Cortland Spring Plaza

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Cortland Spring Plaza

21145 Spring Plaza Drive, Spring, TX 77388
(44 Reviews)
$893 - $1,949/mo

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 661 sq. ft.

$893 - $1,199

See Floor Plan Details

A2E

1 Bed, 1 Bath | 984 sq. ft.

$1,049 - $1,389

See Floor Plan Details

A5

1 Bed, 1 Bath | 1,037 sq. ft.

$1,289 - $1,369

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,097 sq. ft.

$1,417 - $1,721

3 Available Units

See Floor Plan Details

B8

2 Beds, 2 Baths | 1,279 sq. ft.

$1,554 - $1,781

1 Available Unit

See Floor Plan Details

B7

2 Beds, 2 Baths | 1,112 sq. ft.

$1,253 - $1,619

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,469 sq. ft.

$1,612 - $1,949

1 Available Unit

See Floor Plan Details

C4

3 Beds, 2 Baths | 1,409 sq. ft.

$1,459

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Cortland Spring Plaza Reviews

(43)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 704346

Verified Resident 2019

10/8/2019

Well maintained and safe. Management is highly responsive to questions and issues. Amazing pool and outdoor facilities. Lots of parking and easy access to I45 and I99. Service requests are processed very quickly, usually the next day.

    Manager

    10/16/2019

    Cortland Spring Plaza
    Thank you so much for taking the time to share your wonderful feedback! We pride ourselves in providing exceptional customer service and are happy to hear that you are enjoying your experience here at The Venue Spring Plaza. Please do not hesitate to contact us if there is anything we can help you with. Have an amazing day! Smyrna G- Community Manager
    Review Author Icon

    Resident 703433

    Verified Resident 2018 - 2019

    10/6/2019

    Overall satisfied with this complex and staff. Nothing is perfect but there is always a good effort to try to resolve issues. We have a low water pressure problem which seems to be a impossible situation to resolve.

      Manager

      10/14/2019

      Cortland Spring Plaza
      Thank you for taking the time to review our community and also express some of your honest concerns. We strive to always go above and beyond for our guests and that means that we are always available to work towards a solution for any issue that we can resolve. We are very thankful for your time here as one of our valued residents and we want to make sure that we are paying attention to this problem and ensuring we find resolution. Please reach out to our office at your earliest convenience so that we can discuss what is being done on our end at 281.353.5000 or email us at venuespringplaza@cortland.com. We love having you here and thank you again for the positive feedback! Emily D. - Leasing Consultant
      Review Author Icon

      Resident 699753

      Verified Resident 2018 - 2019

      9/26/2019

      if i had to describe my expiriencr at the venue spring plaza i would say it was very Poor. Issues were resolved but not timely. Water pressure is too low. Residents letting their pets urinate in elevators and not cleaning up after them in grass.… See More>
        Review Author Icon

        Resident 688400

        Verified Resident 2017 - 2019

        9/2/2019

        Initial rent prices are very enticing, then you are in for a shock with the increase. The door to door trash pick up is a joke, if there is no enforcement of bringing the containers inside. The sight of them degraded the property.

          Manager

          9/7/2019

          Cortland Spring Plaza
          Hello There, Thank you for your feedback regarding the trash pick up service, we are working to ensure all trash cans are only placed outside during the scheduled times. If you ever see a specific instance of trash cans not being brought inside at night or over the weekend please be sure to send us an email or stop by during office hours to let us know. We would love the opportunity to discuss these concerns with you. Please send us an email to venuespringplaza@cortland.com or stop by at your earliest convenience. Smyrna G- Community Manager
          Review Author Icon

          Resident 684179

          Verified Resident 2017 - 2019

          8/22/2019

          Be prepared to pay $20 a month for valet trash even if the trash chute is right in front of your apartment, which is not including other trash fees. I was a tenant for 3 years and this is was pushed onto me without any… See More>
            Manager

            8/29/2019

            Cortland Spring Plaza
            Hi Adrienne, We would like to apologize for any miscommunication that took place regarding the valet trash fees and your scheduled auto-payment. We understand that unexpected fees are a frustration and we want to make sure that moving forward we fix these issues. We would like to discuss ways that we can prevent these fees from occurring and make sure that we have proper information for contact to ensure you receive all communications we send out. You are a valued resident here and our goal is that your stay here is the best experience possible. Please reach out to our office at 281.353.5000 at your earliest convenience so that we can resolve this for you. Thank you! Emily D. Leasing Professional
            Review Author Icon

            Resident 682027

            Verified Resident 2019

            8/18/2019

            The place is amazing. I love the quality of care from all customer service agents available. The amenities are all nice clean and well kept. Love it! I would recommend this place to anyone who wants to have a wonderful living

              Review Author Icon

              Resident 670170

              Verified Resident 2018 - 2019

              7/27/2019

              Love the location relative to 45. Not much to do immediately around the apartment but if you're looking for a nicely landscaped and safe place to sleep and keep your stuff while you're at work, this fits the bill. I love that the place is… See More>
                Manager

                7/31/2019

                Cortland Spring Plaza
                We're happy you found our staff to be so supportive during your experience here at The Venue Spring Plaza by Cortland. Please don't hesitate to reach out if there's anything additional we can do for you. Venue Team
                Review Author Icon

                Resident 663510

                Verified Resident 2018 - 2019

                7/11/2019

                My overall experience with the venue Spring Plaza has been OK with a few headaches here and there with the front office however its a pleasant little community The upkeep is good other than people hitting and breaking navigate all the time there has… See More>
                  Manager

                  7/13/2019

                  Cortland Spring Plaza
                  Hi there, Thank you providing this information so we can improve upon our services. I would really like to speak with you more regarding this matter and see how we can improve your experience. Please reach out to me at (281) 353-5000 or smyrna.gonzalez@cortland.com. I look forward to hearing from you. Smyrna G- Community Manager
                  Review Author Icon

                  Resident 654330

                  Verified Resident 2017 - 2019

                  6/19/2019

                  I would recommend this apartment complex to anyone! I have been living here for 2 years and Im very happy. Angela and Matt at the front desk provide top notch customer service. The team does a great job to care for all our needs and… See More>
                    Manager

                    6/20/2019

                    Cortland Spring Plaza
                    Hello, We appreciate the kind words about our two staff members! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your stay here. If you have further needs or questions, please reach out! -Your Venue Spring Plaza Team
                    Review Author Icon

                    Resident 651209

                    Verified Resident 2017 - 2019

                    6/11/2019

                    Ray is the best Service man in this community! Hes so kind and respectful! He greets you whenever he sees you outside. When he comes to fix a problem he takes his time and you can tell he really cares about your concerns.

                      Manager

                      6/15/2019

                      Cortland Spring Plaza
                      Good afternoon, We are happy to hear you had such a positive experience with our team! We take pride providing superior customer service to ensure our residents feel welcome at all times. Thank you so much for taking the time to share your experience with Ray's service! Please let us know if there is anything we may further assist you with 281-353-5000. Kind Regards, Venue Spring Plaza Management
                      Review Author Icon

                      Resident 643391

                      Verified Resident 2018 - 2019

                      5/22/2019

                      The property is very good, the service requests are dealt on time and the apartments are beautiful. The sales office team is excellent and helpful. I also love the little celebrations we have during Easter, Halloween Christmas . Thanks team.

                        Manager

                        5/29/2019

                        Cortland Spring Plaza
                        Hi neighbor! Thank you so much for your kind words about the community and our team! We love having events for our residents and try to have them frequently. Keep an eye out for them in the future and let us know if you ever need anything at all! Danielle G.
                        Review Author Icon

                        Resident 638835

                        Verified Resident 2018 - 2019

                        5/11/2019

                        Most of the leasing agents are rude & unprofessional . Aside from William and Candi . I had to contact corporate to get assistance with a transfer due to roommate issues, luckily they were extremely understanding and accommodating. Im beyond appreciative to the woman… See More>
                          Manager

                          5/13/2019

                          Cortland Spring Plaza
                          We appreciate you taking the time to leave us this feedback. Here at The Venue Spring Plaza by Cortland, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (281) 353-5000 to discuss ways we can better serve you in the future. Venue Team
                          Review Author Icon

                          Resident 629861

                          Verified Resident 2018 - 2019

                          4/22/2019

                          I've complained about upstairs neighbors 4 times, nothing has changed. They allow their child to run around all times of the day and night. I don't think the child ever fors outside. She hits the floor (hard) running every morning and runs a marathon… See More>
                            Manager

                            5/2/2019

                            Cortland Spring Plaza
                            Thank you again for taking the time to let us know about your neighbors. We apologize that you are experiencing this. Please give us a call at 281.353.5000, so we can resolve this issue. Danielle G.
                            Review Author Icon

                            Resident 624010

                            Verified Resident 2017 - 2019

                            8/9/2019

                            Good overall, slight billing (overbilling) for 3 months, finally resolved, Positives good lighting on property, adequate maintenance and great at keeping grounds kept up. Low noise levels. response time for maintenance is excellent. Very nice community pool and grilling area. Great amenities if you have kids NEGATIVES frequent auto… See More>
                              Review Author Icon

                              Resident 617205

                              Verified Resident 2017 - 2019

                              3/19/2019

                              I love living here! You get a beautiful, high-end apartment for a price comparable to other apartments in the area. I love the big pool area and the staff are so friendly and personable! I recommend this apartment complex to everyone I know!

                                Manager

                                3/28/2019

                                Cortland Spring Plaza
                                Hi, thank you so much for your positive comments about Venue Spring Plaza Apartments! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! Kristen W.
                                Review Author Icon

                                Resident 610339

                                Verified Resident 2017 - 2019

                                3/2/2019

                                We have had a good time living in this apartment complex, we like the amenities, the staff is friendly, no major issues at all, but there is something we really don't like, this is supposed to be a smoke-free community, and very often there is… See More>
                                  Manager

                                  3/26/2019

                                  Cortland Spring Plaza
                                  Thank you so much for taking the time to share your experience, we value your feedback! We are so happy to hear that you enjoy your home! We are proud to be a smoke-free community and are happy to address any concerns you might be experiencing! Please contact the office so that we may further assist in addressing this issue directly 281-353-5000. Thank you!
                                  Review Author Icon

                                  Resident 608843

                                  Verified Resident 2017 - 2019

                                  2/26/2019

                                  The staff are amazing and helpful. The layout is spacious and community is clean and convenient to I-45 and the Grand parkway. The amenities are awesome as well, love the grills by the huge pool makes it a fun environment.

                                    Manager

                                    3/26/2019

                                    Cortland Spring Plaza
                                    We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                    Updated Review

                                    Review Author Icon

                                    Resident 539257

                                    Verified Resident 2018 - 2019

                                    9/19/2019

                                    The quality of residents has gone way downhill. People smoking in pool, smoking marijuana in the elevator, parents letting their male children pee in pool landscaping, trash all over parking lot. We've said our microwave has been broken for almost a month but it has… See More>
                                      Review Author Icon

                                      Resident 607561

                                      Verified Resident 2017 - 2019

                                      2/23/2019

                                      I have had great moments not so great moments but I can honestly say they put me 1st we may not have always agreed but my best interest was always put 1st and I really appreciate that and will be forever grateful

                                        Manager

                                        3/11/2019

                                        Cortland Spring Plaza
                                        Thank you again for taking the time to let us know how we did. We hope you have a great day! William M.
                                        Review Author Icon

                                        Resident 593206

                                        Verified Resident 2017 - 2019

                                        1/16/2019

                                        Moved in right before Harvey hit Houston. This place has a great drainage system so there was no flooding. The amenities are amazing as well as the staff. There are no complaints there. The only issues Ive encountered are just neighbors doing stupid stuff, so… See More>
                                          Manager

                                          1/20/2019

                                          Cortland Spring Plaza
                                          We know you have many choices in where to live and we are happy that you have chosen Venue Spring Plaza Apartments as your home. Thank you for your kind review; I'll be sure to pass along your comments to the rest of the team here at Venue Spring Plaza Apartments! Please feel free to reach out to us at venuespringplaza@cortland.com if you ever need anything at all. William M.
                                          Review Author Icon

                                          Resident 589968

                                          Verified Resident 2018

                                          1/6/2019

                                          Im enjoying my time as a resident at The Venue Spring Plaza. Everyone in the office is super nice and accommodating. Anything regarding maintenance is resolved in a timely manner, its never more than a week before things are repaired. They inform you about … See More>
                                            Review Author Icon

                                            Resident 588078

                                            Verified Resident 2018

                                            12/29/2018

                                            Excellent living environment. Lease office are very professional and friendly. Building very healthy and convenient. Also they got high tech GYM and large swimming pool. They got elevators in each building. They are pet friendly environment.

                                              Manager

                                              1/4/2019

                                              Cortland Spring Plaza
                                              Good evening! Thank you for taking the time to share your experience here at Venue Spring Plaza Apartments. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by! We are more than happy to assist! Have a wonderful evening!
                                              Review Author Icon

                                              anonymous

                                              Resident 2018

                                              12/27/2018

                                              Everyone is Very friendly and very egger the assistant with anything that you need. My favorite is the pool very nice with a lot of amenities they have several grills and a cabana with tv that allows you to watch while you are grilling

                                                Manager

                                                1/4/2019

                                                Cortland Spring Plaza
                                                Good afternoon! We are very happy to have provided you with such a positive experience! Please do not hesitate to reach out to the leasing office, if there is anything additional that we may further assist you with! -The Venue Spring Plaza Team
                                                Review Author Icon

                                                Resident 584098

                                                Verified Resident 2018 - 2019

                                                3/21/2019

                                                I have had a great experience thus far. The staff are great , attentive , and very professional. I have been enjoying my time here. The amenities are great , and our pool is awesome. I would recommend this place if I was asked.

                                                  Manager

                                                  12/19/2018

                                                  Cortland Spring Plaza
                                                  Good afternoon! My name is Candi, and I am the property manager here at Venue Spring Plaza. I would like the opportunity to speak with you in order to evaluate and improve on your experience! I want to thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit and would love the opportunity to speak with you in order to address and improve in any areas that are of concern! Danielle is a valued member of the team, and we are so happy to hear that you are pleased with the customer service you have received! Please contact the office at: 281-353-5000 so that we are able to better assist you!
                                                  Review Author Icon

                                                  Resident 580417

                                                  Verified Resident 2017 - 2019

                                                  9/9/2019

                                                  The security and safety concern at this community has been a ongoing problem that continues to go unresolved. Yet, the price to rent here keeps increasing... Apartment building has experienced break-ins, as well as vehicles... The community team tells everyone there is a security guard,… See More>
                                                    Manager

                                                    12/11/2018

                                                    Cortland Spring Plaza
                                                    Good afternoon, We would value the opportunity to speak with you in order to look into your concerns regarding any incidents you may have experienced or witnessed on site. Management and the office team are very active on site and work extremely close with our courtesy officer and local law enforcement in the event that an incident transpires. In the event of an emergency we encourage everyone to contact 911 or the non-emergency number at 713-221-6000. Residents also have the option to contact our office at 281-353-5000 and opt to page the courtesy officer if applicable. While we understand the concern pertaining to the gate, we work closely with our contractors in order to repair any damage that is done will hold anyone accountable that hits or damages the gates accordingly. Our elevators are functioning appropriately, and should a situation arise, we are very fortunate that our vendors respond within the same day! We sincerely appreciate you taking the time to share your feedback and would like the opportunity to discuss any concerns you might have! Please contact the office at 281-353-5000.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Business Center
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • DishWasher
                                                    • Faux Wood Floors in Select Apartment Homes
                                                    • Fitness Center
                                                    • Gaming and Billiards Room
                                                    • Gated Access
                                                    • Gourmet Kitchen with Stainless Steel Appliances
                                                    • Granite Countertops
                                                    • On-Site Maintenance
                                                    • Outdoor Kitchen with Gas Grills
                                                    • Pet Spa
                                                    • Pool
                                                    • Smoke Free
                                                    • Theater Room
                                                    • Tiled Backsplash in Kitchen
                                                    • Undermounted Kitchen Sinks with Gooseneck Faucet
                                                    • Vaulted Ceilings
                                                    • Walk In Showers with Rainfall Showerhead
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Thursday: 10:00 AM - 07:00 PM
                                                    • Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Cortland Spring Plaza

                                                    May 2024

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                                                    Cortland Spring Plaza is a 661 - 1,469 sq. ft. apartment in Spring in zip code 77388. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $893 - $1,949. Nearby cities include Woodlands, The Woodlands, Shenandoah, Tomball, and Magnolia.

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