SYNC at Purgatory Creek
#2,773 #5 #415

What is epIQ?

SYNC at Purgatory Creek

1951 Hunter Road, San Marcos, TX 78666
(2248 Reviews & Surveys)
$1,370 - $1,955/mo
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Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 776 sq. ft.

$1,390 - $1,465

5 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 654 sq. ft.

$1,370 - $1,380

2 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 878 - 886 sq. ft.

$1,510 - $1,560

2 Available Units

See Floor Plan Details

A4

1 Bed, 1 Bath | 904 sq. ft.

$1,605 - $1,660

2 Available Units

See Floor Plan Details

A6

1 Bed, 1 Bath | 1,069 sq. ft.

$1,695 - $1,770

2 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,155 sq. ft.

$1,830 - $1,955

6 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,225 - 1,233 sq. ft.

$1,800 - $1,875

2 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,267 sq. ft.

$1,890 - $1,900

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.1

Grounds

3.6

Safety

3.6

Office Staff

3.9

Maintenance

3.5

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

25

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

SYNC at Purgatory Creek Reviews

(250)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1233757

Verified ProspectVisited 2024

3/10/2024

I have not moved in yet. Ashley has been awesome helping me with the process. I love the apartment and look forward to moving in. So far the expirience has been positive and professional. Finding the right apartment for me was easy with Ashley's help

    Manager

    3/10/2024

    SYNC at Purgatory Creek
    Thank you for sharing your positive experiences with us! We're excited to learn that Ashley played a key role in facilitating your move, and we're glad to hear that you're enjoying your new home. Our team is dedicated to ensuring a positive and professional experience for all residents, and we're pleased that Ashley's assistance has made the process smooth for you. If there's anything else you require assistance with, please don't hesitate to reach out. Your satisfaction is our top priority. Once again, thank you for choosing us, and we look forward to having you as part of our community!
    Review Author Icon

    Resident 1227079

    Verified Resident 2024

    2/16/2024

    Nice community with friendly management. Neighbors are nice and community of quiet and peaceful. My apartment layout is perfect. My only complaint is maintenance is very slow to respond to work orders.

      Manager

      2/16/2024

      SYNC at Purgatory Creek
      Thank you for sharing your experience. It's great to hear that you're enjoying the community atmosphere and your living space. We apologize for any delays in maintenance responses. We encourage you to reach out to our Community Manager directly at pm.purgatorycreek@syncre.com to discuss this further. Your feedback helps us improve.
      Review Author Icon

      anonymous

      Resident 2023 - 2024

      1/25/2024

      Worst Apartment in San Marcos

      I recently had the unfortunate experience of living in what can only be described as a nightmare apartment. The staff at this place seems to have mastered the art of not caring about residents. It's as if customer service is an alien concept to them.… See More >
        Manager

        2/1/2024

        SYNC at Purgatory Creek
        Thank you for sharing your experience with us. We sincerely apologize for any challenges you encountered. Your feedback is vital in helping us improve. We would appreciate the opportunity to discuss your concerns further. Please reach out to our Community Manager directly at pm.purgatorycreek@syncre.com or +1 844-638-0146, we would be grateful to hear more about your experience. Your insights will guide our efforts to enhance the overall living experience for our residents. Thank you for your time and consideration.

        Updated Review

        Review Author Icon

        Resident 952003

        Verified Resident 2021 - 2024

        1/20/2024

        The apartment complex is beautiful and in a great location. When no hot water issues, leaks, or mold arise, responses to remedy the issues have been slow. As a resident, I have experienced a few misdiagnoses and fixes that don't solve the problem, followed by… See More >
          Manager

          1/21/2024

          SYNC at Purgatory Creek
          Thank you for sharing your thoughts. We're pleased you enjoy the beauty and location of our community. We're sorry for any inconvenience you've faced with maintenance. Your feedback is important, and we're committed to improving our services. Feel free to contact us at pm.purgatorycreek@syncre.com for any assistance. We appreciate your residency and patience as we work to enhance your experience.

          Updated Review

          Review Author Icon

          Resident 1173838

          Verified Resident 2021 - 2024

          1/12/2024

          Don't rent here. The price is too high and will be increased significantly each time you resign. The price does not align with what you get. We are in year two of having the steam room being renovated. Dead trees on the property have become… See More >
            Manager

            2/15/2024

            SYNC at Purgatory Creek
            Thank you for your feedback. We try our best to accomodate all needs, but we understand we are not always to meet an understanding. The steam room is not functional and has been permanently closed for the past 3 years. We apologize for any confusion there, but we do still have our spa and sauna available! I would love to schedule a meeting with you so we can see how to make things right. Please give us a call or email us at purgatorycreek@syncre.com. We appreciate you taking the time to leave us a review.
            Review Author Icon

            Resident 1209723

            Verified Resident 2023

            12/18/2023

            I just moved ten days ago. But I like the Sync - it's clean, quiet, and in a great location. I hope to enjoy living here. I'm excited to exercise in the fitness center and have fun in the pool next spring.

              Manager

              12/18/2023

              SYNC at Purgatory Creek
              We're thrilled to hear that you're enjoying your experience at SYNC at Purgatory Creek! Our team is delighted to have you as part of our community. If there's anything you need or if you have suggestions to make your stay even better, feel free to let us know. We're here to ensure your time with us is nothing short of fantastic!
              Review Author Icon

              Resident 1200396

              Verified Resident 2021 - 2023

              11/17/2023

              Love the staff they are always helpful. Things are getting a bit run down. needs some TLC in a lot of areas . Speeding through the complex is a serious issue. We have mentioned in the past. speed bumps might help. Spa is always down… See More >
                Manager

                11/20/2023

                SYNC at Purgatory Creek
                Thank you for your feedback! We're glad to hear that you appreciate the helpfulness of the staff. We also appreciate your observations about areas that may need some attention, such as maintenance and speeding concerns. We value your input as we continuously work to enhance the community. Thank you for being a part of SYNC at Purgatory Creek!
                Review Author Icon

                Resident 1194111

                Verified Resident 2023

                10/29/2023

                Nice area. Seems quiet so far only 1st night. Need lights by front door because waiting for light to come on by night fall seems like a safety issue. Debating installing spot light for more visibility

                  Manager

                  11/1/2023

                  SYNC at Purgatory Creek
                  Thank you for sharing your thoughts. We're glad you like the area and that it has been quiet. Safety is important to us, and we'll certainly look into addressing the lighting concern by the front door. If you decide to install a spotlight, please let us know, and we can offer guidance. Feel free to reach out if you have any other suggestions or questions. We're here to make sure your experience is the best it can be!

                  Updated Review

                  Review Author Icon

                  Resident 1116489

                  Verified Resident 2022 - 2023

                  10/24/2023

                  Once again the leak in the roof has not been fixed. We are going on almost four months now I think. It's going to be really great this week when there is rain in the forecast almost every day. Oh and let's not forget about… See More >
                  Manager

                  10/25/2023

                  SYNC at Purgatory Creek
                  I'm so sorry to hear about the ongoing issue with the roof leak. We understand your frustration and are committed to resolving any issues that arise. Our maintenance team is working the resolve this as quickly as possible with the help of our vendors, and we appreciate your patience as we address the situation. Thank you for bringing this to our attention, and we'll make sure to get it fixed.
                  Review Author Icon

                  Resident 1190559

                  Verified Resident 2023

                  10/17/2023

                  My experience here has been very well. I have not attended community events simply because of my schedule and I don't use social media of any kind but everyone I have met in regards to residence and staff have been extremely kind and helpful.

                    Manager

                    10/25/2023

                    SYNC at Purgatory Creek
                    We're glad to hear that your experience in our community has been positive! Your well-being and comfort are important to us, and we appreciate your kind words about our residents and staff. While community events can be a great way to connect, we understand that busy schedules and preferences vary. If there's ever anything you need or if you decide to attend an event in the future, we're here to assist and ensure your experience remains enjoyable. Thank you for being a part of our community!
                    Review Author Icon

                    Resident 1190086

                    Verified Resident 2023

                    10/17/2023

                    We are so happy with the staff and our apartment! Our family and furry friends have had an amazing experience here. The grounds are always clean and we really love watching the deer from our patio. We really love our new home!

                      Manager

                      10/25/2023

                      SYNC at Purgatory Creek
                      We are absolutely delighted to hear about your positive experience in our community! Thank you for choosing us as your home. It's wonderful to hear that our maintenance team and office staff have exceeded your expectations. We truly value you as a resident, and your kind words mean a lot to us. We're thrilled to have you here, and we hope you continue to enjoy your time in our community. If there's anything you ever need, please don't hesitate to reach out.
                      Review Author Icon

                      Resident 1186206

                      Verified Resident 2023

                      10/8/2023

                      The living space is comfortable. Our neighbors are courteous and thoughtful. Pet owners are conscientious about caring for and cleaning up after their animals. Parking is more than adequate. The pool is great for exercise, clean and well maintained.

                        Manager

                        10/11/2023

                        SYNC at Purgatory Creek
                        It's great to hear that you're enjoying your comfortable living space, have friendly neighbors, and a clean, well-maintained pool. Plus, having plenty of parking is always a plus. Thanks for sharing your positive experience!
                        Review Author Icon

                        Resident 1184599

                        Verified Resident 2022 - 2023

                        9/27/2023

                        SYNC is an amazing place to live, it's a home, not just an apartment. It's a community, the residents are nice, friendly and welcoming. The management team is always helpful and on top of things, the maintenance team is prompt and friendly. I absolutely love… See More >
                        Manager

                        9/27/2023

                        SYNC at Purgatory Creek
                        We're thrilled to hear about your amazing experience living here! Our community is indeed fortunate to have friendly residents like you, and we're committed to maintaining the wonderful amenities. We're grateful for your positive feedback, and we look forward to continuing to provide you with an excellent living experience. Thank you for choosing us as your home!

                        Updated Review

                        Review Author Icon

                        Resident 926049

                        Verified Resident 2019 - 2023

                        8/20/2023

                        I've have been very satisfied over the years since my arrival here at Sync re: friendly neighbors, professional staff re: front office and maintenance team. The amenities that are provided, ie pool, spa, etc? are a pleasure to enjoy when time permits.

                          Manager

                          8/21/2023

                          SYNC at Purgatory Creek
                          Thank you so much for all the wonderful feedback. We're so glad you're here and that you love SYNC at Purgatory Creek. We hope you stay with us for years to come and that we can service you with excellence every single time we see you.

                          Updated Review

                          Review Author Icon

                          Resident 1025497

                          Verified Resident 2021 - 2023

                          8/18/2023

                          This is the BEST place we have ever lived, and we have lived in apartments most of the last 25 years since the kids moved out. The staff is wonderful, from the front office to the maintenance crew. The pool water is always crystal clear.

                          Manager

                          8/18/2023

                          SYNC at Purgatory Creek
                          Thank you so much for your review, we are happy to hear that you are enjoying the community and that our team has taken such good care of you! If you ever need anything, please let us know :)
                          Review Author Icon

                          Resident 1169793

                          Verified Resident 2023

                          8/13/2023

                          The staff and other residents have been very pleasant. The facilities are very nice for the most part! The location is very convenient as well, very close to downtown and easy access to HWY35. Other than the maintenance issues we've had, it's been great!

                            Manager

                            8/18/2023

                            SYNC at Purgatory Creek
                            Thank you so much for your review, we are happy to hear that overall you are enjoying the community and that our team has taken such good care of you! If you ever need anything, please let us know :)
                            Review Author Icon

                            anonymous

                            Resident 2018 - 2023

                            7/18/2023

                            Once Great Apartment Complex

                            I've lived here for 5 years. My first 3 were great until new management took over, but it's really gone downhill since then. I had asked about renting a garage on 4 different occasions in the past year and a half. Each time I was… See More >
                              Manager

                              7/21/2023

                              SYNC at Purgatory Creek
                              We apologize for your negative experience at Purgatory Creek, we would love to speak with you in person to address your concerns, please contact the office at your earliest convenience. Check your weekly email newsletter for improvements around the community, thank you!

                              Updated Review

                              Review Author Icon

                              Resident 1077464

                              Verified Resident 2021 - 2023

                              7/16/2023

                              It has been a good experience. Quiet well maintained complex. The gym could use some attention. It is not cleaned very often - the equipment could be updated. Maintenance has been great. The exterior windows that tenants cannot access need to be cleaned - a… See More >
                                Manager

                                7/17/2023

                                SYNC at Purgatory Creek
                                Thank you so much for your review. We're very happy to hear that your experience at SYNC at Purgatory Creek has overall been positive. Please know the gym is scheduled for a full renovation and will be upgraded soon! If there is anything that you need from us, please don't hesitate to let us know.
                                Review Author Icon

                                Resident 1159594

                                Verified Resident 2023

                                7/14/2023

                                Ashley did an amazing job throughout the entire process. Everyone else from the staff and maintenance team also have been awesome to work with. The community is also very quiet and feels very safe and family oriented.

                                  Manager

                                  7/15/2023

                                  SYNC at Purgatory Creek
                                  We appreciate your recognition and will do our best to keep up the great work! We're glad you had a wonderful experience here, thanks again and we look forward to seeing you at our next resident event!
                                  Review Author Icon

                                  Resident 1157359

                                  Verified Resident 2023

                                  7/7/2023

                                  Very bad experience as the stuffs are really rude and they don't complete the work orders, they will say something and keep changing what they have told us before. Very unprofessional and never receives phone calls

                                    Manager

                                    7/13/2023

                                    SYNC at Purgatory Creek
                                    Thank you for your feedback, we appreciate you taking the time to leave us a review. The Community Manager has an open-door policy and is always welcome to feedback regarding the community. Please contact 512-938-1900 to schedule an appointment to discuss your concerns in more detail, as we appreciate your opinion and always welcome everyone’s views.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1131634

                                    Verified Resident 2020 - 2023

                                    7/1/2023

                                    When we first moved in the apartment community was good, management took care of our request but now management seems to out off our request, amenities have been broken for a very long time more than a year for some things and after multiple complains… See More >
                                      Manager

                                      7/7/2023

                                      SYNC at Purgatory Creek
                                      Hi there! We appreciate the time you took to leave us a review! We appreciate you sharing your experience and hope to make improvements to better your stay. The management team will review your feedback on making continued improvements. Please feel free to reach out to us with any additional concerns at pm.purgatorycreek@syncre.com - SYNC at Purgatory Creek Management Team
                                      Review Author Icon

                                      Resident 1152241

                                      Verified Resident 2023

                                      6/20/2023

                                      It's in a very nice area. The apartment itself is pretty nice as well. There are good amenities with a 24-hr fitness room with a decent amount of equipment and a pool, hot tub, and sauna. A main downside is that the pool is only… See More >
                                        Manager

                                        6/21/2023

                                        SYNC at Purgatory Creek
                                        We are thankful to have you as a resident and look forward to continuing to make your stay remarkable! Thank you for taking the time to share a review!
                                        Review Author Icon

                                        Resident 1146858

                                        Verified Resident 2020 - 2023

                                        6/4/2023

                                        Amazing apartment complex if you want a living space with minimum college students. Management is great with quick response however they might sometimes ignore based on priorities. Fixing amenities has a high turn around time. Overall- extremely clean- great community.

                                          Manager

                                          6/7/2023

                                          SYNC at Purgatory Creek
                                          We're delighted to hear about your experience! Thank you for taking the time to share your feedback with us, please contact me directly at pm.purgatorycreek@syncre.com to discuss any pending work order concerns. Have a wonderful day!

                                          Updated Review

                                          Review Author Icon

                                          Resident 348765

                                          Verified Resident 2015 - 2023

                                          5/24/2023

                                          I've been here 8 years and have enjoyed every minute of it. Everyone has taken great pains to make sure all I need is taken care of in a timely fashion. Have absolutely no plans to relocate?.ever.

                                            Manager

                                            5/25/2023

                                            SYNC at Purgatory Creek
                                            We are thrilled to hear that we are meeting, if not surpassing, your expectations! Thank you so much for taking the time to write a review and letting others know how much you enjoy living here at Purgatory Creek. If there is anything we can help with, please let us know!
                                            Review Author Icon

                                            Resident 1140980

                                            Verified ProspectVisited 2023

                                            5/15/2023

                                            It was a very informative and helpful tour in regards to assisting me find a 6 month lease. I look forward to moving in SYNC in July 2023. Vanessa has been very nice and helpful in this transition. Thank you.

                                              Manager

                                              5/19/2023

                                              SYNC at Purgatory Creek
                                              Thank you for your review, we are so excited to hear that our team is taking such great care of you! We plan to continue to exceed your expectations!

                                              Features & Amenities

                                              Pets
                                              • Cats Allowed
                                                Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
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                                                More Info
                                              • Dogs Allowed
                                                Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
                                                Less Info
                                                More Info
                                              Other
                                              • BBQ and Picnic Area
                                              • Clubhouse
                                              • Coffee Bar
                                              • Conference Room
                                              • Grilling Stations
                                              • Outdoor Fireplace
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                                              Leasing

                                              SYNC at Purgatory Creek has spacious apartments in San Marcos, TX waiting for you today. This stunning community is perfect for residents looking to live in a conveniently located apartment. All floor plans include features like updated kitchens with modern appliances. Also in the kitchens, you will find granite counter tops and large cabinets. Throughout the homes you will enjoy custom features such as gas fireplaces with ceramic logs and over-sized balconies all nestled in a tranquil park like setting. In the apartments, you will notice nine-foot ceilings and windows that allow plenty of natural light to fill the homes. Updated carpet or stained concrete flooring runs throughout the apartments to add a touch of elegance to these already wonderful homes. Full-sized washer and dryer connections in every home make getting laundry done quick and easy.SYNC at Purgatory Creek apartments in San Marcos provides residents quick and easy access to Wonder World Drive and Hunter Road. The San Marcos Park system is only a short drive away, and the nearby neighborhood is loaded with shopping and dining options. Call or come by today for a private tour of your next home.
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                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 10:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              SYNC Residential

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                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is SYNC at Purgatory Creek Rated?
                                              Based on 2248 number of votes by renters, SYNC at Purgatory Creek is currently rated 4.5 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at SYNC at Purgatory Creek ?
                                              SYNC at Purgatory Creek is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                              How effective was the maintenance team when resolving your problem?
                                              SYNC at Purgatory Creek is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                              What are noise levels like at SYNC at Purgatory Creek ?
                                              SYNC at Purgatory Creek is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              How safe is SYNC at Purgatory Creek ?
                                              SYNC at Purgatory Creek is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                              How satisfied are residents with the neighborhood?
                                              SYNC at Purgatory Creek is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                              How satisfied are residents with the staff at SYNC at Purgatory Creek ?
                                              SYNC at Purgatory Creek is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 4 days to their community reviews in the past year.
                                              Who manages SYNC at Purgatory Creek ?
                                              SYNC Residential
                                              What is the pet policy at SYNC at Purgatory Creek ?
                                              Cats Allowed
                                              Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                              Comments: Pets Allowed
                                              Dogs Allowed
                                              Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                              Comments: Pets Allowed
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths

                                              March 2024

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                                              SYNC at Purgatory Creek is a 654 - 1,267 sq. ft. apartment in San Marcos in zip code 78666. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,370 - $1,955. Nearby cities include Martindale, Kyle, Wimberly, Creedmoor, and Lockhart.

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