Review History for xrisphoenix

Barclay Apartments


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xrisphoenix

prospectiveVisited 2016

10/19/2016

This place is VERY unprofessional. A current tenant was moving from apartment A to apartment B at the Barclay and we were supposed to get apartment A. My roommate wrote a check for the deposit and we were given a move in date. He gets a phone call from the Barclay stating the current tenants decided NOT to take the second apartment and that we no longer had an apartment. When we asked why we weren't being offered apartment B, we were told there was an "upstairs waiting list" and a "downstairs waiting list" and that she wasn't going to wait a month to collect rent from us. First of all, my grandmother managed apartments for more than 30 years and i have NEVER heard of such a crock as an upstairs and Downstairs waiting list (exclusively). Yes, preferences, but tell someone they applied for one and not the other without explicitly being told beforehand is very shady. Secondly, when we were given a move in date we made plans accordingly. Cancelling utilities, bought new furniture, scheduled help moving, furniture delivery, all the things one PLANS to do when they have a set date. All of which we have to RESCHEDULE last minute. Lastly, we were not contacted at ALL for her to have drawn the inaccurate conclusion that she would have to wait to collect rent on that apartment. In fact, we found an apartment with nicer grounds, units, and amenities the NEXT day, gave them the deposit, and will be in there by months end. Truthfully we dodged a BIG proverbial bullet, and I almost didn't even write a review, but I felt at that people searching for info should at the very least know to look out for this places unprofessional practices and make sure you're added to BOTH "waiting lists" unless you want to be caught making last minute plans like us based on the whims of poor management.

    Review 6 out of 29

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    Barclay Apartments

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