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The Retreat at Western Hills

601 Twin Oaks Dr, Temple, TX 76504
601 Twin Oaks Dr, Temple, TX 76504

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The Retreat at Western Hills

 
 
 
 
 
 

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Ratings & Reviews (102 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/26/2020
I hate it Been here almost 2 yrs have one car stolen one car broke into , items stolen off our porch, the a/c sucks when the temperature gets high we have dripping heat ducks from condusation. Dips in flooring living room an kitchen, they tore… See More
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Former Resident 2019
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Maintenance
Neighborhood
Safety
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Office Staff
06/16/2020
The property manager and Whitney do not care about anything but the money. For one I was shown an upgraded model but not given the upgraded model. Two the toilet was falling into the floor beneath me and instead of moving me to a different unit… See More
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Legacykkugelman • Resident 2020
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2020
I just moved into the Retreat last month and I already love living head. The neighborhood is so quiet and stores, and my jobs are just minutes away. The staff is very friendly and helpful. I would highly recommend moving to The Retreat! See More
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Resident 2015 - 2019
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Noise
Maintenance
Neighborhood
Safety
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Office Staff
08/27/2019
I can't believe they allow contractors to work on apartments after people move out till all hours of the night. Suppose to be quite hours after 10 pm; however, they have contractors still working doing work making all kinds of noise past 1130 at night. No… See More
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Ssscastro • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2019
I have been living here since June .And all I can say its amazing !! This is my first time living on my own and I was scared but Whitney and Ashly and the new lady up front Jody . Made me feel very welcome and… See More
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Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/25/2019
I would not move here, the water issue has not been fixed.They gave 25 dollar gift cards for being out of water for a month and our water bill was higher than it usually is every other month. Parking is terrible. You can here all of… See More
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Resident 2018
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2018
I love living here now. Before the new management took over, no one was ever in the office and I couldn't get any questions answered. Now the staff is always there and super helpful! I love all of the renovations that are being done and can't… See More
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Former Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2018
I have lived at this community now for almost a year and yes there has been some issues but overall it's a really great place to stay. The did have hot water issues but from what I understand it was from the previous owners neglect. As… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2018
I love this community because of the new managment. Im really happy that they fixed the boiler. I have hot water for days now! This was a much needed fix. They staff is super nice. They always have events for us. This is the place to… See More
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Resident 2018
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2018
I'm really happy with new management. They have taken care of all of the hot water problems and are making this complex beautiful with all the rennos! Nice staff! They are doing functions for us left and right. See More
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theciara • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/15/2018
Last month everyone was out of hot water for 10 days straight! We thought we would be compensated but of course they just passed out breakfast burritos lol my water bill was actually higher than normal also! Thought everything would be good after that 10 period… See More
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Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/08/2018
This apartment complex fails to provide adequate amenities, such as hot water or even water at all. Noise complaints are never addressed, and maintenance requests take over a week or two to be inspected. In the last 2 months, I have showered at other places rather… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2018
I have been here for two years. First let me start by saying I've never been late on rent. This last month the staff lost my money order and tried to blame me. Luckily I kept my receipt. I took the receipt in and instead of… See More
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Resident 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2018
I know it is difficult and confusing to figure out if this apartment complex is an ok place to live, so I want to set the record straight for you once and for all. As a disclaimer, I am posting this anonymously because I still live… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2018
Since I have lived here, the management company has changed hands multiple times. To be clear, I pay my rent in full every month. I haven't gone one month without having my water shut off for days at a time or not having hot water for… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2018
We have lived here since June of this year and the water has been shut off SEVERAL times, I have run into snakes and all they say is "it's nature" when they let the grass get knee height. The pool was solid green and still open… See More
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Susan_B111 • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/16/2018
We moved into the community in the middle of October 2017. I was immediately struck by how friendly people are here. Management is friendly, respectful and super accommodating. Maintenance is always responsive to requests and willing to do what they can. That being said, when it… See More
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Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/01/2017
First moved in just had a baby and it was mid Winter and really cold. No heat and it was more than 3 days before maintenance did anything. Had to get a space heater. On top of that severe water damage on ceiling as it was… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/18/2017
Other than occasionally coming home to find no water until around 5pm and maintenance getting slower, I have had a really good experience living here. Kari has been wonderful since day one. The staff is always courteous and helpful. See More
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 brittneybelcher 544857vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2017
I've had it to the top with this apartment complex. I moved from Round Rock so I didn't know much about the area or apartments in Temple. I've should've known something was up with the low prices and move in special they were running. They were… See More
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Jjwhite0915 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/15/2017
I know this review is long but, I really need to get this off my chest and if you are thinking of living NEED TO READ THIS FIRST!! I have lived in the Retreat apartments for almost a year and it has been the WORST year.… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2017
This place is beyond trash. At first it all seems very reasonable price wise, until you get your first bill utility bill. Every month theres a pipe bust. EVERY month theres a notice on the door about water being shut off for however long. I just… See More
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Bcw0691 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/22/2016
A lot of these reviews are a few months old, so I thought I'd give an updated review. My husband and I have lived at the retreat for a few months now and have no issues with the water as a lot of others have complained… See More
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Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2015
I have stayed at this apartment complex for 3 years ONLY because it is around the corner from where I work. I would not recommend this apartment complex as a place to live to my worst enemy. There are roaches in the bathroom and kitchen. I… See More
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The Retreat at Western Hills Manager

09/10/2015

Hi there! Thank you for review. We appologize that your Twin Oaks experience was unpleasant. Twin Oaks is under new management and we would sincerely appreciate the opportunity to further dicuss your issues. Best to you! -Brittney Johnson, Property Manager

Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/16/2014
Office staff is very friendly. I've had to call after hours and the maintenance man came and fixed my issue within 30 minutes of calling it in. See More
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The Retreat at Western Hills Manager

02/04/2015

Thank you so much for taking the time to review our community. We appreciate the feedback, and we value it! We are so pleased to know that your maintenance requests have been taken care of promtly. Please don't hesitate to let us know about areas where we can improve. We are here to serve our residents! Thanks again and have a great day! -Twin Oaks Management Team

 Updated Review
Rating Breakdown
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer Connections

General

  • 24-Hour Fitness Center
  • Balcony
  • Blinds
  • Built-In Wet Bar
  • Cable & Satellite
  • Ceiling Fan
  • Central Heat and Air
  • Clubhouse
  • DishWasher
  • Disposal
  • Faux Wood Floors
  • Fireplace
  • Garden Windows
  • Handrails
  • Microwave
  • Microwaves in Select Homes
  • On-Site Maintenance
  • Pet Walking
  • Pets Allowed
  • Pool
  • Refrigerator
  • Walk In Closets

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    587

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price
    Price

    N/A

  • SQ. FT.

    661

  • Available
    Avail.

    N/A

  • Model

    A2

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    825

  • Available
    Avail.

    N/A

  • Model

    B1

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    900

  • Available
    Avail.

    N/A

  • Model

    B2

  • Price
    Price

    N/A

  • SQ. FT.

    900

  • Available
    Avail.

    N/A

  • Model

    B3

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,178

  • Available
    Avail.

    N/A

  • Model

    C1

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Welcome to The Retreat at Western Hills, the place where quality and comfort meet. This beautiful community accented with quaint, brick buildings is exactly what you are looking for in Temple, Texas. Our one, two, and three bedroom apartment homes were made with you in mind. Interior features include vaulted ceilings providing a timeless touch, private patios for outdoor entertaining, central air for those hot, summer days, and fireplaces for those chilly, winter nights. The Retreat at Western Hills is completely pet friendly welcoming large dogs and the grounds are full of trees and green grassy areas for you and your pets to enjoy.The perks are never ending here with a clubhouse to meet your neighbors and enjoy the library, a 24-hour fitness center to stay in shape, and a refreshing pool to cool down in. When you are not enjoying all that The Retreat at Western Hills has to offer take time to explore the surrounding area. Temple, Texas sits right between Waco and Austin providing a great setting outside the big city but still close enough for convenient visits. Outside of our community, you'll find Loop 363, I-35, Industrial Park, and Downtown Temple just a few miles away for easy access to the renowned Scott & White Hospital and VA Hospital, SpareTime Fun Center, HEB, and Wal-Mart Distribution Centers, and unlimited dining options. The Temple Mall is nearby for retail therapy and Meg's Caf or Pinetti's are local restaurant favorites. We are also located near Fort Hood, Temple College, and UMHB.Come see us today, and one of our friendly staff members will help you get your modern day escape today!

Questions & Answers (1)

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How is the water there bc I'm seeing alot of reviews about issues with the water

Anonymous · June, 19 2018 · 1 answer
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· Just Now
S
There are occasional issues where management has to turn off the water throughout the community to make repairs. Lately, though, they have been coming around to post notices on our doors to advise us of a water outage. When that happens, we are given notice of four or more days ahead of time.
Susan_B111 · June, 19 2018

Frequently Asked

What are noise levels like at The Retreat at Western Hills?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Retreat at Western Hills?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is The Retreat at Western Hills?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1.5/5 stars, which is considered being slightly effective on average.

What is the pet policy at The Retreat at Western Hills?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths


The Retreat at Western Hills Gallery

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Floor Plans
Resident Uploaded Photos

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The Retreat at Western Hills is a 587 - 1,178 sqft apartment in Temple in zip code 76504. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Belton, Little River, Troy, Salado, and Rogers. 76502, 76501, 76513, 76554, and 76579 are nearby zip codes.

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The Retreat at Western Hills

Provided by Property Management

Management Photos (32)

  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
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  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
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  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/19/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/18/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/18/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/18/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/18/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/18/2018) Image of The Retreat at Western Hills in Temple, TX
  • (Manager photo uploaded on 02/18/2018) Image of The Retreat at Western Hills in Temple, TX

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 08/15/2012) Image of The Retreat at Western Hills in Temple, TX
  • (Resident photo uploaded on 08/15/2012) Image of The Retreat at Western Hills in Temple, TX
  • (Resident photo uploaded on 08/15/2012) Image of The Retreat at Western Hills in Temple, TX
  • (Resident photo uploaded on 08/15/2012) Image of The Retreat at Western Hills in Temple, TX
  • (Resident photo uploaded on 10/30/2009) Image of The Retreat at Western Hills in Temple, TX
  • (Resident photo uploaded on 07/04/2008) Image of The Retreat at Western Hills in Temple, TX
  • (Resident photo uploaded on 04/20/2017) Image of The Retreat at Western Hills in Temple, TX
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