The Abbey at Northpoint
#4,406 #10 #658

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The Abbey at Northpoint

23550 Northgate Crossing Blvd, Spring, TX 77373
(101 Reviews)
$1,250 - $2,399/mo

The Abbey at Northpoint Reviews

(100)

4.5 rating

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101 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospectiveVisited 2024

4/26/2024

LOVED how they took care of me

When I walked in Ian was the nicest. He listened to all of my concerns he was super compassionate and caring. I told him I needed an immediate move in and he said "I'm going to try let me see what I can do for you" Ian got me approved the same day. I was stressed out dealing with other apartments all the run around I was receiving. I canbnot wait to be apart of the community. Kudos to Ian for a job well done! He was truly appreciated!

    Review Author Icon

    sydneyledbetter3@gmail.com

    Resident 2023

    12/22/2023

    5 Stars

    Omg the best experience ever. The team is supper nice, and Ian is the best. He makes you feel welcome and right at home as soon as you walk through the door. Thank you Ian for everything! I’m soo happy that the Abby at Northpoint is my new home.

      Manager

      12/22/2023

      The Abbey at Northpoint
      Thank you for the amazing review, we are so glad you chose us to call home. Customer service is so important to us, if you need anything during your move, please let us know. Thanks again!
      Review Author Icon

      anonymous

      Resident 2023

      12/20/2023

      Amazing Apartment Complex

      Staff was very helpful and super nice. The apartment complex is so beautiful and has everything I need :) I would definitely recommend to family and friends. I am definitely planning on staying another year

        Manager

        12/20/2023

        The Abbey at Northpoint
        Thank you so much for the wonderful review. Customer service is so important to us, and your happiness in your new home is our number one priority. Thanks again!
        Review Author Icon

        anonymous

        Resident 2023

        8/8/2023

        Beautiful place

        Great location and the attention is very professional. Like to be here. 5 star place. Pool area very clean and the apartments are in perfect conditions. Lobby is very presentable and everything is close by.

          Manager

          8/8/2023

          The Abbey at Northpoint
          We appreciate the nice review! Once you are settled in, let us know if you need anything. Thank you for choosing Abbey at Northpoint as your new home!
          Review Author Icon

          kyriellehenry@gmail.com

          prospectiveVisited 2023

          8/3/2023

          A luxurious mid-rise community!

          Jackie was great and gave me a wonderful tour. The ammenties were immaculately clean and the leasing office was warm and welcoming. It feels as if you're staying at a hotel. I would recommend the community to family and friends.

            Manager

            8/24/2023

            The Abbey at Northpoint
            Thank you so much for the wonderful review, this is exactly what we like to hear! Customer service is extremely important to us, and we appreciate you taking the time to express your experience with others.
            Review Author Icon

            anonymous

            Resident 2019 - 2023

            8/2/2023

            Great group and management here!

            Love the location and staff been here for five years and I love it! Awesome pool environment close to good schools and a walkable neighborhood. Would highlight recommend. It is also close to many nature trails and corporate parks.

              Manager

              8/2/2023

              The Abbey at Northpoint
              Thank you for leaving such a nice review and thank you for your long-term residency. We are so glad you love it here, that's our number one goal!
              Review Author Icon

              dee.fleming2112@gmail.com

              Resident 2023

              6/30/2023

              Love this place!

              When I entered the front doors and was greeted by the staff here, I knew this is where I wanted to be. I spent the entire day looking at several complexes and The Abbey felt like home! Theresa gave an exceptional tour and was so passionate about what there is to offer at The Abbey! Once I made my final decision, it took no time for them to get everything situated for my move in, and in a timely manner. Ashly did an exceptional job communicating and making sure my documents were processed! I can’t say enough about this staff and the beautiful complex I now get to call home!

                Manager

                6/30/2023

                The Abbey at Northpoint
                Thank you for such a wonderful review! Your happiness and comfort in your new home is our number one priority, and we are delighted to have you as a resident. Thanks again!
                Review Author Icon

                anonymous

                prospectiveVisited 2023

                6/9/2023

                Staffing customer service

                I went in to tour the units at The Abbey at Northpoint and Jackie was very informative and inviting. Even though I’m not moving soon, she did make sure I was checking off things on my personal checklist for what I’m looking for in my next home.

                  Manager

                  6/9/2023

                  The Abbey at Northpoint
                  So glad to hear you were happy with your visit. Customer service is extremely important to us, and we look forward to having you as a new resident!
                  Review Author Icon

                  anonymous

                  Resident 2023

                  4/14/2023

                  Beautiful Apartments, Amazing staff!

                  These Apartments are Super Clean, really nice! Everyone kinda minds their own here. No one really bothers anyone. There is a nice pool and great gym with a variety of workout equipment. Parking lot is gated so that was definitely a plus!

                    Manager

                    4/24/2023

                    The Abbey at Northpoint
                    Thank you for the nice review! We are so glad you are loving your new home; customer service is so important to us, and we glad you love your new home.
                    Review Author Icon

                    anonymous

                    Resident 2023

                    4/14/2023

                    Very clean and nice staff.

                    The apartment’s are super nice and clean and all of the staff is friendly. Also the hangout area and pool are always clean and the food trucks on Thursday are always good. Highly recommend checking this place out.

                      Manager

                      4/24/2023

                      The Abbey at Northpoint
                      Food Truck Thursdays are awesome! We are so glad you are enjoying your new home, and thanks for the great review!
                      Review Author Icon

                      Jocquez_M

                      Resident 2023

                      4/14/2023

                      My thoughts and opinions while being at northpoint

                      The Abbey's at North Point offers an exceptional experience for renters, and I can wholeheartedly say that this is one of the best apartment communities in Spring, TX. First and foremost, the location is excellent. The community is nestled in a tranquil area of Spring, yet still close enough to fabulous dining, entertainment, and shopping options, including The Woodlands Mall, Market Street, Cynthia Woods Mitchell Pavilion, and more. Next, the amenities at the Abbey's at North Point are impressive. They offer something for everyone, including a resident clubhouse, sparkling pool, modern fitness center, a pet park, and outdoor grilling stations. For residents who work from home or require a quiet space, the community offers a well-equipped business center with high-speed internet access and comfortable conference rooms. The apartments themselves are modern, spacious and designed to fit your lifestyle. Whether you’re looking for a one, two or three-bedroom apartment, you can find a floor plan that suits your needs. The units feature stylish finishes, including granite countertops, modern appliances, walk-in closets, and much more. Finally, the management team goes above and beyond to provide a top-notch living experience for renters. They are professional, helpful, and genuinely care about their residents. Service… See More>
                        Manager

                        4/24/2023

                        The Abbey at Northpoint
                        Wow, thanks for such a nice review!. We are so thrilled you are loving your home here and thanks for sharing your opinion with others.
                        Review Author Icon

                        anonymous

                        Resident 2023

                        4/14/2023

                        I absolutely love these apartments. They are nice. All of the office ladies are amazing and very helpful with everything that we need. They also have coffee machines and free cookies in the lobby. 5 ??

                          Manager

                          4/14/2023

                          The Abbey at Northpoint
                          Thank you for the nice review! Customer service is our top priority, and we are so glad you are happy here. Thanks again!
                          Review Author Icon

                          Sandra_G524

                          Resident 2020 - 2023

                          3/22/2023

                          Awesome Management

                          Thank you Theresa, Allyson and Jackie for being the epitome of what management should be. You all are not just managers, you’re caring, thoughtful and always considerate. I truly appreciate what you all do for this community. You’re open minded and always concerned about your residents. So it says give you roses….so I’m giving you all the roses you definitely deserve. Thank you for making my apartment life such a pleasurable experience.

                            Manager

                            3/22/2023

                            The Abbey at Northpoint
                            This was so awesome to read, thank you so much Sandra! We appreciate you and your best experience here is our number one goal, thanks again!
                            Review Author Icon

                            anonymous

                            Resident 2022

                            9/29/2022

                            Fantastic

                            The apartment was a fantastic place and I had no problems, jackie Salazar was a fantastic liaison and super helpful, nice and made the environment that much better! Would highly recommend moving in just because of the friendly staff like Miss Jackie!

                              Manager

                              9/29/2022

                              The Abbey at Northpoint
                              Thank you so much for the nice review! Our goal is your happiness, and we are so glad you love your home, thanks again!
                              Review Author Icon

                              sfy2jywx2t@privaterelay.appleid.com

                              Resident 2021 - 2022

                              9/22/2022

                              The first time I walked in I spiked to Ms. Jackie she is so awesome I love her! Great customer service always with a smile and no complaints good person to talk to if you’re looking for more information about these apartments.

                                Manager

                                9/25/2022

                                The Abbey at Northpoint
                                Thank you for taking the time to leave a nice review for us, your opinion is so important to us. We strive to provide excellent customer service and I am so glad you're happy with your home. We appreciate your residency!
                                Review Author Icon

                                kassandrasuhey

                                Resident 2022

                                9/22/2022

                                Jackie is just AMAZING!

                                Since me and my fiance saw the abbey we really liked the apartment but Jackie's amazing customer service and personality made the decision so much easier. She was and continues to provide us with the best customer service.

                                  Manager

                                  9/25/2022

                                  The Abbey at Northpoint
                                  Thank you, Kassandra, for such a nice review! Customer service is our number one goal, and I am so glad you are happy with our team, we appreciate your residency.
                                  Review Author Icon

                                  Tonaysia1@yahoo.com

                                  Resident 2022

                                  9/16/2022

                                  Love this complex!

                                  Ive recently moved to this complex and absolutely love everything about it! Jackie was the best at getting me situated. She has been such a pleasure to work with since the beginning of the move-in process. Jackie is friendly, knowledgable, approachable and most of all helpful! I really appreciate her assistance during this process!

                                    Manager

                                    9/16/2022

                                    The Abbey at Northpoint
                                    Thank you for the lovely review, Jackie is one of our amazing team members! Customer service is our number one priority, and we are glad you are pleased with your new home.
                                    Review Author Icon

                                    anonymous

                                    Resident 2021 - 2022

                                    9/15/2022

                                    I love it here !

                                    I never have an issue in my apartment and anytime I have a question or concern, which is rare, Jackie is always there to take care of me! She is super helpful and if she doesn’t have the answer she gets me to the right resources! She is super sweet and always asks about my well-being as well as my cat, Jupiter! I appreciate her and the staff so much!

                                      Manager

                                      9/16/2022

                                      The Abbey at Northpoint
                                      Thank you so much for the wonderful review! Our goal is for our residents to be feel like family and your happiness is so important to us. Thanks again!
                                      Review Author Icon

                                      taraharpermba@gmail.com

                                      Resident 2022

                                      9/14/2022

                                      Hi My name is Tara and my husband is Bobby. My experience excellent!

                                      I fell in love with this place the first time I saw it and came in during Easter Weekend. The smell of the aroma is very nice and welcoming and the lobby and furniture is truly a display of luxury and warmth. Jackie S. was our representative that cared for us in our signing and showing us around. She is the hardest working person around here. She is very kind and polite. She showed me the first apartment that was available and I signed for it immediately. My husband trust my word and agreed with me. It was the most exciting time of my life . Everyday I come home I feel I am coming home to a rich castle because of all its beauty and maintenance care. The upkeep around here is impeccable. And my apartment is very cozy and comfortable. I love it here.

                                        Manager

                                        9/14/2022

                                        The Abbey at Northpoint
                                        Wow! What a lovely review, thanks so much! We are so happy you love your new home, and we appreciate your residency.
                                        Review Author Icon

                                        fransheskalinares@gmail.com

                                        Resident 2020 - 2022

                                        9/13/2022

                                        Great Apt Complex

                                        I have been a resident since January 2020!! And let me just say that I don’t think I’ll move to any other apartments!! I love this location, staff, the apt, everything. We have1-2 resident events every month, which are great to socialize with other residents and staff. The staff is amazing!! I always go to Jackie, anything I have concerns she helps me and always has an answer for me. And the maintenance staff too!! I have put work orders late like 4-5pm and they come before closing to fix whatever issue I had. The only con would be that we continue to have criminals stealing tires/rims off cars, I am always concerned that one morning my car won't have tires and would be in blocks. I understand crime is happening a lot since COVID but management needs to install cameras or have a security every night monitoring the garage and parking. But taking that out I love this place!!! If you're looking to move here, ask for Jackie!!

                                          Manager

                                          9/13/2022

                                          The Abbey at Northpoint
                                          Thank you for taking the time to leave a review. We are so happy you love it here and customer service is our top priority. We do our best to prevent criminal activity from happening on the premises but unfortunately, no one can guarantee anyone's safety or security and crime can happen anywhere. We appreciate your residency and thanks again for taking the time to share your opinion with others.
                                          Review Author Icon

                                          anonymous

                                          Resident 2021 - 2022

                                          9/11/2022

                                          Jackie Salazar is the best leasing agent I have ever ever encountered…

                                          Jackie Salazar is a great leasing agent and she has been extremely helpful from the first day I walked into the leasing office last year. She deserves a raise, I’m sure. Her helpfulness is the reason I signed a lease here.

                                            Manager

                                            9/11/2022

                                            The Abbey at Northpoint
                                            Thank you for the nice review! Customer service is so important to us, and we appreciate you taking the time to share your opinion with others.
                                            Review Author Icon

                                            anonymous

                                            Resident 2021 - 2022

                                            9/8/2022

                                            Love living here

                                            Jackie is an amazing leasing agent, she goes above & beyond for the tenants here. I appreciate her a lot! The apartment building stays clean as well ! The maintenance ppl move pretty fast to get the job done as well!

                                              Manager

                                              9/11/2022

                                              The Abbey at Northpoint
                                              Thank you so much for the nice review! Your happiness is important to us, and we are so glad you love your home.
                                              Review Author Icon

                                              osmy2709@gmail.com

                                              Resident 2022

                                              9/8/2022

                                              Estoy feliz por la atención de Jackie la mejor..se los recomiendo a todo

                                              Mi experiencia es super buena ..todo tranquilo..me gusta aquí estoy encantada con el lugar y no puedo dejar de mencionar a Jackie que fue la persona que me ayudo y me oriento en todo..su trato es incondicional, maravilloso ..A todos los interesados en vivir en un lugar tranquilo aquí sin lugar a dudas ..recomiendo 100% este lugar

                                                Manager

                                                9/8/2022

                                                The Abbey at Northpoint
                                                Thank you for the lovely review! We have an amazing team, and we are thrilled you are happy with your new home. Thanks again for taking the time to share with others, we appreciate you!!
                                                Review Author Icon

                                                Melissa_B231

                                                Resident 2022

                                                7/23/2022

                                                Best Apartments Ever

                                                OK, I have a lot to say about this place, and it's all good. I'll start by saying that we were in a house buying process and living in a different apartment complex, which will go unnamed, and basically had to find a short term lease with little to no time because they rented our apartment and wouldn't let us go month to month. So, we walked into the Abbey's office very desperate and, after dealing with bad management in other complexes for years, were BLOWN AWAY by their customer service. They offered us a short term lease at a reasonable rate, and had our entire paperwork processed within 3 days! They were kind, attentive, and respectful from day 1, throughout the time we lived there, and even after we got into our new house. The community is really a nice place to live. The property is beautiful with lots of amenities. They have on-site social coordinators (Apartment Life) who plan tons of fun events and are really gracious and welcoming. Gracious and welcoming are good words to describe all their staff. And attentive. They answer their phones, emails, and maintenance requests promptly and they do it with a happy… See More>
                                                  Manager

                                                  7/29/2022

                                                  The Abbey at Northpoint
                                                  Melissa, I can't thank you enough for taking the time to leave such a wonderful review for us. Your happiness is our number one goal, and I am so glad you loved your time here with us. Thanks again!

                                                  Updated Review

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2022

                                                  7/16/2022

                                                  Nice apartments, but FULL of thieves

                                                  I moved into the Abbey at Northpoint just over a month ago and have already had 3 packages stolen off of my door because the failed to drop off the packages to the mail room that delivery people failed to drop off that the mailroom. This isn’t necessarily the staffs fault, but the fact that there are no cameras in the hallways are absurd. I cannot keep coming home from work to have missing packages…

                                                    Manager

                                                    7/20/2022

                                                    The Abbey at Northpoint
                                                    I am sorry to hear this. I would contact the carrier and the company making the delivery to let them know. If there is anything we can do to help, please let us know. You can email me at managernorthpoint@abbeyresidential.com and I will be glad to help.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 662 sq. ft.

                                                    $1,279 - $1,354

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A6

                                                    1 Bed, 1 Bath | 780 sq. ft.

                                                    $1,399 - $1,424

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A7

                                                    1 Bed, 1 Bath | 940 sq. ft.

                                                    $1,740

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    5.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    4.9

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    7

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    85.71%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    11.43 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $350. Fee: $250 ~ 350. Rent: $20. Restrictions: We love furry friends and welcome your pets at The Abbey at Northpoint. Pet deposit fee is $250 for one pet and $350 for two. Pet policy fee is $250 for one pet and $350 for two. One time pet fee of $250. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Deposit: $350. Fee: $250 ~ 350. Rent: $20. Restrictions: We love furry friends and welcome your pets at The Abbey at Northpoint. Pet deposit fee is $250 for one pet and $350 for two. Pet policy fee is $250 for one pet and $350 for two. One time pet fee of $250. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
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                                                    Leasing

                                                    Welcome to The Abbey at NorthPoint. Midrise living and your chance to take a vacation from the busy routine and embrace life to the fullest every day. With a central location near major corporate headquarters, easy airport access and incredible dining and shopping right outside your back door, this is Houston living hassle-free. An address with all of the amenities you could dream of in a community that s charged with energy.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 07:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Abbey Residential

                                                    A-
                                                    A-
                                                    Communities
                                                    27

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 101 number of votes by renters, The Abbey at Northpoint is currently rated 4.5 out of 5 stars.
                                                    The Abbey at Northpoint is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Abbey at Northpoint is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Abbey at Northpoint is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Abbey at Northpoint is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Abbey at Northpoint is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Abbey at Northpoint is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 85.7143% of their community reviews in the past year.
                                                    Managers have replied within 11.43 days to their community reviews in the past year.
                                                    Abbey Residential
                                                    Cats Allowed
                                                    Deposit: $350
                                                    Fee: $250 ~ 350
                                                    Rent: $20
                                                    Restrictions: We love furry friends and welcome your pets at The Abbey at Northpoint. Pet deposit fee is $250 for one pet and $350 for two. Pet policy fee is $250 for one pet and $350 for two. One time pet fee of $250. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $350
                                                    Fee: $250 ~ 350
                                                    Rent: $20
                                                    Restrictions: We love furry friends and welcome your pets at The Abbey at Northpoint. Pet deposit fee is $250 for one pet and $350 for two. Pet policy fee is $250 for one pet and $350 for two. One time pet fee of $250. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Abbey at Northpoint

                                                    June 2024

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                                                    Baths

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                                                    The Abbey at Northpoint is a 526 - 1,588 sq. ft. apartment in Spring in zip code 77373. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,250 - $2,399. Nearby cities include Woodlands, The Woodlands, Shenandoah, Tomball, and Magnolia.

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