#8,862 #11 #1,522

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The Social SMTX

121 Craddock Avenue, San Marcos, TX 78666
(106 Reviews)
$759 - $1,219/mo
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Floor Plans & Pricing

1 Bedroom

Bobcat Renovated Unfurnished

1 Bed, 1 Bath | 500 sq. ft.

$1,199

1 Available Unit

See Floor Plan Details

Bobcat Renovated Furnished

1 Bed, 1 Bath | 500 sq. ft.

$1,219

1 Available Unit

See Floor Plan Details

4 Bedrooms

Southwest Renovated Unfurnished

4 Beds, 4 Baths | 1,200 sq. ft.

$759

1 Available Unit

See Floor Plan Details

Southwest Renovated Furnished

4 Beds, 4 Baths | 1,200 sq. ft.

$779

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

C

Review Ratings

Noise

3.4

Grounds

2.2

Safety

1.8

Office Staff

2.0

Maintenance

1.2

Neighborhood

3.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

5

Manager’s Review Engagement

A-

Percentage of reviews responded to

80.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.6 days

View Community Timeline
View Community Timeline

The Social SMTX Reviews

(106)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2024

3/14/2024

Report The Social SMTX Violations to

The Social SMTX violations from management, administrative staff, and maintenance will be reported to the Texas Apartment Association and U. S. Congress with empirical evidence. The inhumane and non-compliance on part of this management company will be dealt with in accordance with the law and… See More >
    Review Author Icon

    Resident 1226773

    Verified Resident 2012 - 2024

    2/15/2024

    Maintenance is very slow to respond, and when they do they do not fix the problems. I have pointed out problems with the weather stripping on both exterior doors. He looked at them, did nothing and marked it as fixed. I showed pictures to the… See More >
      Manager

      2/22/2024

      The Social SMTX
      We certainly aim to provide the utmost care for our residents, and we are sorry that you feel otherwise. It is unfortunate to learn about your experience working with our maintenance team, and we hope to remedy your repairs promptly. We invite you to contact us at thesocialsmtx@trinity-pm.com so we may discuss this matter and your package concerns further. We hope to hear from you soon.
      Review Author Icon

      Resident 1225810

      Verified Resident 2023 - 2024

      2/12/2024

      Management is friendly and professional yet requested maintenance fails to be completed no matter how many times it is requested through the portal as suggested. Also I recommend taking photos of the model apartment / the one you are shown before signing on. Unlike the… See More >
        Manager

        2/15/2024

        The Social SMTX
        Thank you for praising our friendly and professional management team! That said, we deeply regret if your maintenance issues were not addressed in a timely manner. What you have described is not how we aim to serve our valued residents, and we assure you that we will be reviewing your feedback internally to identify potential areas of training and improvement. If you have any pending concerns we can address, please get in touch with us at thesocialsmtx@trinity-pm.com.
        Review Author Icon

        Resident 1225447

        Verified Resident 2021 - 2024

        2/10/2024

        Maintenance Request are never completed accurately nor consistent with follow up communication, more importantly residents should always be notified of TheSocial-staff entering into apartment during maintenance repairs.

          Manager

          2/14/2024

          The Social SMTX
          Your comfort in your home is essential, and it is unfortunate to know you have been displeased with our maintenance services and communications. We want you to feel at ease in your home, so we would love to connect on this matter and work toward a solution. At your convenience, we invite you to reach us at thesocialsmtx@trinity-pm.com. We hope to hear from you soon.
          Review Author Icon

          Resident 1224566

          Verified Resident 2023 - 2024

          2/8/2024

          Some good, some bad. The move in was horrible because my apartment was not move in ready AT ALL. So many things needed work. Now, it's better but the property could still use some work. I wish there were more resources to actually pick up… See More >
            Manager

            2/14/2024

            The Social SMTX
            Thank you for making us aware of your concerns with your move-in experience and our overall atmosphere. Our team members work diligently day and night to ensure that our residents have access to the best possible living environment, so rest assured that we plan to thoroughly reevaluate our performance in this area. At your earliest convenience, please email us at thesocialsmtx@trinity-pm.com for further assistance.
            Review Author Icon

            Resident 728766

            Verified Resident 2019

            12/17/2019

            The apartment spaces are nice, and my neighbors are great. Over all, the Social is a really awesome place to live. Having access to the dog park so close from my apartment is awesome. I would definitely recommend the social to others.

              Manager

              12/19/2019

              The Social SMTX
              We truly appreciate your exceptional feedback and recommendation of our community. We strive to provide a pleasant community with things like a friendly atmosphere, pet-friendly spaces, and fantastic homes! Thank you for choosing us as your community!
              Review Author Icon

              Resident 727751

              Verified Resident 2018 - 2019

              12/14/2019

              I have had every appliance break and need replacing, and I have no access to the parcel box. But it is quiet and a laid back complex. The gym and pool renovations were great. And being on the bus line is too.

                Manager

                12/17/2019

                The Social SMTX
                Thank you for highlighting our community's recent enhancements and convenient location! We're sorry to hear that you've had concerns about your appliances and we're eager to assist you with any outstanding maintenance requests and your parcel box. Please connect with us at thesocialsmtx@trinity-pm.com at your convenience so we may ensure your satisfaction. We look forward to addressing your concerns.
                Review Author Icon

                Resident 725285

                Verified Resident 2019

                12/10/2019

                Great location nearby campus and a bus route. Pool is nice wish the hot tub was fixed. Everything is well kept outside and the dog park is always clean. The smart thermostat is nice and the acid wash concrete floors are nice as well.

                  Manager

                  12/13/2019

                  The Social SMTX
                  We love our location and are glad that you do too! Thank you for your thoughtful review. We'll be sure to let the team know about the hot tub. Please continue to enjoy it here!
                  Review Author Icon

                  Resident 723833

                  Verified Resident 2017 - 2019

                  12/6/2019

                  The community has been great. I moved in when it was managed by the previous owners and called The Metropolitan. Since then, it has changed to The Social, and I have not noticed a negative change in any way.

                    Manager

                    12/10/2019

                    The Social SMTX
                    It is wonderful to hear that you're pleased with our community. We appreciate your positive feedback and review.
                    Review Author Icon

                    Resident 723032

                    Verified Resident 2019 - 2020

                    1/14/2020

                    This community is so wonderful, I really enjoy how friendly and professional they are. My questions are always answered in regards to any problem or concerns I might have. I feel very safe knowing I have alot of of resources such as: lighting, emergency numbers,… See More >
                      Manager

                      12/6/2019

                      The Social SMTX
                      Thank you for leaving such an overwhelmingly positive review. We are genuinely grateful to have a loyal resident like you in our community, and we are so delighted to hear that you are getting the most out of our amenities and social events. We will make sure to share your kind words about our quality of service with the rest of the team.
                      Review Author Icon

                      Resident 714336

                      Verified Resident 2019

                      11/5/2019

                      Everything was fine until Trinity took over. Work orders use to get done quickly, the property was clean, and I didnt feel like the apartment management was trying to replace me asap. Contractor leave crap all over, maintenance take forever if they get to you,… See More >
                        Manager

                        11/14/2019

                        The Social SMTX
                        While we're certainly disappointed by your feedback, we appreciate you informing us of your concerns with our management team. We want to make sure that our residents enjoy the best possible service and facilities and we will use your comments to do just that. At your earliest convenience, please email our Cares Team at feedback@trinity-pm.com. Thank you.
                        Review Author Icon

                        Resident 713990

                        Verified Resident 2018 - 2019

                        11/4/2019

                        It's a nice community on the bus route to school. The new management is great and take care of things promptly. There are nice amenities here like hot tub/pool, fitness room, and printing in the front office is free!

                          Manager

                          11/7/2019

                          The Social SMTX
                          It is lovely knowing that all of the amenities we offer our residents are enjoyed by our residents. Thank you for your thoughtful review.
                          Review Author Icon

                          anonymous

                          Resident 2019

                          10/23/2019

                          Awesome location and very chill, good staff and cool social events. Great spot for being so close to campus and surrounded by woods/neighborhood. A lot of nice little amenities as well, the dog park is spacious and used a lot.

                            Manager

                            10/29/2019

                            The Social SMTX
                            Thank you so much for sharing your lovely words of encouragement! We strive to provide a student space for your social life, meaning that our community offers everything you need to study hard and play even harder. Please don't hesitate to let us know if we may be of any further assistance; otherwise, enjoy!
                            Review Author Icon

                            Resident 709281

                            Verified Resident 2019

                            10/22/2019

                            Pretty terrible. Maintenance didn't know what they were doing. My ac was busted for first two weeks moving in living in 90degrees. Was told there's nothing they can do but turns out the guy didn't know what he was talking about to begin with .

                              Manager

                              10/26/2019

                              The Social SMTX
                              We're saddened to see your review. Our team is committed to delivering superior service and we're sorry if you have been disappointed. Please allow us to look into your concerns further so we may work toward improving your experience. We encourage you to stop by our office or email thesocialsmtx@trinity-pm.com. Thank you.
                              Review Author Icon

                              Resident 707442

                              Verified Resident 2019

                              10/16/2019

                              Very nice apartment complex. Management takes care of any issues we have and addresses them quickly. This is my first year living here and I have already decided to re-lease with this complex. Love this place.

                                Manager

                                10/21/2019

                                The Social SMTX
                                We couldn't be happier to know you'll be renewing your lease with us! It's always a joy to know when our residents are proud to call our community home. Thank you for the positive feedback and review.
                                Review Author Icon

                                Resident 693508

                                Verified Resident 2019

                                9/11/2019

                                I moved into this complex when it was under new management and immediately feel in love with the community of dog owners. Having had bad experiences with other complexes it was wonderful to deal with management and maintenance that get things done in a… See More >
                                  Manager

                                  9/30/2019

                                  The Social SMTX
                                  We love the value that our amenities provide our residents and our furry friends. We strive to provide our residents with top-tier service and are glad you have experienced that. Thank you for writing!
                                  Review Author Icon

                                  Resident 692250

                                  Verified Resident 2018 - 2019

                                  9/9/2019

                                  This has been an overall very positive experience. Ever since the social took over the apartments, previously alright, have gotten much better. I like all of the events that they have at the main offices, the management is super friendly and inviting.

                                    Manager

                                    9/27/2019

                                    The Social SMTX
                                    We are very glad to learn that you have been enjoying yourself in your home! We have worked hard to enhance the quality and value of our community since the management change, and it's extremely validating to know that our efforts have been paying off. If you ever have any suggestions for improvements, please let us know!
                                    Review Author Icon

                                    Resident 691973

                                    Verified Resident 2018 - 2019

                                    9/8/2019

                                    Under new Management. The Social is west of Texas State University in a nice, quiet area. Deer are frequently seen nearby. The property has a beautiful, new look and has upgraded the pool, exercise room, and outdoor facilities with new equipment. … See More >
                                      Manager

                                      9/30/2019

                                      The Social SMTX
                                      Thank you for validating our efforts to maintain an exceptional living environment for our residents. From our serene atmosphere to our gorgeous exteriors and luxurious amenities, we aim to offer everything you need to live the life you've always wanted. That said, we recognize that an occasional lapse in service is unavoidable, and we will make sure to address the litter and pet waste problem in a timely manner. We appreciate you bringing this to our attention.
                                      Review Author Icon

                                      Resident 691917

                                      Verified Resident 2018 - 2019

                                      9/8/2019

                                      We've had a pretty good experience at this complex. We like that it's quiet, and we appreciate how respectful the management is and how quick the maintenance guys are. We love our apartment and we plan to stay for at least another year

                                        Manager

                                        9/30/2019

                                        The Social SMTX
                                        We are so glad to hear that we have been meeting or exceeding all of your expectations! Knowing that you have been enjoying a five-star experience makes us extremely happy and motivates us to work even harder to ensure resident satisfaction and comfort. It will be an honor and a privilege to serve you for another lease term.
                                        Review Author Icon

                                        Resident 691916

                                        Verified Resident 2019

                                        9/8/2019

                                        Everyone here is exceptionally friendly. I can see the improvements that management has been making and it has added a lot to the value of the community: Mackenzie, who works in the office, is always very helpful and nice.

                                          Manager

                                          9/30/2019

                                          The Social SMTX
                                          Thank you so much for taking the time to share your appreciation for our recent improvements! Our management team is committed to providing exceptional service and amenities and it's always wonderful to know our efforts are paying off. You can definitely rest easy knowing that Mackenzie and the rest of our professionals will always be here to fulfill your every need.
                                          Review Author Icon

                                          Resident 691894

                                          Verified Resident 2019

                                          9/8/2019

                                          Management is nice The rent price is good for the area Other renters are friendly and hangout together in community areas However, the trash is out of control all over the property and adding a printing/study area for students would be appreciated

                                            Manager

                                            10/2/2019

                                            The Social SMTX
                                            Thank you for offering both your praise and suggestions for improvement. We're always looking for new ways to enhance our community's quality and value, so please feel free to email us directly at thesocialsmtx@trinity-pm.com to receive further assistance with your concerns about littering and idea for a studying area. We're here for you!
                                            Review Author Icon

                                            Resident 691528

                                            Verified Resident 2018 - 2019

                                            9/7/2019

                                            these apartments are so cute from the outside and as well as inside, they have been significantly upgraded to look better also. the only problems i would say i have is submitting work orders and my issues not being completed ever or properly

                                              Manager

                                              9/26/2019

                                              The Social SMTX
                                              It is so lovely to know that you find your apartment home pleasing to the eye! We are sorry to hear that our maintenance response time is not as speedy as you would like. We are certainly working to improve in that area. Please reach out to us at thesocialsmtx@trinity-pm.com so that we may ensure your maintenance concerns are resolved. Thank you!
                                              Review Author Icon

                                              Resident 691181

                                              Verified Resident 2019

                                              9/6/2019

                                              The biggest upside to this apartment is the flooring, I like that it is cement so you don't have to worry about it smelling and it is also very easy to clean. The management is very responsive and nice!

                                                Manager

                                                9/21/2019

                                                The Social SMTX
                                                It is great to know that you appreciate our flooring and responsive service. Thank you for your positive review.
                                                Review Author Icon

                                                Resident 691146

                                                Verified Resident 2019

                                                9/25/2019

                                                Great apartment complex, best iv lived in so far, staff is very helpful, maintenance is very prompt and professional and they often host events with free food. The pool is nearly always clean and there is a hot tub and the gym is small but… See More >
                                                  Manager

                                                  9/21/2019

                                                  The Social SMTX
                                                  We appreciate you letting us know how much you enjoy living in our peaceful and comfortable community. To help us address your unresolved maintenance request, please stop by the office or email us at thesocialsmtx@trinity-pm.com so we may assist you. Thank you.
                                                  Review Author Icon

                                                  Resident 691098

                                                  Verified Resident 2018 - 2019

                                                  9/6/2019

                                                  It's ok. Your transition team from the old management was a dumpster fire. I haven't had my utility rate dropped since my roommate left. I can get a better apartment in Austin for the same price. But the party last year in the back apartments… See More >
                                                    Manager

                                                    9/26/2019

                                                    The Social SMTX
                                                    Thank you for your review. We are glad you have enjoyed some of our resident events. We welcome any feedback on how we may improve your experience. Please stop by our office or email us at thesocialsmtx@trinity-pm.com so we may assist you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Street Parking Available
                                                    Pets
                                                    • Assisted Animal Allowed
                                                      Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Cable and Internet Included
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Credit Card Payments Accepted
                                                    • Crushed Granite Walkways
                                                    • Disability Access
                                                    • DishWasher
                                                    • Disposal
                                                    • Electronic Payments Accepted
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Furnished
                                                    • Gated Access
                                                    • Heat
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • On CARTS Route
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Patio with Fire Pit
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Pool
                                                    • Private Balcony
                                                    • Private Patio
                                                    • Public Transportation
                                                    • Range
                                                    • Recycling Program
                                                    • Refrigerator
                                                    • Wheelchair Access Available
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                                                    Leasing

                                                    The Social SMTX is a student living community only minutes away from Texas State University. Conveniently located near various local dining and shopping destinations, our 1 and 4-bedroom, fully furnished apartment homes offer premium amenities and community features. With state-of-the-art roommate matching services and individual leases for private rooms, you'll be enjoying student living at its finest. Soak in the sun with our resort-style pool and hot tub, get your sweat on in our 24-hour fitness center, or stretch out in your home with spacious floor plans and high-speed internet. Whether you're going to school or just looking to experience the eclectic San Marcos social scene, The Social SMTX is for you. Call today to schedule your personalized tour and see why residents love calling our community home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Trinity Property Consultants

                                                    B+
                                                    B+
                                                    Communities
                                                    162

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    How is The Social SMTX Rated?
                                                    Based on 106 number of votes by renters, The Social SMTX is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Social SMTX?
                                                    The Social SMTX is rated 2.2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Social SMTX is rated 1.2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at The Social SMTX?
                                                    The Social SMTX is rated 3.4/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is The Social SMTX?
                                                    The Social SMTX is rated 1.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    The Social SMTX is rated 3.6/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at The Social SMTX?
                                                    The Social SMTX is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 80% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.6 days to their community reviews in the past year.
                                                    Who manages The Social SMTX?
                                                    Trinity Property Consultants
                                                    What is the pet policy at The Social SMTX?
                                                    Assisted Animal Allowed
                                                    Pet Limit: 999
                                                    Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    4 Beds, 4 Baths

                                                    Check Availability

                                                    The Social SMTX

                                                    • Lease Terms *
                                                    • Annual (08/17/2024 - 07/31/2025) Private Bedroom
                                                    • Annual (08/17/2024 - 07/31/2025) Private Bedroom
                                                    • Annual (08/17/2024 - 07/31/2025) Private Bedroom
                                                    • Annual (08/17/2024 - 07/31/2025) Private Bedroom
                                                    Beds

                                                    0

                                                    Baths

                                                    0

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                                                    The Social SMTX is a 500 - 1,200 sq. ft. apartment in San Marcos in zip code 78666. This community has a 1 - 4 Beds, 1 - 4 Baths, and is for rent for $759 - $1,219. Nearby cities include Martindale, Kyle, Wimberly, Creedmoor, and Lockhart.

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