What is epIQ?

Sanctuary Lofts

330 Hutchinson St, San Marcos, TX 78666
(91 Reviews)
$786 - $1,269/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 3.5 Baths

See Floor Plan Details

4 Bedrooms

4 Beds, 3 Baths

See Floor Plan Details

4 Beds, 3.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Sanctuary Lofts Reviews

(91)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2021 - 2022

8/1/2022

DO NOT MOVE HERE

This is quite the worst place to live. They will drain every cent that they can from your pocket, The maintenance and staff are horrible, and the place itself is absolutely disgusting and almost no appliances work. please do not move here and keep givingā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    9/19/2021

    Quite possibly the worst place to live. They have covered up multiple incidents of breaking and entering along with multiple thefts from maintenance themselves. They recently covered up a student death and have covered their tracks even more with covering a raping of a 16yrā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2020 - 2021

      7/31/2021

      I'm not one to leave reviews but unfortunately this place has taken literally everything from me and I would rather prevent this from happening to anyone else! I lived at the Sanctuary lofts August 2020 through July 2021. Over the year my roommates and Iā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019

        9/12/2019

        The staff at the front desk is always nice and friendly! Only reason they don't have a five star rating is the bookkeeper is often incompetent. There are a few maintenance issues, but they are usually taken care of quickly. Recently we have had aā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2018 - 2019

          6/26/2019

          I would be hard pressed to recommend this site except for the location. The front office staff that showed us the model was fantastic. Very nice people, every one I have met, and the cleanliness and features of the model were enough to convince meā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2017 - 2018

            10/25/2018

            Terrible experience. The only thing nice about the place was the location, that was about it. The rooms are tiny, over priced and built with cheap materials. Wifi was terrible, hot water was a rare occasion, I didn't get good phone service if any atā€¦Ā See More >
              Review Author Icon

              aron.hoffman

              Resident ā€¢ 2015 - 2017

              2/7/2018

              The maintenance team here is THE BEST i have ever had. Very respectful, very fast, and get the problem fixed fast. Fastest I have ever had from an apartment complex. It is a college community so noisy at times and halls can get messy atā€¦Ā See More >
                Review Author Icon

                msic105

                Resident ā€¢ 2013 - 2014

                11/1/2014

                Save yourself time and money and just skip this place. Location is all it has going for it but come here to live and in my opinion, I promise you will regret it. When dealing with the management/staff you will be told one thing from oneā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2014

                  10/15/2014

                  The Lofts themselves: fantastic! The staff and management...not at all. I *HATE* Sanctuary Lofts. If they owe you any money, good luck, they will never give it back to you. They charged me a re-paint fee after I moved out...I had bought the paint that theyā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2012 - 2014

                    8/19/2014

                    Horrible, awful, unprofessional. The management is extremely weak, never an answer. The bookkeeper is unsuitable to work with the public. If you have any question or any sort the office personnel hasn't a clue! BELIEVE what you hear about this apartment complex. Living there 2ā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2012 - 2014

                      6/27/2014

                      I've been living here for 2 years and it is HORRIBLE!!!! i live on the fourth floor in building 1 and ever since i have lived there they ALWAYS VANDALIZE in the hallways. I am tired of the apartment complex management. They have not doneā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2013

                        1/3/2014

                        NEVER CONSIDER SANCTUARY LOFTS. I moved in in January of 2013 and my roomate threatened me in the parking garage in March of 2013, they did not give her any consequences or even let me break my lease. They said they didn't catch anything onā€¦Ā See More >
                          Review Author Icon

                          GOBOBCATSSIKE

                          Resident ā€¢ 2013

                          12/7/2013

                          WOW! I have visited some pretty bad apartments. BUT SANCTUARY LOFTS HAS WON THE CONTEST HANDS DOWN! During the tour of the place they only show you the nice parts and skip all of the ----ed up areas of this so called PALACE! The students that stayā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2013

                            12/7/2013

                            This place is to put it bluntly a damn joke. The "rules" they have Dont get enforced but yet they tack you with every little fee in the book. They will suck you dry of every penny you thought you had. Rent is ridiculous Iā€¦Ā See More >
                              Review Author Icon

                              amz19

                              Resident ā€¢ 2013

                              11/19/2013

                              NEVER EVEN CONSIDER LIVING HERE. Total rip off. They know how to talk their way into making this place sound awesome, but it isn't. The apartment is fine in itself, if you can get over having to call the exterminator for your kitchen, bedroom andā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2010 - 2013

                                9/15/2013

                                I lived here for 3 years ONLY because I wanted to be close to campus. I do NOT recommend this place. Management is horrible and clueless about everything (ex: no pet policy.... There were pets running around EVERYWHERE). They do not care about their residentsā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2013

                                  9/9/2013

                                  Do not rent from these people. My daughter sublet the apartment and she was charged 190.00 in damages. She even documented on her lease agreement the damages they charged her for. They are crooks and it will not matter what you say on your walkā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2012 - 2013

                                    4/26/2013

                                    At first I thought I just had a bad experience until I read all these reviews and realized everyone hates it here. Natalie is awful and genuinely doesn't care about the residents. You'd think paying over 500$ a month they'd be more accomadating but insteadā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2011 - 2012

                                      3/16/2013

                                      Beware of this place when you move out. If you don't do the walk thru with their management they say you agree to any charges for "damages" that they see fit. And they do assess charges. We got billed full replacement costs for new carpetā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2012

                                        11/13/2012

                                        This place is horrible. Management is pathetic. They don't manage anything! I was excited to live here and it has been a terrible experience so far. The roommate match is horrible. I was very hesitant to even do roommate match but it was explained likeā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2012

                                          10/11/2012

                                          This place is horrible. The office staff is rude and Inconsiderate. The only good thing about it is it's location. When I moved out I have over $700 of bogus charges, $400 of them were not right or should not have been charged. There are hardlyā€¦Ā See More >
                                            Review Author Icon

                                            BAMajor

                                            Resident ā€¢ 2012

                                            10/8/2012

                                            RUN away from this place. They will nickel and dime you on EVERYTHING. $25 late fees,$20 dollar fine for a potted plant, fines and fees for everything! Bully emails and gruff attitudes towards the tenants. They will charge you to fix things that you didn'tā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2011 - 2012

                                              9/2/2012

                                              THIS PLACE IS A TOTAL RIP-OFF. There are some tempting things about it- it has a nice pool, it's very close to HEB and campus, and it has a great parking garage where there is always room for everybody's cars... But it's ridiculously overpriced, andā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2011 - 2012

                                                8/17/2012

                                                I'm going on my second year living at Sanctuary and I still love it. The best thing about Sanctuary is the convenient location. Everything you need is within walking distance: Campus, HEB, and the square. You will save A LOT of money on gas, notā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2010 - 2011

                                                  7/2/2012

                                                  My daughter lived at this apt complex for a year and a half. The management are like bully's and charge late fee's and any other fee's they can charge on everything. When she moved out they charged her over 600 dollars for routine wearā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3.5 Baths
                                                    4 Beds, 3 Baths
                                                    4 Beds, 3.5 Baths

                                                    Check Availability

                                                    Sanctuary Lofts

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Sanctuary Lofts is an apartment in San Marcos in zip code 78666. This community has a 1 - 4 Beds, 1 - 3.5 Baths, and is for rent for $1,269. Nearby cities include Martindale, Kyle, Wimberly, Creedmoor, and Lockhart.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.