Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Treehouse
800 N L B J Dr
San Marcos, TX 78666
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Hello and thank you for your review. We're disappointed to read about your experiences and we'd appreciate the chance to make things right. Whenever you have a chance, please email our manager directly at [email protected] so that we can set up a time to discuss your feedback. We look forward to hearing from you and providing you with a better experience moving forward.
Please accept our apologies for any miscommunication. It is never our intention to inconvenience our residents but we understand your frustration. We'd like to help so please contact our manager at [email protected] We hope to connect with you soon and we look forward to resolving any issues to your satisfaction.
Thank you for taking the time to share your review here! It's our pleasure to be able to provide friendly and professional service, so we're happy to see our efforts have been recognized. We couldn't agree with you more about how connected our community is to our surroundings, and we look forward to having you with us for many years to come!
Dear Resident, thank you for your review. We work hard to upkeep our community so we're very disappointed by your impression. Please know that we take your feedback seriously and would love the opportunity to speak with you about your concerns and answer any questions you may have. When you have a moment, stop by our office to discuss.
Thank you for your positive review! Our team strives to provide optimal service for our residents, so it is humbling to read that you've experienced our efforts firsthand. We appreciate your remarks and look forward to continuing to provide a wonderful living experience for years to come!
Dear Resident, we understand your frustration and want to assure you that we're here to help. Please visit our office so that we can go over your concerns and set up a time to fix your AC.
Dear Resident, We are concerned about your review. Would you please take a moment to stop by our office? We want to ensure that you are comfortable at our community.
Hi Daniel, thank you for taking the time to share your experience. Your comfort is our priority so we're glad that our team has always been able to make you feel right at home. We're disappointed, however, to read that you've experienced the inconveniences during your stay. We understand your concern and we want to assure you that we're doing our best to resolve these issues. We invite you to visit our office to speak in more detail.
N/A
550
N/A
One Bedroom
N/A
770
N/A
Two Bedroom A
N/A
825
N/A
Two Bedroom B
N/A
925
N/A
Two Bedroom C
If you want to live as close as you can to campus this is the place for you! Residents and students have the option to choose one of our upgraded one and two bed apartments with beautiful wood style flooring. In addition, receive exclusive access to our resort style pool with BBQ grill. Schedule your appointment or drop by and visit us today for your personal tour and see why we say you'll want to make Treehouse your new home!
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Treehouse
800 N L B J Dr
San Marcos, TX 78666