Review History for unhappytxrenter

Chappell Creek Village


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unhappytxrenter

Resident 2006

9/28/2006

Never again

Lived here for one year. Gave a deposit of $1350, $350 for me and $1000 for my 14 pound dog. When I moved in, I was told that the carpet was brand new. I was also forwarned by the assistant manager to be sure and not let my dog soil the carpet. Sure enough, my dog soiled the carpet in three spots. I had the carpets cleaned and there was no staining. The entire apartment was spotless when I moved out, which the manager told me personally. However, when I moved out I received $50 of my deposit back. They were replacing the carpet b/c of the three soiled areas. Apparently, they go in after you move out with a blacklight to check for pet spots. These do not show up after cleaning, but will show up via a blacklight. Maintenance was horrible. AND, despite previous reviews, you CAN hear your neighbors. These are expensive apartments and nice, but think twice b4 you move here. The management is not upfront with you, and I felt scammed regarding my deposit. I should have more closely heded the assistant manager's forwarning. The manager is nice, but essentially has little power to help you. They are also very particular about upkeep...I had one manager from the sister complex across the street stop me while I was walking my dog to ask me if I was picking up my dog's poop. I scooped up the poop with my hand and said "yep." She was horrified.

    Review 10 out of 13

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    Chappell Creek Village

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