University Pines Apartments
Resident • 2012 - 2013 Not Recommended
To be honest I expected a lot better going into these apartments. Their website showed pictures of what the apartments "looked" like, but when I got there it was a different story. The staff isn't that helpful (obviously they're underpaid and treated badly) and their maintenance isn't that helpful either they say they fixed something and it's not fixed. The pool which i'm sure they charge for isn't well maintained either it's always dirty. To add when you want to cancel your lease or if you're not re-signing they throw in all these charges from nowhere and they also try to charge for everything and anything in your apartment. It's very clear they don't care about their tenants whatsoever they're main concern is money and money only and i wouldn't recommend signing a contract with them because once you sign you're stuck with them, and apparently they have a part in their contract which says you have to withdraw from The University of Texas at Tyler if you want to cancel your lease?? Overall i wouldn't recommend this place they're just out for your money and their services aren't worth the price.
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