| Number of reviews in the past 365 days | 17 |
| Percentage of reviews responded to | 52.94% |
| Average time to respond to reviews | 82.35 days |
Cortland Lakeyard District
2570 Lake Ridge Road, The Colony, TX 75056
2570 Lake Ridge Road, The Colony, TX 75056
Floor Plans
- $1,400+
- $1,913+
Check Availability
Cortland Lakeyard District
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (17 Reviews)
No reviews match your search.
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/23/2020
Nothing has been promised since we've been here. Save your money and find elsewhere please. see attached photos for reference. 24/7 unrestricted enormous dogs parking with dog waste piled up so you can smell it walking past yards. I have over 50 issues on my move… See More
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Verified Resident 835077 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2020
Ive worked with Lauren and Juliet and they both were amazing. Ive had conversations with another office worker twice and she wasnt as pleasant. Overall I have nothing bad to say about the apartment. I highly recommend. See More
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Verified Resident 829753 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/07/2020
The apartment and amenities are premium; however noise level has been a constant issue for me with neighbors above me. Soundproofing apartments would have been ideal when building occurred. The maintenance and office staff are by far one of the best I've deal with in the… See More
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Cortland Lakeyard District Manager
10/11/2020
Hello Verified Resident 829753, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Verified Resident 829158 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/06/2020
Professional staff. You can have a million things needed and they will do there best to deliver. Place is always looking beautiful and up to date. I would recommend this place to many people who are looking for clean and safe place to live. There are… See More
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Cortland Lakeyard District Manager
10/07/2020
We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Resident 823504 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2020
2 months in everything is behind schedule which we werent told about. Had so many issues moving in credit was issued, even smart city credited me. You can call me to hear the rest at . Thank you See More
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Verified Resident 818673 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/15/2020
Amazing staff from the get go! Jay and Lauren were very helpful from the beginning. The amenities are second to none. Besides the BBQ grills, there's even a brick pizza oven! Plenty of seating throughout the complex to unwind, great neighbors and pet friendly. Beyond impressed… See More
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Nancy_K224 • Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
Management may sell this as a luxury community but there's nothing luxurious about this apartment complex. They approve basically anyone who applies to live in this community and allow all types of trashing and littering. I personally have a private yard with two pets and our… See More
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Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2020
I just moved in less than a week ago, and so far, I really love it here. The amenities are top shelf and the people here have been fantastic! I had a few minor issues with my garage clicker and thermostat, but the maintenance guy was… See More
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Verified Resident 803631 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2020
I have lived in Lakeyard District for only a short time but I would rate my experience the complex and the leasing office staff as extremely satisfied. Lauren, the leasing agent who handled my move in was extremely commumicative and helpful and helped make the move… See More
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Verified Resident 803206 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/13/2020
Floorplan is excellent. Gated community, contemporary finishing coupled with large walk-in closets and bathrooms. Decent island kitchen with a french-door refrigerator is a plus. Only downside is the windows could be better insulated against the noisy road behind my building (the other buildings are okay as… See More
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Cortland Lakeyard District Manager
08/14/2020
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Verified Resident 803173 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/13/2020
This place is great and has a beautiful pool area and the apartments themselves are beautiful and nice. The only issue I have is the late night parties and screaming from people in the pool late at night..... which isnt that big of a deal its… See More
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Cortland Lakeyard District Manager
08/14/2020
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Lakeyard District
Verified Resident 800251 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2020
What an amazing community to live in! The staff at the office are so kind and the maintenance workers cannot be more excellent and conducting their work quickly and to my satisfaction! I would recommend this community all of my friends and I have already recommended… See More
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Cortland Lakeyard District Manager
08/06/2020
Verified Resident 800251, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Verified Resident 799764 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2020
My dog and I are very much enjoying our new home. I dont like to complain or anything just thought I would point these things out above since I was asked. It will be very nice when the construction on the courtyards are complete. A very… See More
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Cortland Lakeyard District Manager
08/05/2020
Hello Verified Resident 799764, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
Verified Resident 795293 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/23/2020
Great experience so far. Just moved in a few days ago but staff has been very helpful and attentive. Very quiet apartments and everything is brand new. Now I just have to fill the rest of the mandatory 201 characters. There. Overall great experience and would… See More
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Cortland Lakeyard District Manager
07/24/2020
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
Verified Resident 789055 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2020
Very pleasant and relaxing clean place everyone is nice and courteous I would recommend this place to many friends so glad I chose to live here and the pool is amazing along with the amenities in the office See More
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Cortland Lakeyard District Manager
07/13/2020
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Verified Resident 773859 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2020
Lake Yard District is a very luxurious apartment complex. It is a very quiet and peaceful complex. The amenities are way above average, the grounds are beautifully kept and the office staff always answers the phone in a courteous manner, willing and ready to listen and… See More
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Cortland Lakeyard District Manager
06/15/2020
Hi, thank you so much for your positive comments about Lakeyard District! We are so happy that you have enjoyed your experience with us, and please let us know if you ever need anything!
Verified Resident 773327 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/29/2020
We just moved a few weeks ago. So far every experience weve had regarding the complex and those who work here have been excellent. Maintenance is fast when you need it and gets the job done. Its a brand new complex so we were the first… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$1,400
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
2 Bedrooms, 1 Bathroom
- PricePrice
$1,913
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Disclaimer: Special, prices and availabilities subject to change.
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Frequently Asked
What are noise levels like at Cortland Lakeyard District?
The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland Lakeyard District?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How safe is Cortland Lakeyard District?
The community is rated 4.1/5 stars, which is considered being extremely safe on average.
The community is rated 4.1/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.1/5 stars, which is considered being extremely effective on average.
The community is rated 4.1/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 52.94% of their community reviews in the past year.
Managers have responded to 52.94% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 82.35 days to their community reviews in the past year.
Managers have replied within 82.35 days to their community reviews in the past year.
What is the pet policy at Cortland Lakeyard District?
No pet policy available
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath
1 Bed, 1 Bath and 2 Beds, 1 Bath
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Cortland Lakeyard District is an apartment in The Colony in zip code 75056. This community has a 1 - 2 bedroom, 1 bathroom, and is for rent for $1,400 - $1,913. Nearby cities include Frisco, Carrollton, Lewisville, Plano, and Addison.
