Tomball Ranch Apartments

What is epIQ?

Tomball Ranch Apartments

327 West Hufsmith Road, Tomball, TX 77375
(38 Reviews)
$1,398/mo

Reviews

(38)

2.5 rating

See Details

38 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2019 - 2022

11/22/2022

Roaches everywhere in these apartments.

Run fast and run far! You've been warned. These are pictures of roach infested refrigerator they gave me when I asked to have my refrigerator shelf replaced. There were live and dead roaches in this refrigerator and they moved all of my food over to the one with roaches when I was not home.

    Review Author Icon

    anonymous

    Resident 2019 - 2020

    3/3/2020

    Do not rent here! This has been the worst mistake my fiance and I have ever chosen to do for our family. Horrible leasing manager who is rude and tries to thi k she has power over the residents who live here, her name is Jackie. Awful maintenance response and most things. Roaches roaches and more roaches. Kids who's parents obvioulsy let them run wild and are loud and refuse to of the way. Laundry room is not from the hours of 9am to 5:30pm Monday through Friday and only open from 10:30-4 Saturday. We have to have a time limit to do our laundry when it clearly states online its an open laundry facility. Do yourself and anyone who is looking for renting an apartment to avoid these at all cost.

      Review Author Icon

      huo

      Resident 2018

      2/13/2018

      I love this community because it's a lot of space for the price. My maintenance request are always taken care of quickly. I moved in November. Cheryl leased the apartment to me. I love my neighbors. I would recommend this property to anyone.

        Review Author Icon

        Mandkt

        Resident 2015 - 2016

        12/10/2017

        Do not waste your time here. They do not keep managers long enough to get repairs done. When we moved in there was food still in the fridge from last tennant.Manager said it was from cleaning crue. Water bill ia outrages. We have 3 peaple in my unit and pay same amount as units who had 12. Yes do not do checks on tenents so the peaple coming in are druggies and pedofiles. Kids running around all hours of the night, vehicles being broken into. Parents do not bother watching there kids because they are either asleep or doing a sale. We found little baggies all over the property. And my little one found a bag with coke in it. I turned it over to Tomball PD. Got my family out of there ASAP. Don't rent from of your children depend on it! I wish there was a no star choice..Call Tomball PD ask about crime rate there and how many times a week they are there..

          Review Author Icon

          anonymous

          Resident 2016

          10/9/2016

          The apartment manager is a JOKE! She took our deposit and WE had to call her to see if we were approved days after she was supposed to call us. She told us we were approved and would call us back with deposit amount and NEVER did. We have been calling and leaving messages and she NEVER calls us back. We literally have to Chase her. So she pretty much took our money and is just ignoring us. SAVE YOUSELF the stress and don't even waste your time renting from here or even attempting she just takes your money. We were supposed to be moved in a week ago and still have not heard from her. Evertime we get her on the phone she finds a reason to hang up. DONT WASTE your time or money!

            Review Author Icon

            anonymous

            Resident 2015 - 2016

            5/21/2016

            Please save your self the headache and frustration Management unprofessional, Maintenane can't fix things. These apartments are owned independantly they don't care about the property. Window units because AC doesn't work. If you can live somewhere else please do. Very old building. For the money you can live in a nicer place with washer and dryer in apartment and cleaner property with Maintenace that will respond.

              Review Author Icon

              anonymous

              Resident 2015

              11/29/2015

              The apartment itself is great the property is nasty Sidewalks are covered with slimy mud anytime it rains not just a bad rain Mange the grass around the sidewalks is solid mud because people have to walk in the grass to get out of the mud in the sidewalk At least it doesn't dogs that pee and crap anywhere they choose

                Review Author Icon

                Houstonrockets22

                Resident 2014 - 2015

                5/26/2015

                I lived here for a little over a year it's been the worst place ever...If you are looking for a place to live don't rent here. The manager here is so lazy and she is never in the office she is very rude to the residents I have tried to call corporate to make complaints but they seem not to care. All the good reviews that are on here are from corporate trying to pretend it's a resident that lives here it's all --------. I wonder if the owner of this place actually knows what's really going on his property ..Hmmm probably not !!! Don't stop and look at the infested apartments you will regret it !!!

                  Review Author Icon

                  anonymous

                  Resident 2013 - 2017

                  7/13/2017

                  During the 4 years I have lived here there have been 3 managers and the current manager, Lettie is by far the best we have seen. She is pleasant and efficient as a manager. I recently learned that she is leaving next week and I really hate to see her go,. I sincerely hope that when the owners hire her replacement they are mild mannered and fair like she is and not showing favoritism toward the tenants they become friends with. We are now once again at the mercy of administrative decisions.

                    Review Author Icon

                    LadyJinstar

                    Resident 2013 - 2014

                    12/23/2014

                    From the moment i moved into my apartment it has been hell. First of all the apartment they showed me was way different from what i moved into. My apartment was not finished when i moved in, it was not even cleaned from when the previous owner was there. There was a new sloppy paint job but that was it. Not to mention roaches in the fridge, cabinets, EVERYWHERE! Also my ac went out 2 days after i moved in and wasnt fixed until a week later (in the summer mind you)... When Ladonna was manager for a short time it was better, you can tell she worked hard and made this place safer and got things done. Now we have a new manager and everything has gone to crap! She lets anyone and everyone move in. The cops are called every other night, my kids had to watch several people getting arrested and fighting. Young teenagers with known criminal records walk around smoking pot in front of children and play loud obscene music. Our "manager" even forgets to pay the water and electricity bills for the complex. Nothing is EVER fixed anymore, they mostly just put a band aid… See More>
                      Review Author Icon

                      anonymous

                      Resident 2012 - 2014

                      9/5/2014

                      I live in one of the few apartments that have not yet been renovated. We have roaches out the wazoo, the office manager is NEVER on site. When you call her about a problem, if she answers her phone, she doesn't have the work done. Ms LaDonna had the place cleaned up, now its going to the dogs again. The office manager does not walk the property. Currently the electric bill was not paid for the complex so we have no laundry room, no pool, & no outside lights. Which is a safety hazard. The worst thing upper management did was fire Ms LaDonna. I would not recommend anyone move into this complex til they fix the problems. You will get notices saying you will be fined if you do not allow them to come into your apartment & when you wait all day for them they never come. Many of the apartments are in serious need of repairs, but the office manager says she is still cleaning up behind Ms LaDonna, which I find very unprofessional. She told us that she has been doing this for 25+ years. Then told another tenant that she was new to her job.… See More>
                        Review Author Icon

                        itisme713

                        Resident 2014

                        8/19/2014

                        I have lived here a few months and things seemed "ok" cheap price for rent.. not always looks the best around here but ok. I been hearing about bug bed problems in more than one and it scars me. i dont live in the building but maybe mite get them in washer room? also inspectors wer e hear.

                          Review Author Icon

                          earl2064

                          Resident 2012 - 2014

                          7/10/2014

                          apartments old but ok. bad problem of sewer overflow. kids play in poop when leaks. toilets overflow and poop floats on bathroom floor messed up

                            Review Author Icon

                            anonymous

                            Resident 2012 - 2014

                            5/26/2014

                            I been here for to 2years it suck they puting rent at $800 all the apartments don't look like that they will lie my ---- is all old no paint and lots of roaches and parking to small good luck who rents here lots of headaches

                              Review Author Icon

                              anonymous

                              Resident 2014

                              5/23/2014

                              I moved in here while Elsa was manager. She was rude, dishonest and let just anyone move in. It was very hard to get any action on requested repairs. LaDonna became manager and the place started getting cleaned up. tenants were screened better and it has been moving toward a family oriented community. The partying has been curbed quite well. she has the grounds looking beautiful, everything has been going well. For whatever reason management saw fit to fire her and bring in someone else. I sincerely hope that things continue on the upswing. the location is convenient and I would like to stay here unless they start singles in here that act like those Elsa used to welcome. the buildings are old and kept up about as well as can be expected.

                                Review Author Icon

                                anonymous

                                Resident 2011 - 2014

                                1/26/2014

                                I have lived here 3 years.... it used to suck.... but Miss Ladonna is awesome.... does everything within her power to help and resolve any problems that arrive. Makes me want to reconsider moving.... :)

                                  Review Author Icon

                                  Biggirl48

                                  Resident 2014

                                  1/26/2014

                                  I lived here when the other guy had it and yes it was bad , but now the new owners came in and it feels like home now. So if you are having so many problem's maybe you should look at yourself and stop blaming others for your own problem's no one is prefect but now they are making things better and people are nice and your children can go outside and play and you do not have to worry about someone trying to sell them drugs are fighting in front of them, so I think Tomball Ranch is a great place to live..

                                    Review Author Icon

                                    rayraylane0802

                                    Resident 2013 - 2014

                                    1/26/2014

                                    I have lived here since about july of 2013 and my little family of 3 love living here management is great. She is always willing to work with her tenants if they are willing to work with her its a two way street. the tenants all look out for each other and we help each other out when one is in need I would recommend this place to anyone of my family or friends that are looking for a small 2 bedroom apartment for a reasonable price.

                                      Review Author Icon

                                      rnisbet

                                      Resident 2014

                                      1/25/2014

                                      worst place in the world to live 1 am and im writing this because of neighbors I cant sleep and when you call management she says there is nothing she can do but talk to them. well learn your job and and learn your residents. 750 a month? no carpet no washer and dryer. Oakbend apartments less then a half Love to let the owner know how this place is being ran. And I don't mean class a management because they don't do there job either.

                                        Review Author Icon

                                        tysy11205

                                        Resident 2014

                                        1/14/2014

                                        I currently live here and have a couple small problems since moved in, which were fixed immediately! The only problem I had was it took a little long to finally get in my apartment. If you guys are having so many problems why don't you just move out, and make room for the people that actually want to be here. Smh!

                                          Review Author Icon

                                          BigD1970

                                          Resident 2013

                                          11/5/2013

                                          I currently live here, and was told I was going to have new appliances installed before I moved in. I left my deposit in August, moved here in October, and still no new appliances. I was supposed to have my new dishwasher yesterday, but got the run around, and was asked to schedule today. I don't want to blame the management, but the new owners, they are the ones who purchase the appliances. The maintenance guy does what he can with what he has. I think the 7/11/2013 was posted by the owners, cause no one that lives here would give that review. I WILL be moving when my lease is up. I would not recommend this place.

                                            Review Author Icon

                                            Gabby87

                                            Resident 2010 - 2013

                                            7/15/2013

                                            I have been living here since 2010 with my 2 children and my cat. It has been such a nice place since the new owners took over in Nov. now me and my children can sleep in peace at night the apartments are much nicer the office staff and maintenance are really sweet. I'm so glad the other owner Gary is gone. My lease is up this month I'm definitely going to sign up for another year.

                                              Review Author Icon

                                              wavila40

                                              Resident 2013

                                              7/15/2013

                                              These apartments are very bad and the manager Elisa is rude to you when you being up when there is a problem the your unit. When my husband and I moved in our apartment was not even finished. The dishwasher was still in box in our living room, the garbage disposle was on the ground, there was no running water in the kitchen, or in the master bathroom. Who ever painted the apartment did a realy bad job, there was paint splatted in the bath tubs and the sinks in the bathroom, and mirrors. The walls are were not well enough there is paint on the carpet. Who ever cleans the apartments did not do a good job, I had to clean the apartment so I could put things away. Light fixures were missing, light swicth plates were missing, and so were the outlet plates missing. I had to buy the stuff to fix my apartment, and to install my dishwaher in so I wash my dishes, and have running water. The air conditioner has not been working since we moved in. We have a window unit that barely cools down the living room, bedrooms, and the kitchen are hot… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2003 - 2013

                                                7/11/2013

                                                my mom and i have lived here four 10 year i lost my dad and we could not bear to leave. my mom is on oxogen and I thought when the ownership changed they would forse us out. They did not and we could not be happier this looks and feels like we moved to a different location. I just want to say thank you to who owns it now.

                                                  Review Author Icon

                                                  chrisrandall

                                                  prospectiveVisited 2013

                                                  7/11/2013

                                                  I visited the property back in June 2013. At the time, I couldn't find the rating choice for the name after 'Tomball Ranch'. The on-site staff Elsa was very helpful. There was a new owner since late last year and did a whole new renovation. All units are new both outside and inside. Nice landscaping and fences around. I liked it that it had designated parking space for each renter. Surprisingly, the suites also looked very nice too. I really doubt this rating reflect the current status of this home. It should earn > 75% for sure. It is situated in a quiet location, all 2 bedroom homes, which is why I am not living there. I only need 1 bedroom. Otherwise, I will definitely see myself living there with my cat! :D

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    N/A
                                                    N/A

                                                    Renter Ratings

                                                    N/A

                                                    Review Ratings

                                                    Noise

                                                    0.0

                                                    Grounds

                                                    0.0

                                                    Safety

                                                    0.0

                                                    Office Staff

                                                    0.0

                                                    Maintenance

                                                    0.0

                                                    Neighborhood

                                                    0.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    N/A

                                                    Number of reviews in the past 365 days

                                                    N/A

                                                    Manager’s Review Engagement

                                                    N/A

                                                    Percentage of reviews responded to

                                                    N/A

                                                    Manager’s Review Reply Time

                                                    N/A

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    CityGate

                                                    D-
                                                    D-
                                                    Communities
                                                    79

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    CityGate
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Tomball Ranch Apartments

                                                    July 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Tomball Ranch Apartments is an apartment in Tomball in zip code 77375. This community has a 2 Beds, 2 Baths, and is for rent for $1,398. Nearby cities include Spring, Magnolia, The Woodlands, Cypress, and Woodlands.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.