Montfair at The Woodlands Apartments
Resident · 2016 - 2017
Worst experience of my life! I never wanted to live in an apartment complex and all of my worst nightmare came true here. They allowed staff into my apartment while I was at work. Next thing I know my apartment was burglarized and my new imac stolen! On top of that they didn't fix the door and expected me to stay there! Another resident had the same issue. Other residents have experienced garage burglaries, car burglaries, etc. No email sent to residents letting anyone know. They don't care about anything, but money. Then the garbage fee, which most people don't need. The company that collects the garbage in the hallways if a bag breaks. This is reported to office and stays there for weeks. Emails go unanswered. Complaints are ignored. Staff is rude if you bring anything up. They wom't give out the corporate ZRS management number. Even though that is who they needed to contact to see if I could get a new door after the burglary, you could see into my apartment from the hallway. Knowing this happened they would send emails saying inspections would be done, so all residents needed to leave security systems off. Even after I explained I didn't feel comfortable with this due to breakin, they insisted. Needless to say I missed a day of work to be there. Questionable as to whether they do background checks on the workers. Always new faces, in fact before the first two apartments were broken into a maintanence worker was being fired. Stay away from this place, they really don't care about residents or safety. Not safe to live in. The day Inmoved out 5 other people in my building were moving out.