#12,916 #26 #2,206

What is epIQ?

The Pierpont

23770 Springwoods Village Parkway, Spring, TX 77373
(50 Reviews)
$1,348 - $2,247/mo

Move-In Specials

Summer savings with ONE MONTH FREE! *restrictions apply, subject to change.

Reviews

(50)

3.5 rating

See Details

50 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospectiveVisited 2023

7/24/2023

Amazing property

Absolutely amazing people Scott was the most patient with all my questions when he took us on a tour. The whole staff is amazing welcoming. I love love love this community The whole staff is friendly. Thank you guys Kiante

    Review Author Icon

    anonymous

    Resident 2021 - 2022

    6/12/2022

    This is a horrible place to live at. I have seen the reviews and I wish I had read them before we moved in. Management is horrible they lie to people just to get residents to move in. I suggest you do your research on they history of this property. Had a homicide vehicles vandalize stolen and they take for ever to help you give you footage. No security on site even though you’re paying for it. Ever since they went from a security company to so called police on site just went down hill from there. You have people making noise all hours of the night, leaving doors open.

    Review Author Icon

    Allisonk678

    prospectiveVisited 2022

    3/9/2022

    I absolutely loved this property and its family friendly staff! Mr Johnson and Joanna were incredible with helping me understand prices and which floorplan would best fit me and my family!! What an awesome place. I definitely recommend this property!!

      Review Author Icon

      YJLewis

      Resident 2021 - 2022

      2/8/2022

      The ladies in the office, in particular Monique & Joanna are very helpful and friendly. I was hesitant on renewing, but they make it worthwhile. The changes that have been implemented since these ladies started and keep on getting better!!

        Review Author Icon

        Heather_H265

        Resident 2021 - 2022

        2/4/2022

        Definitely not a safe place to live. We had a double homicide this year, multiple cars broken into or the wheels stolen, and i can’t even walk down my own hallway without getting cat called. The fire alarms are always going off, so when there was an actual fire, nobody was leaving the building. I called the office about a safety Issue just for the guy to hang up on me. It’s always loud and smells like weed and trash. The carpet is DISGUSTING and hardly ever cleaned. Ive had packages and my doormat stolen. I went to the office multiple times to submit my 60 day notice and they were still like “hmm looks like you never did this.” I have lived in many apartments and have never had as bad of an experience as with this one.

          Review Author Icon

          anonymous

          Resident 2021

          11/26/2021

          Renter beware!! You will regret it if you move into these apartments. Please look at the reviews on this site and several others about these apartments and look at how multiple people for years have stated they are a horrible place to live. Theft has been repeatedly reported over several years and nothing to this day has been done to make it better. My car was vandalized this week and I reported it and the young lady in the office actually put the phone done when I was telling her then when I said hello I heard her pick it up, and at that point I knew I really had to move. She said the manager would call me back and never even attempted to call. Never placed a notice on the doors or sent an email to the residents to inform them to watch their cars. That in itself is in inconsiderate and shows they don’t care about their tenants or their property. Not only does this make there apartment community look bad but it puts us at risk for thrives every night because they know we live somewhere where they can come and steal because we don’t have… See More>
            Review Author Icon

            anonymous

            Resident 2021

            8/7/2021

            This apt complex is slack it’s ------ and they are heart less I WOULD NOT RECOMMEND! Robbery every week and double killing also my daughter and i were in a fire on our apt and they have not shown any compassion they have us in a possible mold invested apt with no working major appliances refuses to move or fix the issue

              Review Author Icon

              anonymous

              Resident 2021

              7/27/2021

              Animal House(just like the movie) this place is full of riff-raff and getting worst every I put my head down in shame every time I leave to walk my dog because I know I will see something here not right happen trash left out sticking up the hallways . dog ---- every where , loud music all times of the night no one care's about this place and it show's

                Review Author Icon

                Love2020$

                Resident 2021

                7/18/2021

                Bugs in hallways and my apartment contact noise all throughout day and night halls smell like wet dogs dirty carpet throughout has domestic violence always in the parking garage ive witnessed at least 3 incidents not reported by management ive been blocked in by police on my way to work safely is a major problem l fear for myself and daughters this environment is way too stressful was promised a 1000 gift card With my move-in special I have still not seen that this place is seriously a joke you cannot get in touch with any type of management they don’t answer their phones they don’t respond to emails and I don’t respond to these complaints it’s ridiculous

                  Review Author Icon

                  anonymous

                  Resident 2019 - 2021

                  6/18/2021

                  Do not move here you will regret it. I have been here for 2 years and ever since the new management has taken over they have gone down hill. They keep the gym warm along with the hallways,They also open the doors of the gym in 100 degree weather. That never happened before they took over. The carpets in the hallways are always dirty, they barely clean them. The garage is also always dirty with trash all on the ground. About 2 weeks ago over 20 cars were broken into and had their windows broken out. Also About a month ago a guy was arrested for indecent exposure in the gym,they didn’t nor have sent out a letter or anything letting residents know about either incident. They have also not let residents know if this person is still living on the property,which is disturbing and a safe risk. They are more about filling apartments than the safety of their residents. They never answer emails or the phone even when you can clearly see them sitting in the office doing nothing! They have ruined a once great apartments.

                    Review Author Icon

                    anonymous

                    Resident 2020 - 2021

                    2/14/2021

                    Safe and fairly quiet ...........................................................

                      Review Author Icon

                      anonymous

                      Resident 2020

                      8/12/2020

                      Beautiful apartments the only issue is with the reoccurring incidents with left and vandalism. There are no cameras in the garage and Iv only seem a security personnel once in two years. If you call the cops they literally tell you about all the break ins that happen in the garage. Since living here Iv had to call 911 more times combined then my entire life. Kidnapping/ attempted murder- neighbor , hit and runs, people stealing tires and hub caps. If you want to feel safe do not move here because they have done nothing over the years to stop the garage vandalization and theft.

                        Manager

                        8/17/2020

                        The Pierpont
                        Hello, It is unfortunate that we, along with neighboring communities, have been a target and victim in the past with theft. We always work with local authorities to resolve any matters. Thank you,
                        Review Author Icon

                        Shirley Mamou

                        prospectiveVisited 2019

                        9/25/2019

                        The view of this property, along with the quality service it offers, makes it difficult to consider leasing anywhere else. It is in just the right location. And the pleasant and professional staff are very knowledgeable.

                          Review Author Icon

                          anonymous

                          Resident 2019

                          8/15/2019

                          We have lived at the Pierpont for over a year and just renewed our lease. We love the location and have found that the residents are very friendly, the office staff is kind and try to work as fast as they can to resolve any issue. The maintenance team has always worked so fast and come running when things need a little fixing, they are truly a hard working team. Any time you want to make friends just head to the pool.

                            Manager

                            8/17/2019

                            The Pierpont
                            Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff!
                            Review Author Icon

                            anonymous

                            Resident 2018 - 2019

                            8/10/2019

                            Fire alarms were a problem but hasn't been for several months now. Also, vandalism has been issue but as far as I have seen security has stepped it up for the time being. Also had a millipede issue earlier in the summer which has also been resolved. I give the high rating because all of these issues have been resolved. Can't avoid issues altogether at any property. Wish the residents would stop putting their trash bags in the trash room instead of the shoot provided (there's a smell when it's full), which is no fault of the property and it's cleaned daily by the staff. I don't plan on moving any time soon!

                              Manager

                              8/15/2019

                              The Pierpont
                              Thank you for your feedback! We are glad to hear that your experience has improved. We enjoy having you part of our community, and are always here if you have any further concerns!
                              Review Author Icon

                              anonymous

                              Resident 2019

                              1/6/2019

                              ------ is the is my one in the office that's not professional I'm confused on why she's in the professional world, she is always on her phone, it's sad. ------- is the sweetest one in the office. Please be more professional!!!!!!

                                Manager

                                1/11/2019

                                The Pierpont
                                Hi there, we would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 466-2676. We look forward to hearing from you.
                                Review Author Icon

                                Resident 573311

                                Verified Resident 2018

                                11/19/2018

                                Guest parking not great Club house not open 24hrs makes it difficult to get to apartment Club house hours not great 1 club house worker when he is off club house closed Pest control needs to come more often

                                  Review Author Icon

                                  Resident 573141

                                  Verified Resident 2018

                                  11/19/2018

                                  Where to begin...well, there's break-ins into vehicles in the garage on an almost weekly basis. The complex is noisy all the time- yes- even in the late night and early morning- because it is right off of 45. But the 45 noise is better than the hooting and hollering and bass blasting of the residents... With that being said, you are forced to pay for valet trash, which isn't even picked up half the time. Then you get in trouble for leaving the can in the hallway the next day- so I'm supposed to put my garbage back into my apartment after the people you pay to make me pick it up don't do their job?? We have roaches pretty regularly now, at first they were few and far between, but I've killed two in the past week. And we live a very clean lifestyle, by no means are we messy people. Even the apartments themselves are not that well finished. There's paint on the windows and floors, caulk everywhere in the bathroom, sloppy carpeting, and over half the power outlets don't work. I could go on and on forever, but it suffices to say quit reading here and go… See More>
                                    Manager

                                    11/21/2018

                                    The Pierpont
                                    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 466-2676. We look forward to hearing from you.
                                    Review Author Icon

                                    Resident 573140

                                    Verified Resident 2017 - 2018

                                    11/19/2018

                                    I moved in July 2017. The apartment was brand new. I loved my apartment for the first six months. Then I started having issues with my A/C unit. Since then up to now I've had my unit service four times.

                                      Review Author Icon

                                      Resident 573139

                                      Verified Resident 2018

                                      11/19/2018

                                      I enjoy the community a lot. It has a homey feeling without being crowded or stuffy. The amenities are extremely nice and the apartments themselves are brand new and everything works great. I like the location a lot as well.

                                        Manager

                                        11/21/2018

                                        The Pierpont
                                        We are so happy to read such a great review about The Pierpont! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                        Review Author Icon

                                        Resident 572486

                                        Verified Resident 2018

                                        11/18/2018

                                        I love the location of these apartments and the maintenance staff is Amazing! The office staff is nice, polite but extremely young and some what inexperienced. I believe they should be more customer oriented. They have "been too busy" to send me an email or text when I truly needed to hear from them.

                                          Review Author Icon

                                          Resident 572253

                                          Verified Resident 2017 - 2018

                                          11/16/2018

                                          I love this apartments, always prompt to respond any of our concerns, I will stay here for as long as I can, good with pets, excellent customer service! love the apartment layout, good neighbors so far.

                                            Manager

                                            11/21/2018

                                            The Pierpont
                                            Hi, thank you so much for your positive comments about The Pierpont! Thank you so much again for your feedback! We hope you have a great day!
                                            Review Author Icon

                                            Resident 571398

                                            Verified Resident 2018

                                            11/14/2018

                                            Multiple residents had their wheels stolen from their vehicles parked within the gated compound. Poor maintenance. Regularly triggered fire alarms. Roaches. Management has a pretty poor attitude "not my problem". Front desk staff are friendlier. Stayed at multiple rental properties around town and this is definitely the worst.

                                              Manager

                                              11/18/2018

                                              The Pierpont
                                              We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 466-2676. We look forward to hearing from you.
                                              Review Author Icon

                                              Resident 570657

                                              Verified Resident 2018

                                              11/13/2018

                                              Nice place, but the doors are ridiculously annoying. I can't even get into my house with out the sensor pad dying. But overall nice environment. The lock pads on the door needs to be easily manageable. I shouldn't have to get off work and come home to my locked out apartment. Please find a feasible solution for the doors:)

                                                Review Author Icon

                                                Resident 570440

                                                Verified Resident 2018

                                                11/12/2018

                                                Great complex, staff is awesome.... the amenities Are great.... the apartment it self is greatly laid out.... love this apartment community. The pool is very nice, the complex is very well lighted so fell safe here.

                                                  Manager

                                                  11/14/2018

                                                  The Pierpont
                                                  Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Take care!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bed, 1 Bath

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Beds, 2 Baths

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3 Beds, 2 Baths

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  C-
                                                  C-

                                                  Renter Ratings

                                                  A+

                                                  Review Ratings

                                                  Noise

                                                  5.0

                                                  Grounds

                                                  5.0

                                                  Safety

                                                  5.0

                                                  Office Staff

                                                  5.0

                                                  Maintenance

                                                  5.0

                                                  Neighborhood

                                                  5.0

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  F

                                                  Number of reviews in the past 365 days

                                                  1

                                                  Manager’s Review Engagement

                                                  F

                                                  Percentage of reviews responded to

                                                  0.00%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  N/A

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                  Leasing

                                                  THIS IS THE PIERPONT. Onsite tours available, by appointment only, please call or e-mail to schedule your personal tour. Evoking a rich area history while accommodating residents with luxuriously contemporary amenities, this new and bustling community is ready to welcome you home with style. The Pierpont is located conveniently near The Woodlands, world-class golfing and the ExxonMobil campus, ensuring that work and play are never far away. With 354 brand-new apartment homes that feature a studio, one-, two- or three-bedroom design, you can easily select the perfect fit for you. Your living experience is enhanced by a list of convenient amenities just waiting to be discovered both in-home and community-wide. Summer savings with ONE MONTH FREE! *restrictions apply, subject to change.
                                                  Show Less

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 50 number of votes by renters, The Pierpont is currently rated 3.5 out of 5 stars.
                                                  The Pierpont is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  The Pierpont is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  The Pierpont is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  The Pierpont is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  The Pierpont is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Pierpont is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Summer savings with ONE MONTH FREE! *restrictions apply, subject to change.

                                                  Check Availability

                                                  The Pierpont

                                                  July 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  31
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Is this your community?

                                                  Claim your community to update listing information, capture leads, and respond to reviews!

                                                  The Pierpont is an apartment in Spring in zip code 77373. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,247. Nearby cities include Woodlands, The Woodlands, Shenandoah, Tomball, and Magnolia.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.