StoneCrest Apartment Homes

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StoneCrest Apartment Homes

501 FM 3009, Schertz, TX 78154
(65 Reviews)
$979 - $3,723/mo
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Move-In Specials

Now Offering $500 First Month's Rent Move In By 05/31/23! Call our office to schedule your tour today!

Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 735 sq. ft.

$1,034 - $2,521

6 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 597 sq. ft.

$979 - $2,128

5 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 960 sq. ft.

$1,379 - $3,270

10 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,150 sq. ft.

$1,667 - $3,723

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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StoneCrest Apartment Homes Reviews

(65)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2020 - 2021

2/27/2021

Do not do it! This is place is hell!!!!!! The Manager, Samantha, does not know what she’s doing and she’s terrible when she talks to you! She tries to play the victim! I also wanted to add how bad they treated the residents during this… See More >
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    Jt3311

    Resident 2020 - 2021

    2/23/2021

    Over a week with no water due to winter storm. Help was offered from multiple agencies and local government, but denied and declined by management. They do not care at all. We just kept being told they are working on it, but no work is… See More >
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      anonymous

      Resident 2019 - 2020

      1/17/2020

      From the day I moved in one year ago I have had mold issues including having it grow on my entire wardrobe and shoes in my closet back in September. I have spent numerous holidays and 3 day weekends dealing with this issue instead of… See More >
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        anonymous

        prospectiveVisited 2019

        1/3/2020

        I went to view the property and check prices for my upcoming move. The leasing agent (Mary Jane: Not kidding) REEKED of POT, to the point that to had to cut the visit short and basically just get out of there. She was obviously high,… See More >
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          Haynes1028

          Resident 2018 - 2019

          9/30/2019

          UPDATE!!!! 9/30/3019 STILL NOTHING FROM CORPORATE AND WHILE TURNING IN MY KEYS THE CHICK IN THE FRONT OFFICE CUT ME OFF IN MID SENTENCE AND WALKED AWAY WHILE I WAS ASKING HER TO GIVE ME A TOTAL OF END CHARGES.... COME TO FIND OUT SHE… See More >
            Manager

            1/6/2020

            StoneCrest Apartment Homes
            We are sorry to hear about your experience. Feel free to email us at contactus@rimcompany.com so we can better assess the situation and take appropriate action. Thank you for your inquiry and we apologize for any inconvenience.
            Review Author Icon

            anonymous

            prospectiveVisited 2019

            8/15/2019

            I do not recommend that anyone lease with RIM. They are the Investment owners of Stonecrest. Icwas orginally approved to move in .with letter offer etc. I came in two days b4 my scheduled move im date and put down 800 which was axportion of… See More >
              Manager

              1/6/2020

              StoneCrest Apartment Homes
              Hi Darius, Thank you for expressing your feedback and we are sorry to hear about your experience. We understand how frustrated you must feel, and we would like to reassure you that your deposit has been mailed. Should you have any questions feel free to contact the property office at 210.658.3003.
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              Andrew_W346

              Resident 2019

              5/10/2019

              Great place to live! Perfect for families. Safe and convenient location. Apartment managers are easy to work with and very professional. Great amenities (gym, dog park. clubhouse etc.) Couldn't be any better unless it was free.… See More >
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                kaylajohnson14

                Resident 2018 - 2019

                5/2/2019

                I have lived at different apartments from Schertz to San Marcos and Stonecrest has been one of the best! It's a super quiet community, and convenient to almost everything! The office and maintenance staff have been wonderful!… See More >
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                  Tshee2

                  Resident 2019

                  4/23/2019

                  While there has been quite a few transitions the office staff has been available and understanding. The communication is delivered in various ways in regards to reminders, upcoming events and encouraging community engagement. The area is quite and the grounds are maintained, any request have… See More >
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                    anonymous

                    Resident 2018

                    7/28/2018

                    First I would like to say that the maintaince staff is great. They are always moving and working their best to fix all situations in a timely manner. The office staff needs more renovations then what they are trying to do to the complex. For… See More >
                      Manager

                      8/1/2018

                      StoneCrest Apartment Homes
                      Hello, Thank you for your feedback. We are sorry to hear about your experience and we understand that these issues can be frustrating. For any issues with our management team, feel free to let us know by emailing us at contactus@rimcompany.com. We will note your concerns and address them appropriately. We hope you understand that the entrance gate were temporarily open due to repairs. The repairs however were more extensive in scope which required more time to complete. But, I assure you that our residents comfort and safety are our utmost concern. As for the Fitness Center, it is scheduled to open this week! We thank you for patiently waiting and we hope you enjoy the newly installed fit supply and Peloton bike. I highly suggest you to visit Playscape which is located 3 minutes away from StoneCrest for a fun afternoon with your kids. Thank you for your patience and your valued residency.
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                      Knoxpr

                      Resident 2018 - 2019

                      4/23/2019

                      The first thing that makes any organization stand out is of course the people. The staff here is amazing. Very friendly, professional, and they maintain a level of excellence thst is hard to find anywhere else. This is the first apartment we've ever stayed at… See More >
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                        Charlotte_M309

                        Resident 2018

                        7/25/2018

                        Having never had to rent an apartment on my own, I quickly learned renting an apartment is time consuming and can be stressful. I visited many local apartment communities and talked to staff/management and many walk throughs. I was getting frustrated but then I found… See More >
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                          David_M110

                          Resident 2018

                          7/13/2018

                          We recently relocated from NY and chose StoneCrest apartments based on a family recommendation and a pre-move visit. It's been about 8 months now and our family of three (plus French Bulldog) has been very pleased with how that choice worked out. StoreCrest offers very… See More >
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                            Crystal_R334

                            Resident 2013 - 2018

                            7/6/2018

                            I have lived here for about 5 years. It is a beautiful quiet apartment complex with great amenities! They have a beautiful pool where you can enjoy the outdoors and BBQ. They also have a 24 hour fitness center, which is very convenient for anyones… See More >
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                              Claudette Thurmond

                              Resident 2018

                              7/6/2018

                              I move here in May 2018 and absolutely love Ivan and Jacqui. There is another lady there too that is great but can't remember her name. I'm sorry. The maintenance team from Mike, Ernesto and Josie are quick to respond to maintenance requests! People seem… See More >
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                                Mateo_B

                                Resident 2018

                                6/11/2018

                                This staff never answers phone calls, on multiple occasions we have called from 3 different phones for 10 minutes straight and no answer, they are strict on what you have on your patio and balcony, never keep all the gates to the pool unchained, I've… See More >
                                  Manager

                                  8/1/2018

                                  StoneCrest Apartment Homes
                                  Hello Mateo, Thank you for your feedback. We would like to apologize for your experience and we truly thank you for your patience. We hope you can understand that special orders take some time to process and aren't readily available for us to assist with. We did however make recent improvements to our work order process which will allow us to better assist you in the future. If you haven't already, we encourage you to become familiar with our web-based Resident Services. Resident Services allows you to submit and track maintenance requests online. You will also be notified of any emergency repairs that might need to take place to improve your living experience. We would also like to sincerely apologize for your missed phone call. In the case of an emergency, feel free to leave a message with our emergency call center. All messages are forwarded to our property team. We thank you for your patience and your valued residency.
                                  Review Author Icon

                                  anonymous

                                  Resident 2018

                                  5/5/2018

                                  I've been living here for over a year and thank god my 15 month lease is almost up. If I wasn't in a hurry to find a place, I would have picked a different apartment. This used to be Waterford ridge until a couple months… See More >
                                    Manager

                                    7/30/2018

                                    StoneCrest Apartment Homes
                                    Thank you for your feedback. We understand how frustrated you must be but we hope you understand that once a notice is submitted: 30 days are provided to vacate the unit and the unit will be available in the market for pre-lease. We are unable to accommodate you with the same unit for an extra 3 months however, we can definitely accommodate you with some possible options. Feel free to stop by our leasing office to speak to our community manager directly. Ivan will be more than happy to assist you at 210.658.3003.
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                                    anonymous

                                    Resident 2018

                                    3/15/2018

                                    EVERYONE for your SAFETY stay away from this place. The new management for stonecrest SUCKS. They messed up my bill and they said it was a computer glitch and insisted that I paid it. Don't rent here, it's a nightmare. I liked Waterford ridge way… See More >
                                      Manager

                                      4/5/2018

                                      StoneCrest Apartment Homes
                                      Hello, Thank you for your feedback. We understand how frustrating it must be to have a billing issue. If there is a misapplication in a charge, we would be more than happy to credit your ledger. We encourage you to contact our leasing office at 210.658.3003 for immediate assistance. Thank you for your patience and your valued residency.
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                                      Emmanuel_C359

                                      Resident 2015 - 2018

                                      1/2/2018

                                      When it was Waterford Ridge apartments, it was a nice place. Now that it became Stonecrest, please, for your mental and physical health and safety STAY AWAY from this place. There is a new manager, Sharmeon. She must have taken all the classes of Customer… See More >
                                        Manager

                                        2/8/2018

                                        StoneCrest Apartment Homes
                                        Hi Emmanuel, Thank you for your feedback, and we are sorry to hear about your difficult experience. Sharmeon is working diligently to address your concerns in a timely manner. We understand that conflicts can arise between neighbors so as precautionary measure we will be more than happy to transfer you to a different unit. Should you have further questions, feel free to reach out to our leasing office at 210.658.3003. We appreciate your residency and we thank you for your patience.
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                                        Lea_W

                                        Resident 2016 - 2018

                                        7/31/2018

                                        I moved into this complex when it was Waterford Ridge and loved it. My opinion of this place have since soured after new management took over in Oct of 2017. There was promises of bigger and better things to come. So far it has been… See More >
                                          Manager

                                          5/29/2018

                                          StoneCrest Apartment Homes
                                          Hi Lea, Thank you for expressing your feedback. We understand that these issues can be frustrating and disruptive to your daily routine. We sincerely apologize for your experience and as you might know, we were facing some challenges with our vendor. Every apartment community has their own designated towing company they are contracted under. In this case, there was a misunderstanding with Bexar Towing. To alleviate your burden, we have prorated your carport fee for this month. Should you have further questions, feel free to reach out to our leasing office at 210.658.3003. We appreciate your residency and we thank you for your patience.
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                                          Resident 393971

                                          Verified Resident 2017

                                          9/10/2017

                                          Great staff and location! Friends from other apparents have also commented that they wish they had seen Waterford before signing their lease. The staff has been really helpful and is quick to respond to request.

                                            Manager

                                            9/19/2017

                                            StoneCrest Apartment Homes
                                            We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency.
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                                            anonymous

                                            Resident 2017

                                            8/20/2017

                                            Amazing thus far, clean and well kept complex. Attentive, knowledgeable, and friendly staff.

                                              Review Author Icon

                                              Shelby Gibson

                                              prospectiveVisited 2017

                                              8/8/2017

                                              We have not moved down to our new apartment in Texas yet but we are beyond excited! The customer service has been phenomenal and we had some friends of ours check it out for us. Their first words were, "You just need to live here!!!"… See More >
                                                Manager

                                                8/21/2017

                                                StoneCrest Apartment Homes
                                                Amazing thus far, clean and well
                                                Review Author Icon

                                                Resident 372422

                                                Verified Resident 2016 - 2017

                                                7/20/2017

                                                If you can find another apartment pass on Waterford ridge. Overpriced for the value, and office staff is extremely rude. I wouldn't go to the office but my packages go there when I am not … See More >
                                                  Manager

                                                  7/21/2017

                                                  StoneCrest Apartment Homes
                                                  Dear Resident, we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The courier who delivers the packages is actually the one that should be informing you. If they are not, please let us know who it is and we will reach out to them on your behalf. We appreciate your feedback as we are always trying to improve. Thank you, Cecili Cameron Property Manager
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                                                  Resident 368058

                                                  Verified Resident 2017

                                                  7/11/2017

                                                  Waterford Ridge is a great complex in an ideal location. The grounds are nice, and the value for your money is perfect. I haven't looked back after making the decision to make Waterford Ridge my home...

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Cabana with Picnic Area and Grill
                                                    • Clubhouse
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Community
                                                    • Granite Countertops
                                                    • Hardwood Style Flooring
                                                    • Luxor Package Lockers
                                                    • Pet Yards Available
                                                    • Renovated and Upgraded Interiors
                                                    • Resort Style Pool
                                                    • Se Habla Espanol
                                                    • Stainless Steel Appliances
                                                    • Valet Trash Service
                                                    • Walk In Closets
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                                                    Leasing

                                                    Located in Schertz on FM 3009 near FM 78 The Palmera on 3009 Apartments offers one, two, and three bedroom apartments. The Palmera on 3009 s four floor plan layouts have the feeling of home with plenty of space for everything. The welcoming palm trees and lush landscape will make you feel right at home! Enjoy warm Texas afternoons at the pool or spend evenings taking your fur baby to the onsite dog park. On the inside, you ll find renovated and upgraded interiors, built in desks, and wood style flooring. Come home to The Palmera on 3009 from your nearby employers like NE Medical Area, Amazon, or Randolph Air Force Base. The apartments are near Shops at The Forum, Entertainment options and coveted SCUCISD schools and parks. The Palmera on 3009 s location is perfect for you! Come and visit us today, we d love to show you around our lovely property in a tranquil neighborhood.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Now Offering $500 First Month's Rent Move In By 05/31/23! Call our office to schedule your tour today!

                                                    Check Availability

                                                    StoneCrest Apartment Homes

                                                    March 2024

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                                                    StoneCrest Apartment Homes is a 597 - 1,150 sq. ft. apartment in Schertz in zip code 78154. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $979 - $3,723. Nearby cities include Universal City, Selma, Cibolo, Live Oak, and Garden Ridge.

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