Go To Moderator MenuYou are currently logged in as: 
Log Out

Contact Property

The Ashton Apartment Homes

1717 Shiloh Rd

Tyler, TX 75703



  Verified Resident 482349
vrp · 2018
Rating Breakdown
Office Staff
Ashton is a delightful place to live in. There are just instances when they don't communicate or coordinate with us about services the the renter above us requested. We do not have a problem with our exhaust system, in fact it is the very reason we moved in to this apartment complex because the smell of what we cook is expelled outside into the open air. But just to remedy the above renter's requests, they just decided to change our exhaust fan. Without asking us if we prefer it to be changed or not. The most frustrating part is they covered the vent so that the smell of our cooking will not go out, it will just recirculate in our room. The management staff said they don't usually coordinate with the tenants when they decide to change any part of the apartment. But per our experience, when we request for services, they usually email us to inform when the job is to be done so we know when they come . Was it because it was not us who requested for the service? I've already complained about it more than a week ago and have yet to receive a reply.
Useful    0
Thanks for voting!  

The Ashton Apartment Homes Manager


Thank you for sharing your experience at The Ashton Apartment Homes. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.

  • Price

  • Sq. Ft.

  • Availability

  • Model


The Ashton Apartment Homes

Provided by Property Management

Management Photos (0)

    Provided by Other Residents

    Resident Photos (0)

        Back To Top
      Contact Property