Marquis at The Cascades

Hello Claire, Your feedback is important to us as it helps us to better understand where we fell short in meeting your expectations. First, we would like to apologize you weren't able to view your home prior to your scheduled move-in date; while we understand the frustration we like to ensure that the home is presentable and meets our expectations before showcasing it. To touch on our valet trash service briefly, we do require our residents to have it in a designated area by the door so it is visible to the collector and we're able to dispose of it properly. Based on your review, I would like to invite you to speak to the Community Director, Diana, to address the additional concerns. She is very helpful and will be able to provide insight and bring resolution to your concerns. I encourage you to reach out to her at 903.939.2004 M-F from 10:00 am - 5:00 pm. We are looking forward to redefining your experience. Best, Nicole Hernandez National Marketing Manager

We are dedicated to providing the best community for all of our residents and we are happy that you had a great stay at Orion at the Cascades!

Parking is certainly tough to navigate when living in such a crowded area, so always let us know if you see someone violating our parking policies. We'll make sure to address the issue immediately. Thanks for getting in touch with us!

Thank you so much for your review and five star rating. We are so glad you are enjoying your home and our wonderful staff. Please let me know if there is anything we can assist you with.

Thank you for the wonderful feedback! Please get in touch with us if there is anything we can do to improve your living experience at Orion at the Cascades!

Thank you for taking the time to share your feedback. Please contact us in the leasing office so we can learn more about any problems you've noticed around the property. Thank you for choosing to call Orion at the Cascades home!

Thank you for your review and 5 star rating of our community. It is always nice to hear about a member of our team who has gone above and beyond. We're lucky to have Reagan on our team at Orion at the Cascades I. Please get in touch if you need anything!

Thank you for taking the time to share your feedback. We're very happy to hear Reagan has been able to help but apologize that others on our team haven't been as helpful. Please call us or stop by the leasing office so we can learn more and make sure all your maintenance needs are taken care of quickly and efficiently.

Thank you for your review and five star rating. We are so glad you've had a great experience so far and hope you continue to enjoy Orion at the Cascades!

We appreciate the kind words. We take pride in providing the comforts our residents expect.

We appreciate your feedback and apologize for your frustrating experience. It's our job to make sure every resident has a comfortable home, and that means resolving problems quickly. Please call me at 903-939-2004 so I can put things right.

Thank you for your review and feedback. Resident feedback always helps us improve. Our staff takes pride in providing timely and professional service. We apologize if this has not been the case and we will bring this concern up with our maintenance team. We appreciate you getting in touch with us. Pets are welcome here, but their people should always clean up after them. Always let us know if you see a resident who fails to do so-we'll address it directly with them.

Thanks for your review. We're so glad to hear you're happy in your home and have had a positive experience with our staff. We hope you enjoy your home here for a long time! Please get in touch if you need anything.

Thank you for reaching out and sharing your feedback. We take all feedback seriously-it's our best way of making Orion at the Cascades a stronger community.

Thank you for taking the time to review us. We're glad you had a positive experience with our leasing staff-that's what we expect of them, along with everyone who works at Orion at the Cascade. We hope you'll be happy here for years to come!

Thanks for taking the time to review us. Resident feedback is invaluable as we work to make Orion at the Cascades an even better place to live.

We're thrilled to hear the new management has greatly improved your experience at Orion at the Cascades. Thank you for sharing your experience. We hope you'll be happy in our community for many years to come.

We appreciate you getting in touch with us. We take all feedback seriously-it's our best way of making Orion at the Cascade a stronger community. Please contact us in the office if you have any outstanding maintenance issues so we can learn more and make sure they are resolved quickly.

Thanks for taking the time to send your feedback. We're glad that you enjoy the amenities at Orion at the Cascades-we'll always work hard to provide them! Please get in touch if you need anything!

We're happy to hear you're enjoying your home at Orion at the Cascades. We would be happy to answer all your questions. Just give us a call in the leasing office at 903-939-2004! We look forward to speaking with you.

Thank you for getting in touch with us. Your feedback is invaluable as we work to improve the property. We're sorry you've had a difficult time getting a hold of maintenance. Please contact us at 903-939-2004 if you have any outstanding maintenance issues. After we speak, we will make sure they are resolved quickly.

We appreciate you taking the time to share your experience. Your feedback is invaluable to us as we work to make our community a better place to live. Thanks for taking the time to contact us.