the following day I tried all morning to call office and no answer so I end up walking there bad knee and all to talk to them about it , got to office no customers were there just receptionist on her personal phone , she wasn't doing anything so there was no reason for her not to answer the phone...so at the end of the day my toilet still not fixed....and still waiting, it'll be a week waiting for my toilet to get done, they also have not dealt with the dog noise above , & that issue been brought up to them for I believe 6 months now &still not taken care of...

Review 1 out of 67

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