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Hillside Ranch

1350 N LBJ Drive

San Marcos, TX 78666

 
 
 
 
 
 

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Resident · 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/05/2017
This apartment complex is run by management that is completely incompetent on so many levels. They do not take care of the apartments very well and when you ask for maintenance it takes weeks of non stop hassle to get them to fix the problems. We have had a number of issues with the apartment manager Katie who refuses to work. She spends most of her day behind her office chair doing absolutely nothing while her assistant manager does most of the work. The corporate office is has a close friend of hers watching the office so unfortunately that means nothing gets fixed as far as terrible office employees. Not only that but the renovations they do on the apartment side were so badly done that they had to have maintenance come fix it immediately when we moved in. Trust me when I say this go anywhere else in San Marcos for living. Pinnacle is an absolute joke of a company if they allow the manager to continue to work at this location. You can see other reviews who have the same issue with management so I know this is not an isolated incident.
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Hillside Ranch

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