Review History for anonymous

Hillside Ranch


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anonymous

Resident ā€¢ 2015

10/20/2015

This is not the WORST place you could live. Especially if you keep to yourself and ride your bike to campus. However, my first day living here my key would not unlock my door, the staff insisted I had the right key, and it took 3 days for maintenance to come change the locks so that I was actually able to lock my door. Cheaply made homes so naturally EVERYTHING FALLS APART. Front office staff is rude and condescending. Apparently you will be fined if you put your bike on your own patio, however one night of locking it to the stairs and mine was stolen. The front office staff, who is also unhelpful in all ways, could only recommend that I "find room for the bike in the apartment". Maintenance is required to "enter the apartment" more often then necessary between random days so that you do not know when they're coming. The main problem with this is my 100lb dog that will either attack or escape if someone enters when I'm not home. But Kim, bless her soul, only answered my concern with annoyance before finally agreeing that maintenance will come "replace my airfilter" at a time I am home. However, I get home that night to an airfilter thrown across my front door so I was required to do it myself. I hope you don't like to sleep in because maintenance regularly does loud yard work at 7am right outside your window. I have never had a problem finding parking but don't bother inviting friends over because there is about 40 visitor spots for both the apartments and cottages combined which fill up immediately in the evenings and at all times throughout the weekends and they WILL tow even though there is so much open parking all the time.
    Manager

    8/27/2022

    Hillside Ranch
    Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

    Review 33 out of 128

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