Review History for anonymous

Hazelwood Apartment Homes


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anonymous

Resident ā€¢ 2011 - 2014

5/28/2014

Lived at this apartment complex for a few years and thought everything was fine until the past year since last May. All of a sudden, the kind and lovely staff left and there's been new ones each month, if not every other. It's hard to communicate with the managers because each time I walk in about a maintenance request, question/concern, etc, I end up talking to a completely new person. The maintenance system is no better and the waiting game is weeks long. Managers put off problems for the next person to come and figure things out. I've had the maintenance staff inform me no work order was entered in, thus not knowing there was ever a problem. Whether the staff are sent from the regional office or just filling in until they find the "right" people, things will forever be a mess here until they allow some stability. I do not plan on renewing my lease this year if nothing gets fixed soon, even if this complex is the cheapest around town. The only absolute up side here is that the area is relatively quiet and cars can't be heard from Old Jacksonville. This complex is also near shops, eatery, and entertainment.

    Review 27 out of 146

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    Hazelwood Apartment Homes

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