C

The Heights II

1101 E. River Ridge Pkwy, San Marcos, TX 78666
1101 E. River Ridge Pkwy, San Marcos, TX 78666

Contact Property

1101 E. River Ridge Pkwy

San Marcos, TX 78666

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (98 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
CrystalHope • Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2020
Filthy - no cleaning at a ll between tennants. Flea infested from previous tenants. No/poor maintenance. Requests are frequently marked as completed, but were never touched. Leaking roof. Water spots and sagging ceiling. Black colored mold growth. Noisy, other tenants using drugs. Parents, do not choose… See More
Useful    0
Thanks for voting!
Report

The Heights II Manager

08/06/2020

Crystalhope, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2019
Things they couldve done better (like not charging $225 after I moved out) ......NOT change management 3 times within 6 months ....NOT charge $60 for a cleaning fee when you *introduce* very unclean apartments to people who move in. Dusty, murky counters, putrid-smelling dishwashers, moldy refrigerators… See More
Useful    0
Thanks for voting!
Report

The Heights II Manager

08/06/2020

Anonymous, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for leaving feedback. Please reach out to us at (512) 392-8345 so we may identify ways to improve your experience.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2019
On move-in day I waited in line for an hour to check in because they had one person working to move 400+ people in, and the manager was cutting keys ON THE DAY OF as people were trying to move in. After I waited in line… See More
Useful    0
Thanks for voting!
Report

The Heights II Manager

08/06/2020

Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/18/2019
This place is disgusting. My daughter moved in yesterday and there are so many issues. The fridge is duct taped. The dishwasher pours water out of the bottom. The place was filthy. There was paint on everything from the floors to the furniture. The kitchen drawers… See More
Useful    0
Thanks for voting!
Report

The Heights II Manager

08/06/2020

Hi Anonymous, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (512) 392-8345 at your earliest convenience and we will do our best to resolve this with you.

Uncleo Gonzo • Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/13/2019
So they informed us 4 days before we were moving our daughter in that they had overbooked and didn't have room for her or her three friends who were going to share an apartment. That's after we had already paid the first month rent and electricity.… See More
Useful    0
Thanks for voting!
Report

The Heights II Manager

08/06/2020

Uncleo Gonzo, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (512) 392-8345 so we may identify ways to improve your experience.

Mariah_K • Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2019
This is my first apartment, and I am not impressed in the slightest. The first issue with this place began the moment I moved in. Management kept refusing to let me move in early, even though my roommate was allowed early move in. This would be… See More
Useful    0
Thanks for voting!
Report
Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2019
This community is pretty good so far. Can't complain since im always gone. The parking here after 9 is terrible, the gym needs an update, and so do the baskeball courts. The bus stops are convenient here See More
Useful    0
Thanks for voting!
Report
Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2019
Ridiculous place to live. It is very dirty. I filed 4 maintenance request and never got any. The payment portal kept messing up so I had to pay late fees when I had already set up recurring payments. They charge $20 to pay your rent online… See More
Useful    0
Thanks for voting!
Report
Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/21/2018
I hate it here. I realized there's a change in management, but as of now, there is no official personnel in charge so perhaps the place will get better if and when they decide to get their things in order. With that said, if you are… See More
+2
Useful    0
Thanks for voting!
Report
Mbanitt1 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2018
BEWARE I AM WARNING YOU NOW DO NOT MOVE HERE!!!! I lived here for 3 years!!! The first management was awesome but the current one is horrible (2018). New residents got allll new furniture while those who renewed didn't. When I moved in I had a… See More
Useful    0
Thanks for voting!
Report
Vincente_VV • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/25/2017
If you take anything away from this review, understand that The Heights II is a horribly run apartment complex with problems that far outweigh the cheap rent which probably attracted you here. Me and each of my roommates have both separately and collectively had our issues… See More
Useful    0
Thanks for voting!
Report
Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2017
This is a pretty garbage apartment complex, to be honest with you. The buildings are disgusting and falling a part, the staff does not care about you in the slightest, and there is absolute no effort on the part of management to communicate with their tenants.… See More
Useful    0
Thanks for voting!
Report
Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2017
Y'all please do yourself a favor and do not live here. The front office is ran by or former TxState students. The ONLY helpful person in the office is a certain extent. But she's the only one who actually acts like she cares a little for… See More
Useful    0
Thanks for voting!
Report
Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2017
I've lived here for three years and I've had a horrible experience my last year. The office staff lacks professionalism. Maintenance took months to fix problems in our unit. This complex is not quiet at all. It seems like there's loud music every weekend. Also: in… See More
Useful    0
Thanks for voting!
Report
Lemonsman77 • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2017
It's a safe place to smoke ya weed. I sleep in the room right by the hallway with a window right on the walkway. Having a dead-bolted door is mute since anyone can find a stick and break in my window. This is especially disconcerting with… See More
Useful    0
Thanks for voting!
Report
asanc132 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2017
This place has horrible management, the ladies at the front desk are very rude and refuse to let me talk to any manager. When i moved in i expected to be matched with Texas state students as they advertised it was a student community but instead… See More
Useful    0
Thanks for voting!
Report
Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2017
THE WORST They are NEVER clear with payments. They are AWFUL at maintenance. If you sign up for text alerts, you will NEVER get them. See More
Useful    0
Thanks for voting!
Report
Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2016
This complex does not address maintenance issues at all. See More
Useful    0
Thanks for voting!
Report
Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/16/2015
I've had my own fair share of issues with this complex and I regret resigning simply because it's one of the few places in town that I can afford and I didn't want to mess with the hassles of moving. My apartment flooded (Blanco River flooding)… See More
Useful    0
Thanks for voting!
Report
GuyHbby • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2015
Their lack of professionalism was expected. Their lack of Compassion was a surprise. Multiple units have been flooded in this community and staff was not on property for 2 days and when there have been totally unwilling to be sympathetic in any manner. Maintenance people are… See More
Useful    0
Thanks for voting!
Report
Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2015
DO NOT LIVE HERE!!! It takes one to two months to get any maintenance request done if they come and do it at all. They are always losing mail or the mail boxes are broken. The staff is rude and never wants to help you. The… See More
Useful    0
Thanks for voting!
Report
Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/14/2015
DO NOT SIGN A LEASE HERE WITHOUT GETTING AN ATTORNEY TO READ THE LEASE FIRST! They have never gotten back to me through my MANY emails I have sent them and when I came in person, the annoying desk girls seemed to know NOTHING of any… See More
Useful    0
Thanks for voting!
Report
Brencrazed • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2015
Current resident, office is extremely disorganized, this place has been a hellhole for years now. Dumpster fires occur here. Dog poop is everywhere. Multiple people reporting fleas (including myself). Bathrooms and kitchens are awful, my refrigerator had a leak in it and when I moved in… See More
Useful    0
Thanks for voting!
Report
Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/20/2014
I would NEVER recommend these apartments to anyone! If you're thinking about living here, I'll make your simple decision for you. Don't! The staff is terrible, they say all these nice things, but never give you what you want. The maintance is the worst part. When… See More
Useful    0
Thanks for voting!
Report
miller122493 • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2014
The absolute worst apartment place I have lived at! The staff is very very very RUDE. They tell you one thing, then turn right around and tell another. Beware and please don't move here! When I took a tour of the place (before signing) I was… See More
Useful    0
Thanks for voting!
Report
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Carport

General

  • 24-Hour Emergency Maintenance
  • 24-Hour Fitness Center
  • Air Conditioner
  • Alarm
  • Basketball Court
  • Business Center
  • Cable & Satellite
  • DishWasher
  • Free Internet Access
  • Furnished
  • Game Room
  • Night Patrol
  • On-Site Maintenance
  • On-site Bus Stop
  • Pets Allowed
  • Private Balcony
  • Tanning Beds
  • Three Resort Style Swimming Pools
  • Volleyball Court

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    554

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    816

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom

3 Bedrooms, 3 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,089

  • Available
    Avail.

    N/A

  • Model

    3 Bedroom

4 Bedrooms, 4 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,364

  • Available
    Avail.

    N/A

  • Model

    4 Bedroom

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

B+
Greystar
VIEW 2449 COMMUNITIES

University Heights II

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Frequently Asked

What are noise levels like at The Heights II?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Heights II?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is The Heights II?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 8 days to their community reviews in the past year.

What is the pet policy at The Heights II?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 3 Baths and 4 Beds, 4 Baths


The Heights II Gallery

Floor Plans

Similar Properties

Image of Aspire San Marcos in San Marcos, TX

Aspire San Marcos

San Marcos, TX

Image of Clarewood Apartments in San Marcos, TX

Clarewood Apartments

San Marcos, TX

Image of Arba in San Marcos, TX

Arba

San Marcos, TX

Image of The Timbers in San Marcos, TX

The Timbers

San Marcos, TX

The Heights II is a 554 - 1,364 sqft apartment in San Marcos in zip code 78666. This community has a 1 - 4 bedroom, 1 - 4 bathroom. Nearby cities include Martindale, Kyle, Lockhart, New Braunfels, and Canyon Lake. 78655, 78640, 78676, 78644, and 78130 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The Heights II

Provided by Property Management

Management Photos (4)

  • (Manager photo uploaded on 01/05/2017) Image of The Heights II in San Marcos, TX
  • (Manager photo uploaded on 01/05/2017) Image of The Heights II in San Marcos, TX
  • (Manager photo uploaded on 01/05/2017) Image of The Heights II in San Marcos, TX
  • (Manager photo uploaded on 01/05/2017) Image of The Heights II in San Marcos, TX

Provided by Other Residents

Resident Photos (8)

  • (Resident photo uploaded on 02/01/2013) Image of The Heights II in San Marcos, TX
  • (Resident photo uploaded on 02/01/2013) Image of The Heights II in San Marcos, TX
  • (Resident photo uploaded on 02/01/2013) Image of The Heights II in San Marcos, TX
  • (Resident photo uploaded on 11/21/2018) Image of The Heights II in San Marcos, TX
  • (Resident photo uploaded on 11/21/2018) Image of The Heights II in San Marcos, TX
  • (Resident photo uploaded on 11/21/2018) Image of The Heights II in San Marcos, TX
  • (Resident photo uploaded on 11/21/2018) Image of The Heights II in San Marcos, TX
  • (Resident photo uploaded on 11/21/2018) Image of The Heights II in San Marcos, TX
  Back To Top
Contact Property