Berkshire Exchange
#5,275 #14 #825

What is epIQ?

Berkshire Exchange

21603 Spring Plaza Drive, Spring, TX 77388
(73 Reviews)
$1,337 - $10,000/mo

Floor Plans & Pricing

1 Bedroom

A2 One Bedroom One Bath

1 Bed, 1 Bath | 794 sq. ft.

$1,466 - $9,811

4 Available Units

See Floor Plan Details

A5S One Bedroom with Study

1 Bed, 1 Bath | 989 sq. ft.

$1,655 - $10,000

4 Available Units

See Floor Plan Details

A1 One Bedroom One Bath

1 Bed, 1 Bath | 686 sq. ft.

$1,337 - $5,587

3 Available Units

See Floor Plan Details

A4 One Bedroom One Bath

1 Bed, 1 Bath | 891 sq. ft.

$1,492 - $9,166

2 Available Units

See Floor Plan Details

A5 One Bedroom One Bath

1 Bed, 1 Bath | 936 sq. ft.

$1,670 - $10,000

1 Available Unit

See Floor Plan Details

2 Bedrooms

B3 Two Bedroom Two Bath

2 Beds, 2 Baths | 1,334 sq. ft.

$1,882 - $8,107

5 Available Units

See Floor Plan Details

B1 Two Bedroom Two Bath

2 Beds, 2 Baths | 1,143 sq. ft.

$1,710 - $10,000

4 Available Units

See Floor Plan Details

B2 Two Bedroom Two Bath

2 Beds, 2 Baths | 1,265 sq. ft.

$1,885 - $10,000

4 Available Units

See Floor Plan Details

B4 Two Bedroom with Study

2 Beds, 2 Baths | 1,441 sq. ft.

$2,020 - $10,000

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.5

Safety

4.4

Office Staff

4.4

Maintenance

4.9

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

19

Manager’s Review Engagement

A-

Percentage of reviews responded to

84.21%

Manager’s Review Reply Time

D-

Average time to respond to reviews

69.79 days

View Community Timeline
View Community Timeline

Berkshire Exchange Reviews

(60)

4.1 rating

See Details

73 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1250508

Verified Resident 2020 - 2024

5/11/2024

I have been living in this community since 2020. I have no complaints. Although management has changed we now have to pay for amenities that we did not have to pay for. I am still satisfied with the overall community

    Manager

    5/13/2024

    Berkshire Exchange
    Thank you for your review and for being a long-time resident of our community! We're glad to hear that you have no complaints and are satisfied overall. We understand that changes in management and amenities can sometimes be challenging, and we appreciate your understanding. We look forward to many more years of having you as part of our community!
    Review Author Icon

    Resident 1248418

    Verified Resident 2023 - 2024

    5/2/2024

    overall great, upstairs ppl. noisy, closing doors make a lot of noise and shake the building. overall great, upstairs ppl. noisy, closing doors make a lot of noise and shake the building. overall great, upstairs ppl. noisy, closing doors make a lot of noise and… See More>
      Manager

      5/4/2024

      Berkshire Exchange
      We are glad you are generally happy with your experience as a resident. While some noise is to be expected with apartment living, please let us know if there is anything excessive that we can address for you. Thank you!
      Review Author Icon

      Resident 1238946

      Verified Resident 2023 - 2024

      3/28/2024

      It started off well. And then it started to feel like a worker from the leasing office is out to target my family. I'm not sure if it's racism or what but we are not thinking about renewing our lease.

        Manager

        4/3/2024

        Berkshire Exchange
        While we are glad to hear you have enjoyed your home, we are surprised and concerned if you have received anything less than friendly and professional service from any member of our team. We want to learn more about your experience so we can take corrective action. Please email us at exchange@berkshireresi.com so we can assist you.
        Review Author Icon

        Resident 1208989

        Verified Resident 2023

        12/16/2023

        I love it here. Great amenities. Grounds are kept clean. Great staffing. There a two pools on the grounds that are kept very clean even through the winter months. Maintenance comes to check the apartments for molding, water leaks, etc quarterly. Great community. Close to… See More>
          Manager

          12/17/2023

          Berkshire Exchange
          Wow! Your review truly means so much to us. Our team is proud to serve you and ensure the best in apartment living here at Berkshire Exchange. It's feedback like yours that reminds us why we do what we do, and we are always here for you! Thank you.
          Review Author Icon

          Resident 1204592

          Verified Resident 2023

          12/4/2023

          The complex is stunning. Everything feels very intentional on how it was designed, and decorated. The apartment itself is modern, yet inviting. On top of that, the staff is always really attentive, and helpful. It’s a great location, close enough to explore downtown, but also… See More>
            Manager

            12/4/2023

            Berkshire Exchange
            The Berkshire Exchange team is delighted by your review. Thank you for letting us know how much you enjoy our community. We're happy to have you as a resident and hope you continue to love it here!

            Updated Review

            Review Author Icon

            Resident 1049979

            Verified Resident 2022 - 2023

            12/2/2023

            Overpriced trash valet service not worth the forced opt in. Dumpsters often over flowing and smell. Loud music playing and the smell of marijuana in the building definitely does not give off the sense of luxury as advertised

              Manager

              12/12/2023

              Berkshire Exchange
              Thank you for taking the time to leave a review. We're so sorry to hear your experience was less than perfect. Please reach out to our Property Manager at exchange@berkshireresi.com so we can make it right. Thank you.
              Review Author Icon

              Resident 1188609

              Verified Resident 2022 - 2023

              10/10/2023

              I have been extremely satisfied with the front office staff, groundskeeping staff and our impeccable amenities. It’s a beautiful community in every way at Berkshire Exchange. I adore living here and it makes life much more enjoyable. There has been a lovely community of… See More>
                Manager

                11/23/2023

                Berkshire Exchange
                Wow! Your review truly means so much to us. Our team is proud to serve you and ensure the best in apartment living here at Berkshire Exchange. It's feedback like yours that reminds us why we do what we do, and we are always here for you! Thank you.

                Updated Review

                Review Author Icon

                Resident 1180210

                Verified Resident 2022 - 2023

                10/4/2023

                The staff seems very responsive to my needs. The only issue I have is smoking. The one thing that most attracted me to this community was the non smoking. There is someone who smokes pot regularly and I smell it all the… See More>
                  Manager

                  11/23/2023

                  Berkshire Exchange
                  Thank you for your great review! We appreciate you letting us know your favorite aspects of our community. We pride ourselves on providing a great living experience, so we’re glad that you’ve highlighted our efficient team. We are always looking for fun and exciting ways to bring together our community, and we're so delighted that you're enjoying them. If you ever have any questions about upcoming events, don't hesitate to let us know. We hope that your stay at Berkshire Exchange continues to be great!
                  Review Author Icon

                  Resident 1186585

                  Verified Resident 2021 - 2023

                  10/4/2023

                  Having lived here for 2 1/2 years, this is the best apartment complex I've stayed at. The management is friendly and sends out regular communications to keep residents in the loop, the amenities are nice, and the maintenance staff are fantastic. My only complaint would… See More>
                    Manager

                    11/23/2023

                    Berkshire Exchange
                    Thank you for your 4.5-star rating! We appreciate you taking the time to review our community as our residents' feedback is instrumental in improving our service. With that being said, we would like to resolve these concerns as soon as possible and implement solutions to the other issues highlighted in your review. We look forward to speaking with you and turning your experience around.
                    Review Author Icon

                    Resident 1184491

                    Verified Resident 2023

                    9/27/2023

                    My experience has been great so far! The staff is responsive, friendly, and helpful. The apartment has a great layout and the finishes are modern and good quality. My garage is only a few steps from my apartment door.

                      Manager

                      11/23/2023

                      Berkshire Exchange
                      Wow! Your review truly means so much to us. Our team is proud to serve you and ensure the best in apartment living here at Berkshire Exchange. It's feedback like yours that reminds us why we do what we do, and we are always here for you! Thank you.
                      Review Author Icon

                      Resident 1182441

                      Verified Resident 2023

                      9/20/2023

                      Berkshire Exchange is a great place to live.. management and staff have superior customer service!!!! Easy access to I-45 and close to The Woodlands for great shopping and dining. In addition, Berkshire Exchange is conveniently located near the best hot spots in Spring, Texas.

                        Manager

                        11/23/2023

                        Berkshire Exchange
                        Thank you for your dazzling 5-star review! Here at Berkshire Exchange, we always aim to provide our residents with superior customer service. We pride ourselves on providing a great living experience, so we’re glad that you’ve highlighted our location and efficient team. If there is any way we can be of assistance and keep up this level of service in the future, please do not hesitate to reach out and let us know!
                        Review Author Icon

                        Resident 1181298

                        Verified Resident 2020 - 2023

                        9/17/2023

                        I've done this already on Google. Berkshire Exchange management team is unprofessional. Maintenance is great but front office is trash and unprofessional. Instead of management apologizing when they are wrong and correcting the issue they become petty, unprofessional and vindictive which can leave to a… See More>

                          Updated Review

                          Review Author Icon

                          Resident 1046691

                          Verified Resident 2022 - 2023

                          9/12/2023

                          Comfortable, peaceful, safety, enjoyable, recommendable, relaxing, happy, I would recommend this apartment home living to anyone. Location good. Privacy good. Security good. Spacious. Everything you need within reach

                            Manager

                            11/22/2023

                            Berkshire Exchange
                            It makes our day to know that the last year you spent in our community has been so wonderful. We greatly appreciate your recommendation of Berkshire Exchange!
                            Review Author Icon

                            Resident 1170406

                            Verified Resident 2023

                            8/15/2023

                            Community and living space is nice and youthful. Lots of people in and out and night security and trash are life savers for safety and cleanliness of community. Enjoyable space, and people. Diligently follow up with maintenance and pest control and it’s a great place… See More>
                              Manager

                              8/21/2023

                              Berkshire Exchange
                              Thank you for the four-star recognition! We're proud to earn kind feedback like yours and we'll do our best to keep up the excellence here at Berkshire Exchange.
                              Review Author Icon

                              Resident 1158497

                              Verified Resident 2021 - 2023

                              7/11/2023

                              As always maintenance was outstanding, any time I have a need for maintenance they attend to my issues promptly and always did their best to fix whatever the issue is. I hope they keep their great customer service.

                                Review Author Icon

                                Resident 1156099

                                Verified Resident 2023

                                7/4/2023

                                Just moved into my apartment and everything was smooth as butter. Terrance made sure I was taken care of from the moment I first sent an email regarding my interest in the apartments. I also can’t leave out Erin…If Terrance didn’t answer, Erin was right… See More>
                                  Manager

                                  7/5/2023

                                  Berkshire Exchange
                                  Thank you for your review of Berkshire Exchange! We are pleased to read that you had an easy move-in process in our community, and we're so thrilled that we get to welcome you home. If you need anything, just reach out to us!
                                  Review Author Icon

                                  Resident 1156090

                                  Verified Resident 2022 - 2023

                                  7/4/2023

                                  living at this community has been pleasant and I would highly recommend anyone that wants a luxurious, clean experience to here. All the staff are always responsive. They will result in issue in a timely matter. overall a very pleasant experience. It feels like… See More>

                                    Updated Review

                                    Review Author Icon

                                    Resident 1132141

                                    Verified Resident 2023

                                    7/3/2023

                                    I don't have any complaints or issues being I am new to the resident. Therefore my experiences are limited but so far the staff has over exceeded expectations and are a joy. ....................................

                                      Manager

                                      7/5/2023

                                      Berkshire Exchange
                                      Thank you for your review! Our team is so happy to learn that our community is a wonderful home for you, and we hope you continue to enjoy your living experience here at Berkshire Exchange!
                                      Review Author Icon

                                      Resident 1151560

                                      Verified Resident 2022 - 2023

                                      6/19/2023

                                      We have lived here for about a year and an half now. Apartments are very clean and have great layouts! The complex itself is kept very clean. Dog park is a nice addition. Multiple security guards at night. Easy access to anything in Spring and… See More>
                                        Manager

                                        6/20/2023

                                        Berkshire Exchange
                                        We greatly appreciate your review and we are happy to hear that you love every aspect of Berkshire Exchange. We hope you continue to enjoy our lovely community!

                                        Updated Review

                                        Review Author Icon

                                        Resident 958594

                                        Verified Resident 2021 - 2023

                                        4/20/2023

                                        My Experience here at Berkshire has been very nice. It is very close to everything I need, the apartments and community is beautiful. One of the reason's why I choose Berkshire was because of it's location and the business center amenity. I… See More>
                                          Manager

                                          4/20/2023

                                          Berkshire Exchange
                                          Thank you for your review and for choosing Berkshire Exchange as your home! We agree, our convenient location is such a great asset, and we're thrilled that you're making the most of it. Please don't hesitate to reach out to our office if you ever need anything.
                                          Review Author Icon

                                          Resident 1131419

                                          Verified Resident 2023

                                          4/14/2023

                                          So far so good. I have been living here for a week and I’ve seen the community well maintained. I submitted a maintenance request at night and first thing in the morning I received a call they would be coming out.… See More>
                                            Manager

                                            4/14/2023

                                            Berkshire Exchange
                                            Hello, and thank you for your 5-star review of our community! We hope to continue to provide you with a positive experience. Welcome home!
                                            Review Author Icon

                                            Resident 1131097

                                            Verified Resident 2021 - 2023

                                            4/13/2023

                                            I’ve always felt safe here, even when the gate was open. The staff is super nice and helpful. Maintenance always responds to orders in a timely manner. The apartments and buildings are gorgeous. The lawns are very well maintained.… See More>
                                              Manager

                                              4/13/2023

                                              Berkshire Exchange
                                              Thanks for the great review! We are so pleased to read that our team and community have left such a great impression on you. It's feedback like yours that reminds us why we do what we do! Have a great rest of your day.
                                              Review Author Icon

                                              Resident 1126755

                                              Verified Resident 2022 - 2023

                                              3/31/2023

                                              A speed bumps wouldn’t hurt. People speed around corners with no disregard to their surroundings. Besides that great place to live. I would recommend it to anyone. Great amenities and great finishes. The staff is amazing especially front office.… See More>
                                                Manager

                                                3/31/2023

                                                Berkshire Exchange
                                                Thank you for the five-star recognition! We're proud to earn kind feedback like yours and we'll do our best to keep up the excellence here at Berkshire Exchange.

                                                Updated Review

                                                Review Author Icon

                                                Resident 1070359

                                                Verified Resident 2022 - 2023

                                                3/5/2023

                                                So far it’s been great. Maintenance is great and so far our interactions with the office staff have been pleasant. Amenities are great - having 2 pools! It would be nice if the gym was bigger. It feels tight when the… See More>
                                                  Manager

                                                  3/7/2023

                                                  Berkshire Exchange
                                                  Thank you for choosing Berkshire Exchange as your home. We're happy you're having a positive experience and enjoying all we offer!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2021 - 2022

                                                  2/23/2023

                                                  Great place to live

                                                  Beautiful property, nice amenities and very helpful staff. The newly modeled dog park is wonderful. The pools are nice and kept clean all year round. The furniture and pits are super nice in the pool area. Trash pick up is plus!!

                                                    Manager

                                                    2/24/2023

                                                    Berkshire Exchange
                                                    Your five stars mean a lot to us. Thank you for taking a moment to share your positive feedback. Our team here at Berkshire Exchange appreciates your time in our community and we look forward to continuing to provide a wonderful place to call home!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $20. Restrictions: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals.. Pet Limit: 2. Comments: Pet Rent and Deposit are per pet. No max weight limit.
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                                                    • Cats Allowed
                                                      Fee: $400. Rent: $20. Restrictions: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals.. Pet Limit: 2. Comments: Pet Rent and Deposit are per pet. No max weight limit.
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                                                    Other
                                                    • 24/7 Amazon Hub Package Lockers
                                                    • 9' or Higher Ceilings
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bike Storage Area and Repair Station
                                                    • Car Charging Stations
                                                    • Clubhouse
                                                    • Conference Room with Presentation Capability
                                                    • Courtyard
                                                    • Courtyard with Outdoor Kitchen
                                                    • Faux Wood Floors
                                                    • Fitness Center
                                                    • Floor to Ceiling Tiling in Bathrooms
                                                    • Free Weights
                                                    • Keyless Entry Doors
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • Outdoor Fireplace
                                                    • Pet Park
                                                    • Pet Stations
                                                    • Pool
                                                    • Premium Side-by-Side Refrigerator
                                                    • Private Balconies or Yards in Select Apartments
                                                    • Shaker-Style Kitchen Cabinetry
                                                    • Stainless Steel Appliances
                                                    • Studio, One and Two Bedroom Den Floor Plans
                                                    • Sundeck
                                                    • TRX Fitness Equipment
                                                    • Tiled Backsplash in Kitchen
                                                    • USB Outlets
                                                    • Urban Style Apartments
                                                    • Urban Style Finishes
                                                    • Wi-Fi Enabled Nest Thermostats
                                                    • Wi-Fi Work Lounge with Printers
                                                    • Window Coverings
                                                    • Yoga Studio
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                                                    Leasing

                                                    Located in Spring, Texas, with easy access to Interstate 45 and TX-99, Berkshire Exchange is just minutes away from The Cynthia Woods Mitchell Pavilion, as well as all of the shopping, dining, and entertainment that The Woodlands has to offer. Berkshire Exchange provides Residents a wide selection of unique studio, one, and two bedroom apartment homes that feature exclusive community and household amenities like a keyless entry doors, shaker-styled kitchen cabinets, and resident lounge.Come wiggle your toes in our picturesque pool, stroll through our pet-friendly community with your favorite furry companion or have a day out on the town in The Woodlands. We know you deserve the very best in apartment living, and our community is designed specifically to ensure you don t just lease, you live. Take a look at our photo gallery and schedule your appointment or drop by and visit us for your personal tour today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Berkshire Communities LLC.

                                                    B+
                                                    B+
                                                    Communities
                                                    111

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 73 number of votes by renters, Berkshire Exchange is currently rated 4.1 out of 5 stars.
                                                    Berkshire Exchange is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Berkshire Exchange is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Berkshire Exchange is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Berkshire Exchange is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Berkshire Exchange is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Berkshire Exchange is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 84.2105% of their community reviews in the past year.
                                                    Managers have replied within 69.79 days to their community reviews in the past year.
                                                    Berkshire Communities LLC.
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals.
                                                    Pet Limit: 2
                                                    Comments: Pet Rent and Deposit are per pet. No max weight limit.
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals.
                                                    Pet Limit: 2
                                                    Comments: Pet Rent and Deposit are per pet. No max weight limit.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Berkshire Exchange

                                                    June 2024

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                                                    Berkshire Exchange is a 686 - 1,441 sq. ft. apartment in Spring in zip code 77388. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,337 - $10,000. Nearby cities include Woodlands, The Woodlands, Shenandoah, Tomball, and Magnolia.

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