Review History for anonymous

Wimbledon Apartments


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anonymous

Resident 2019

6/18/2019

I have to laugh because I read some (Google) reviews that say how wonderful Daniel (newest manager) is and how great this apartment complex is, which could not be further from the truth. Obviously regional doesn't give a crap who they let run this dump. There isn't enough time or space to write everything in this review. Daniel and his assistant Tracee are the rudest, most unprofessional people I have had to deal with in an apartment complex. Don't let Daniel fool you, at face value he seems pleasant, but he flips like a switch and he'll tell you what you need to hear to get a good review or a new tenant. It seems as though these people have never worked in customer service before, let alone run an office. They are all over the place and unorganized when it comes to dealing with tenants and issues that arise. They never return phone calls and don't communicate effectively between each other. Daniel is making aesthetic changes to the exterior of the property, all the while neglecting the interiors of these 30 year old buildings. The roach problem is out of control even though we pay a monthly charge for pest control and keep our unit cleaned daily. This complex is located in a great school zone, but not the best area of town. They are attempting to turn them into "luxury" units, which they will never be. Don't judge a book by its cover or by skimming through! I can't wait for my lease to end; free rent wouldn't make me renew my lease. I am not only speaking for myself, I have met some neighbors who agree 100%. I only hope to warn people so they won't have to live like this. Trust me, ignore the "good" reviews, true as they might be based on those people's brief experience, and let the negative reviews impact your decision.
    Manager

    6/20/2019

    Wimbledon Apartments
    We're disappointed to hear of the negative experience you've had at Wimbledon. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 376-8701. We look forward to hearing from you.

    Review 22 out of 79

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    Wimbledon Apartments

    March 2024

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