Harlow Spring Cypress
#12,191 #22 #2,070

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Harlow Spring Cypress

2539 Spring Cypress Road, Spring, TX 77388
(56 Reviews)
$1,200 - $2,193/mo

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 661 sq. ft.

$1,200

See Floor Plan Details

A3

1 Bed, 1 Bath | 768 sq. ft.

$1,249

See Floor Plan Details

A2

1 Bed, 1 Bath | 695 - 813 sq. ft.

$1,331

See Floor Plan Details

A5

1 Bed, 1 Bath | 984 sq. ft.

$1,399

See Floor Plan Details

A4

1 Bed, 1 Bath | 951 sq. ft.

$1,552

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,112 sq. ft.

$1,479

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,244 sq. ft.

$1,756

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,218 sq. ft.

$1,854

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,279 sq. ft.

$1,905

See Floor Plan Details

B5

2 Beds, 2 Baths | 1,327 - 1,436 sq. ft.

$1,986

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 3 Baths | 1,427 sq. ft.

$2,103

See Floor Plan Details

C2

3 Beds, 2 Baths | 1,469 sq. ft.

$2,141

See Floor Plan Details

C3

3 Beds, 2 Baths | 1,511 - 1,584 sq. ft.

$2,193

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

C

Review Ratings

Noise

2.3

Grounds

2.3

Safety

2.3

Office Staff

2.5

Maintenance

2.8

Neighborhood

2.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

4

Manager’s Review Engagement

D

Percentage of reviews responded to

25.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

134.75 days

View Community Timeline
View Community Timeline

Harlow Spring Cypress Reviews

(55)

4.2 rating

See Details

56 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1248313

Verified Resident 2023 - 2024

5/2/2024

I have been a resident since 2023 and I have to say it has been a pleasure being apart of this community. The up keep of these apartments is amazing. I’ve been to newer apartments that wasn’t kept. It’s quiet here and I’ve never had… See More>
    Manager

    5/3/2024

    Harlow Spring Cypress
    Verified Resident 1248313 - what a lovely thing to say! We appreciate you so much.

    Updated Review

    Review Author Icon

    Resident 672485

    Verified Resident 2019 - 2024

    2/22/2024

    The community has changed a lot. I’ve been here since 2019 and this past year has probably been the most I’ve experienced issues. Neighbors are loud at night. We used to have a smoke free community but obviously that has changed. It’s just not the… See More>
      Review Author Icon

      anonymous

      Resident 2023 - 2024

      1/13/2024

      Horrible

      Horrible Management. Cortland previously was great but I should’ve followed my gut before renewing for 6 months with Greystar. 1) Extra late fees when I have it on Autopay. (Useless agent can’t help me but will escalate it to the manager who is never available.)… See More>
        Review Author Icon

        jarnellf@gmail.com

        prospectiveVisited 2023

        9/19/2023

        FULL OF ----

        The whole company is full of ----! They took my application fee twice and stole my money because of the information they gave me was false. They said they didn't have any apartments online for $1258 and I am sitting here looking at the apartment… See More>
          Review Author Icon

          anonymous

          Resident 2023

          2/14/2023

          Love it here!

          Great looking and quiet area. Love this complex! Moved from an older property and can really see the difference. First couple months here have been smooth sailing. Pool area looks amazing and the gym is pretty big too.

            Manager

            2/17/2023

            Harlow Spring Cypress
            We know you have many choices in where to live and we are happy that you have chosen Cortland Spring Cypress as your home. We're always here for you if you need anything at all. - Your team at Cortland Spring Cypress
            Review Author Icon

            shawantegregoire

            Resident 2019 - 2021

            11/29/2021

            DO NOT MOVE HERE UNLESS YOU WANT TO DEAL WITH RUDE AND UNPROFESSIONAL MANAGEMENT AND GERMAN COCKROACHES! I have lived in this community almost 3 years. As of mid September we started seeing multiple German roaches all throughout the day and night. We keep a… See More>
              Review Author Icon

              Resident 756010

              Verified Resident 2016 - 2020

              3/29/2020

              Everyone is great in this community from the office to the people living here I'm please to be living here thank you God bless. Grateful for being living here and making sure everything is going great living here in this community

                Manager

                5/1/2024

                Harlow Spring Cypress
                So good to hear from you! Thanks for letting us know. Have a great day!
                Review Author Icon

                Resident 755670

                Verified Resident 2019 - 2020

                3/27/2020

                Living at Sovereign is honestly great, its plain and simple, the people here are friendly, the community is clean and the place is nice! I especially love how the team communicates well with their residents. Ive lived here for almost 2 years now, and theyve… See More>
                  Manager

                  5/1/2024

                  Harlow Spring Cypress
                  So good to hear from you! Thanks for letting us know. Have a great day!
                  Review Author Icon

                  Resident 753077

                  Verified Resident 2018 - 2020

                  3/17/2020

                  I moved to these apartment in December 2018 and I have loved living here. I love the fact that even on the weekends, the complex is very quiet. Some times you forget that there are families with kids living here because of how quiet it… See More>
                    Manager

                    3/18/2020

                    Harlow Spring Cypress
                    Hello! Thank you so much for leaving us your review of our community. We strive to provide the very best living experience for all of our residents, so we're happy to hear you've been enjoying your stay here. Please don't hesitate to get in touch should you ever need anything. Have a great day! - The Sovereign Spring Cypress Team
                    Review Author Icon

                    Resident 746304

                    Verified Resident 2019 - 2020

                    2/21/2020

                    Great Management Team in Jet, Emily, and Michelle! Cortland is the way to go! A nice, new, clean community in Klein ISD with nice features thoughout. A well oiled machine at your service. For the record I was not offered any incentive to… See More>
                      Manager

                      2/24/2020

                      Harlow Spring Cypress
                      Thank you for your feedback, neighbor! We appreciate your kind words, and are so happy to see that you've been enjoying living here. If you'd ever want to discuss your concerns over safety that led you to rate it as four stars, please let me know, as I would love the opportunity to hear from you about this and do whatever we can do improve that for you. I can always be reached directly at Taylor.Moore@cortland.com. Sincerely, Taylor M., Community Manager
                      Review Author Icon

                      Resident 745465

                      Verified Resident 2020

                      2/18/2020

                      Do not move here if you have children. Find another place! Unreasonable people in customer or tenant service who look to blame other people for building issues instead of addressing them from the source.

                        Manager

                        2/27/2020

                        Harlow Spring Cypress
                        Hello, We are happy to welcome all residents in our communities. We acknowledge that the construction of the building can have an effect on the volume of loud noises coming from the floor above, but as a courtesy to our residents, we must take all noise complaints seriously after a resident has had experiences that prompt them to contact us and ask that we address the situation. While we understand that some residents will not take the padding between floors into consideration when going about daily activities, please know that we are here for you should that ever become an inconvenience in your overall quality of life, and we will do our best to improve your experience. If we can ever be of assistance with this, please don't hesitate to reach out to us at SovereignSpringCypress@cortland.com. Sincerely, The Sovereign Spring Cypress Team
                        Review Author Icon

                        Resident 725736

                        Verified Resident 2018 - 2019

                        12/10/2019

                        Sovereign at Spring Cypress are very nice apartment homes and priced very reasonably. Maintenance personnel are topnotch, professional and helpful. Resident staff personnel are also professional and helpful.

                          Manager

                          5/1/2024

                          Harlow Spring Cypress
                          So good to hear from you! Thanks for letting us know. Have a great day!
                          Review Author Icon

                          Resident 716020

                          Verified Resident 2019

                          11/11/2019

                          I love living here! Best experience ever out of my 6 years of apartment living! The best management team Ive ever had! Main reason why I enjoy and feel comfortable at this apartment complex! The parking and apartment amenities are great!

                            Manager

                            11/15/2019

                            Harlow Spring Cypress
                            Thank you for recognizing all the hard work that our team does! We always strive to give the best customer service to everyone that walks through our doors. We know you have many choices in where to live and we are happy that you have chosen Sovereign Spring Cypress by Cortland as your home. Please feel free to reach out to us at sovereignspringcypress@cortland.com if you ever need anything at all.
                            Review Author Icon

                            Resident 710786

                            Verified Resident 2018 - 2019

                            10/28/2019

                            Gated communities dont mean anything when people just wait outside the gates for someone to come home. This also really goes for any apartment but please think of the people that live below you before you put your lead shoes on...

                              Review Author Icon

                              Resident 707636

                              Verified Resident 2019

                              10/17/2019

                              I Have had nothing but great, friendly service from the entire team at these Apartments. This is really a nice location and place to live. The location is perfect and the unit is a good layout for my needs. The garage I have… See More>
                                Manager

                                10/28/2019

                                Harlow Spring Cypress
                                Welcome home! We're so happy to have you as a member of our community! We appreciate your positive feedback and always strive to give the best service to all our residents! Please feel free to reach out to us at sovereignspringcypress@cortland.com if you ever need anything at all.
                                Review Author Icon

                                Resident 701993

                                Verified Resident 2019

                                10/2/2019

                                So far good service very friendly. Apartment is high end and nice quality. I really like the goose neck facet and large sink. Very spacious rooms and nice walk in closets. I wish the 2nd floors offered hard wood floors but I understand why they… See More>
                                  Manager

                                  10/6/2019

                                  Harlow Spring Cypress
                                  We are so happy to hear you are enjoying the community. We know you have many choices in where to live and we are happy that you have chosen Sovereign Spring Cypress by Cortland as your home! Please feel free to reach out to us at sovereignspringcypress@cortland.com if you ever need anything at all.
                                  Review Author Icon

                                  Resident 695363

                                  Verified Resident 2018 - 2019

                                  9/16/2019

                                  Dumpster is a mess . Trash always left out. The gates hardly ever work . Halls stink from trash . Staff has always been friendly . Pool is nice . I am charged a pest fee yet have found cock roaches a few times

                                    Manager

                                    9/19/2019

                                    Harlow Spring Cypress
                                    Hello neighbor, Thank you for taking the time to leave us your feedback on life at Sovereign Spring Cypress. We have been actively working with our valet trash vendor, our service team, as well as our residents to ensure that our community is kept looking clean. We have spoken with our valet trash vendor regarding the proper disposal of waste and have been communicating these policies to our residents as well. Our service team walks the community regularly to ensure that the grounds are free of any waste too. If you are noticing an area that is being missed, please let us know. Thank you for your patience in this matter as we continue to improve in this area. In regards to pest control, I am very confident that we can resolve this for you. Getting on a treatment plan is as easy as submitting a service ticket! Alternatively, you can also reach out to me directly at taylor.moore@cortland.com or stop by the office at your convenience. I look forward to hearing from you! -Taylor M., Community Manager
                                    Review Author Icon

                                    Resident 694787

                                    Verified Resident 2019

                                    9/14/2019

                                    Nice staff and community. Floor plans are great and the apartments are spacious. Price is a little high. The halls amplify noise and allow you to hear peoples conversations from the comfort of your couch. There are cows that graze in the field on the… See More>
                                      Manager

                                      9/19/2019

                                      Harlow Spring Cypress
                                      We know you have many choices in where to live and we are happy that you have chosen Sovereign Spring Cypress by Cortland as your home. We also love the surroundings of our community here. Please feel free to reach out to us at sovereignspringcypress@cortland.com if you ever need anything at all!
                                      Review Author Icon

                                      Resident 690694

                                      Verified Resident 2019 - 2020

                                      2/4/2020

                                      Very peaceful and beautifully relaxing community with spacious apartments. Everyone with pets take care to ensure they pick up after them and are always on a leash. Plenty of parking for residents and their guests.

                                        Manager

                                        5/1/2024

                                        Harlow Spring Cypress
                                        So good to hear from you! Thanks for letting us know. Have a great day!
                                        Review Author Icon

                                        Resident 624193

                                        Verified Resident 2017 - 2019

                                        4/7/2019

                                        Has been a favorable experience with staff being very helpful, friendly and knowledgeable. I havent lived in an apt in years but the apartment feels like living in a house. The amenities are nice and provide extra class to the apartnents. The… See More>
                                          Review Author Icon

                                          Resident 619831

                                          Verified Resident 2016 - 2019

                                          3/26/2019

                                          Overall we like the area and the apartment anemities, we love having our nephews/nieces over to swim... and occasionally use the grills. That being said.. the issues with the garbage overflowing nearly every weekend is gross and should have been resolved a long time ago. Get… See More>
                                            Manager

                                            4/8/2019

                                            Harlow Spring Cypress
                                            Hi Verified Resident, Thank you for taking the time to leave a review for us at Sovereign Spring Cypress Apartments. We take every opportunity to learn from all the feedback we receive. We are currently actively working on a solution for the trash compactor and hope to have it resolved soon. Please feel free to reach out to us at sovereignspringcypress@cortland.com or give us a call at (281)-353-2433 to discuss any other concerns you might have! We are always more than happy to assist you if anything else comes up. Take care and thank you again for being such a valued resident!
                                            Review Author Icon

                                            Resident 615948

                                            Verified Resident 2018 - 2019

                                            3/15/2019

                                            The Staff is why I just renewed my lease for 15 months - Office and Service Staff. This is the first apartment I have lived in since 2000. Enjoying all the community has to offer and use the gym for extra training, day or night.

                                              Manager

                                              3/28/2019

                                              Harlow Spring Cypress
                                              Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                                              Review Author Icon

                                              Resident 613972

                                              Verified Resident 2019

                                              3/11/2019

                                              I love this property as much as the day I moved in, and know why the turnover rate is so low, no need to rent elsewhere, when you get so much value for your dollar. Id only leave if I was buying my home.

                                                Manager

                                                3/28/2019

                                                Harlow Spring Cypress
                                                Your wonderful feedback and rating mean a lot to us! We always strive to provide top quality service to every resident, and are pleased to hear that you call Sovereign Spring Cypress Apartments home! We hope you have a great day!
                                                Review Author Icon

                                                Resident 612552

                                                Verified Resident 2017 - 2019

                                                3/7/2019

                                                Very clean and quiet. Lots of space to walk my dog and run laps around the complex. Only issue is around the trash compactor and people's inability to follow directions. Trash bags are not placed in the compactor- people pile trash up on the weekends.… See More>
                                                  Manager

                                                  3/28/2019

                                                  Harlow Spring Cypress
                                                  Verified Resident, Your satisfaction is our top priority. We greatly appreciate all your feedback and are currently in the process of bettering the trash compactor process. Thank you so much again for your feedback! We hope you have a great day!
                                                  Review Author Icon

                                                  Resident 612537

                                                  Verified Resident 2019

                                                  3/7/2019

                                                  I am unable to throw away trash daily since i do not want to just throw it on the side of the dumpster. Upstairs neighbors are constantly playing loud music and pounding on the floor at all times of the day and night.… See More>
                                                    Manager

                                                    3/12/2019

                                                    Harlow Spring Cypress
                                                    Verified Resident, It's upsetting to hear that you did not receive the top-notch service we strive to provide. We want all of our residents to be comfortable in their homes here. We appreciate you bringing this experience to our attention. We have taken the necessary steps to correct the issues and would like to speak with you given the opportunity, please give us a call at (281)-353-2433. Taylor Gutierrez Community Manager

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Fitness Classes
                                                    • Gated Access
                                                    • On-Site Management
                                                    • Outdoor Kitchen with Gas Grills
                                                    • Outdoor Lounge Area
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Resident Car Care Center
                                                    • Smoke Free
                                                    • Valet Trash Service
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                                                    Leasing

                                                    Live carefree every day. At Harlow Spring Cypress, coming home feels like you're on vacation. With impressive finishes and resort-quality amenities, our apartments make it possible to live beyond your expectations. A portion of our residences have been reserved for moderate to middle income, critical workforce such as teachers, nurses, first responders, retail and restaurant industry, law enforcement officials, and other workers.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3411

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 56 number of votes by renters, Harlow Spring Cypress is currently rated 4.2 out of 5 stars.
                                                    Harlow Spring Cypress is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Harlow Spring Cypress is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Harlow Spring Cypress is rated 2.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Harlow Spring Cypress is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Harlow Spring Cypress is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Harlow Spring Cypress is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 25% of their community reviews in the past year.
                                                    Managers have replied within 134.75 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 3+ Baths

                                                    Contact Property

                                                    June 2024

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                                                    Harlow Spring Cypress is a 661 - 1,584 sq. ft. apartment in Spring in zip code 77388. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,200 - $2,193. Nearby cities include Woodlands, The Woodlands, Shenandoah, Tomball, and Magnolia.

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