What is the pet policy at Marquis at The Cascades?

Dogs Allowed Comments: Some restricted breeds. Cats Allowed Comments: Some restricted breeds.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 4 Beds, 3 Baths

Ratings & Prices for Marquis at The Cascades, Tyler, TX

Renter Ratings

Noise	N/A
Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (164 Reviews)

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clairewade • Resident • 2018

11/06/2018

This place does not even deserve one star. I have lived her for about 5 months and I signed a 13 month lease, with that being said I plan to cut out of my lease early and find somewhere else to live. The amount of frustration… See More

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Marquis at The Cascades Manager

11/06/2018

Hello Claire, Your feedback is important to us as it helps us to better understand where we fell short in meeting your expectations. First, we would like to apologize you weren't able to view your home prior to your scheduled move-in date; while we understand the frustration we like to ensure that the home is presentable and meets our expectations before showcasing it. To touch on our valet trash service briefly, we do require our residents to have it in a designated area by the door so it is visible to the collector and we're able to dispose of it properly. Based on your review, I would like to invite you to speak to the Community Director, Diana, to address the additional concerns. She is very helpful and will be able to provide insight and bring resolution to your concerns. I encourage you to reach out to her at 903.939.2004 M-F from 10:00 am - 5:00 pm. We are looking forward to redefining your experience. Best, Nicole Hernandez National Marketing Manager

Brothlein • Resident • 2018

05/22/2018

I am a new resident at the Marquis at the Cascades and I can not fully express how excited I am for this new chapter of my life. My boyfriend and I had spent the last year in an apartment at the Aston and were very… See More

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Jtownsin1 • Resident • 2016 - 2018

02/19/2018

The maintenance here has gone bad since the new management company. Marquis has taken over. We have had problems now for over a year getting our air conditioning fixed. Our electric bill is nearly 150 a month during the winter and summer. They do not clean… See More

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Verified Resident 338962 • vrp • 2014 - 2017

05/02/2017

Amenities are great maintenance and desk staff are terrible. Ggfffffggggggggggghjjjhvccfffv. Vggg g. Vv vg. Vhhhhcfvbvg. V. Baby. Vvhgfghhvvbbhvvvvvvvvvvggggfffccccfccfcfggggggcc See More

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Verified Resident 211668 • vrp • 2012 - 2017

05/02/2017

I have been here for nearly 5 years. The only thing the prevented me from moving was the move itself. The quality of the grounds, maintenance staff and available amenities have continually trended downward. Sprinklers left off, holes throughout the grassy areas due to moles, etc.… See More

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Verified Resident 338819 • vrp • 2015 - 2017

05/02/2017

I have enjoyed my stay at Orion at the Cascades. The people on staff and administrators had made me feel welcome. They are very friendly and have always made me feel as if they truly care about my concerns. See More

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Marquis at The Cascades Manager

05/02/2017

We are dedicated to providing the best community for all of our residents and we are happy that you had a great stay at Orion at the Cascades!

Verified Resident 320113 • vrp • 2016 - 2017

05/01/2017

My overall experience has been positive. The community is peaceful with great amenities and resident perks! The availability of 2 fitness centers is a great feature with plenty of equipment to meet your needs.

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Marquis at The Cascades Manager

03/15/2017

Thank you for your review and feedback. Resident feedback always helps us improve. Our staff takes pride in providing timely and professional service. We apologize if this has not been the case and we will bring this concern up with our maintenance team. We appreciate you getting in touch with us. Pets are welcome here, but their people should always clean up after them. Always let us know if you see a resident who fails to do so-we'll address it directly with them.

Verified Resident 211766 • vrp • 2015 - 2017

04/30/2017

This has been a very remarkable living experience in a very clean and well manicured environment. The neighbors are friendly, although occasionally you may find some noisy ones who return home late and insist on making noise

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Marquis at The Cascades Manager

01/19/2016

Thank you so much for your review. We are thrilled to hear you are enjoying our staff and our beautiful community!

Verified Resident 336951 • vrp • 2016 - 2017

04/27/2017

Parking is extremely limited and not regulated well enough. Response from office staff is often limited, non-existent, or very confusing. Not worth the amenities unless you plan to pay more or sacrifice the size of your living quarters. See More

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Marquis at The Cascades Manager

04/28/2017

Parking is certainly tough to navigate when living in such a crowded area, so always let us know if you see someone violating our parking policies. We'll make sure to address the issue immediately. Thanks for getting in touch with us!

Verified Resident 336653 • vrp • 2017

04/26/2017

Too often rental properties all but scream 'apartment dwelling!!!' No so for Orion - Orion goes to great lengths to make each apartment look and feel like home. More importantly, the entire staff appears to be on an unending quest to daily win anew the hearts… See More

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Marquis at The Cascades Manager

04/27/2017

Thank you so much for your review and five star rating. We are so glad you are enjoying your home and our wonderful staff. Please let me know if there is anything we can assist you with.

Verified Resident 333056 • vrp • 2015 - 2017

04/17/2017

it has ben a good place to stay with a pleasent surrounding................................................

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Marquis at The Cascades Manager

04/19/2017

Thank you for the wonderful feedback! Please get in touch with us if there is anything we can do to improve your living experience at Orion at the Cascades!

Verified Resident 331148 • vrp • 2015 - 2017

04/11/2017

Beautiful apartment & grounds. Nice area to live in. Nice amenities. Grounds are kept clean. Overall it is really nice, but there are some areas on property that they are getting neglected. There appears to be management issues. See More

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Marquis at The Cascades Manager

04/12/2017

Thank you for taking the time to share your feedback. Please contact us in the leasing office so we can learn more about any problems you've noticed around the property. Thank you for choosing to call Orion at the Cascades home!

Verified Resident 329118 • vrp • 2017

04/05/2017

It has been a good experience so far and the amenities are worth the money you pay for the apartment. They were able to meet my schedule for move in and accommodate the amount of time I needed to rent for.

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Marquis at The Cascades Manager

04/06/2017

Thank you for your review and five star rating. We are so glad you've had a great experience so far and hope you continue to enjoy Orion at the Cascades!

blakerutherford • Resident • 2015 - 2017

04/05/2017

I have lived here now for a little over two years. We mainly wanted to write this review for Reagan at the leasing office. She has always been the most help to us, and will go out of her way for us. As far as maintenance… See More

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Marquis at The Cascades Manager

04/05/2017

Thank you for taking the time to share your feedback. We're very happy to hear Reagan has been able to help but apologize that others on our team haven't been as helpful. Please call us or stop by the leasing office so we can learn more and make sure all your maintenance needs are taken care of quickly and efficiently.

B.N.H. • Prospective Resident • Visited 2017

04/05/2017

I want to thank Reagan for all the help & assisting me on a regular basis here lately. When I have a question about anything she answers in a timely manner and if she doesn't know the answer she is more than willing to find out… See More

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Marquis at The Cascades Manager

04/05/2017

Thank you for your review and 5 star rating of our community. It is always nice to hear about a member of our team who has gone above and beyond. We're lucky to have Reagan on our team at Orion at the Cascades I. Please get in touch if you need anything!

Verified Resident 327977 • vrp • 2017

04/03/2017

This is a beautiful and quiet apartment community. My favorite thing about my apartment is my attached garage. The workout room is clean and has everything you need. I like the location but some might not because it isn't convenient to restaurants, movie studios or any… See More

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Marquis at The Cascades Manager

04/04/2017

We appreciate the kind words. We take pride in providing the comforts our residents expect.

Verified Resident 282711 • vrp • 2016 - 2017

04/02/2017

My only negative comment: Maintenance takes forever and multiple requests to get any work done. I love everything else about living here. The staff is friendly and helpful. The complex is kept neat and clean. The gym and tanning facilities are great.

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Marquis at The Cascades Manager

11/14/2016

We appreciate the feedback and are glad that you love it here at Orion at the Cascades. Thank you for choosing our community to call home. We hope you'll be happy here for many years to come!

Verified Resident 325582 • vrp • 2015 - 2017

03/28/2017

I moved in 2 years ago and originally the office staff was very understanding and helpful. Over time the quality of service o received declined. The current staff is unwilling to help with any problem or concern. They have had 4 mandatory "walk through" and "fixing… See More

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Marquis at The Cascades Manager

03/29/2017

We appreciate your feedback and apologize for your frustrating experience. It's our job to make sure every resident has a comfortable home, and that means resolving problems quickly. Please call me at 903-939-2004 so I can put things right.

Verified Resident 309913 • vrp • 2017

03/24/2017

I've lived in this community since Jan 2nd and it has been great! The staff works hard to maintain a clean and safe community and so far I've had no issues. It's quiet, safe, and seems to be a great family community. If you're looking for… See More

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Marquis at The Cascades Manager

02/13/2017

Thanks for the feedback! We work hard to make Orion at the Cascades a great place to live. We hope you'll be happy with us for a long time.

Verified Resident 320227 • vrp • 2017

03/13/2017

The apartment is great. I am very excited about living there. The office staff are great to deal with. I cannot wait for the summer when I can enjoy the pools. My apartment comes with a garage which a great feature. See More

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Marquis at The Cascades Manager

03/15/2017

Thanks for your review. We're so glad to hear you're happy in your home and have had a positive experience with our staff. We hope you enjoy your home here for a long time! Please get in touch if you need anything.

Verified Resident 223488 • vrp • 2010 - 2017

03/10/2017

Great place to live! I have been here for 5 years. Trust me! I have one that has a garage and it is very convenient. I also consider this a very safe place. Great neighborhood with awesome views to the lake and golf course.

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Marquis at The Cascades Manager

03/14/2016

I'm very sorry to hear that someone stole items from your garage. Please give me a call at 903-939-2004 so I can listen further and discuss this situation with you in more detail.

Verified Resident 179084 • vrp • 2009 - 2017

03/09/2017

My experience in this community could not be better. All staff treat the residents like family. This truly is like home and I hope to be a resident for the rest of my life. i would certainly recommend it to anyone!!!

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Verified Resident 315896 • vrp • 2015 - 2017

03/01/2017

The units are nice and the variety of floor plans is good, but it's not a very friendly place to live. Cell reception is bad. We have had internet and cable issues. Most of the staff will wave on the golf carts but won't acknowledge you… See More

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Marquis at The Cascades Manager

03/02/2017

Thank you for reaching out and sharing your feedback. We take all feedback seriously-it's our best way of making Orion at the Cascades a stronger community.

Verified Resident 306207 • vrp • 2017

02/27/2017

It is a lovely community just wish I could use the hot tub after office hours as my job has me gone during the office hours. The email notices for the country club deals are often sent late or with not enough information.

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Marquis at The Cascades Manager

02/01/2017

Thanks for taking the time to review us. It's our job to provide a strong, comfortable community for you, and we're glad to succeed!

Verified Resident 314984 • vrp • 2017

02/27/2017

Great experience. Staff very helpful. Staff was able to answer all of my questions and were very friendly. The facilities are in very good condition and I really like the addition of the sauna. I would highly recommend this property. See More

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Marquis at The Cascades Manager

02/27/2017

Thank you for taking the time to review us. We're glad you had a positive experience with our leasing staff-that's what we expect of them, along with everyone who works at Orion at the Cascade. We hope you'll be happy here for years to come!

•

Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,248
SQ. FT.
N/A
Available
Avail.
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Model
1 Bedroom

2 Bedrooms, 1 Bathroom

Price
Price
$1,806
SQ. FT.
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2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price
Price
$1,625
SQ. FT.
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Avail.
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Model
2 Bedrooms

3 Bedrooms, 2 Bathrooms

Price
Price
$1,920
SQ. FT.
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Available
Avail.
N/A
Model
3 Bedrooms

4 Bedrooms, 3 Bathrooms

Price
Price
$2,347
SQ. FT.
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Avail.
N/A
Model
4 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Marquis at The Cascades

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#727272; } .epiq-report-c { fill:#a6a6a6; } .epiq-report-d { fill:#d9d9d9; } N/A

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Ratings & Reviews (164 Reviews)

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Marquis at The Cascades Manager

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