Review History for anonymous

Estrella Park


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anonymous

Resident 2014 - 2015

5/13/2015

My family relocated here from 400 miles south fory husband's work. We made that clear, and were very specific that we had to have a concrete move in date because of the distance we were moving. So, things progress, and the day before the move, we are on the road with 2 moving trucks, towing our vehicles, 2 kids, 2 dogs and a cat - they call to say the apartment is not ready. They had a month to get it together, and I find out way later, they didn't start doing things till 3 days before our move in date. Back to the move - we told her the issue, that we weren't prepared to get a hotel for an extended time, with pets, etc., so she said we could come on, but to be forewarned. So, we get here and they were still painting, the carpets hadn't been cleaned, etc. We didn't get put out by it because we thought it would be all squared away soon. Not the case. 4 months later, stuff is just now starting to get fixed, and that's only because I've been evil and bugging the crap out of them. It's so bad, they have let us out of our lease. Here are the problems: Leak behind the bathroom wall into hallway. 4 months just fixed. Patio door does not open/close properly. Not fixed. Front porch light keeps shorting out. Safety issue at night. Ongoing. Living room ceiling shows where floor caved in above from water damage. Still not fixed. Kitchen still not completely painted. The masking tape is still up. Seriously. We moved in Thanksgiving 2014. Its the middle of May 2015. The apartment was supposed to have washer n dryer connections ready to go. The maintenance man brought the box of supplies and left them here for us to install ourselves. There was a leak in the apartment upstairs and it came into my main bath. Still have the holes in the ceiling. Main bathtub had a 2 inch gap between the floor and the tub with no cover or filler. Fixed thatythat myself. Asked for air conditioner filters from move in, took 4 months to get them. Only got them after I bought them and mailed them a bill. Thermostat didn't even have batteries in it upon move in. Sigh. Master bathroom not painted. Walls were wallpapered then crappily painted over with cheap paint. Very obvious. Holes from whatever were not patched, just painted over. Both bathrooms. Carpets still have not been cleaned, 6 months after the move in. The toilets don't flush properly. One constantly clogs, and the other takes 3 flushes to complete a regular flush. Can't flush any toilet paper. Master bath shower ahas outdated handles that they won't replace, even though they don't work properly. Won't totally switch to either bath or shower, and cold won't turn completely off. They don't want to drill through the adjoining apartment's walls to replace to hardware. So water is leaking, and I have to pay for water here. Don't do it. This place is ----. I'm paying $1000 for this trash, plus water, and electricity. Not worth it. As soon as we find somewhere nicer, closer to my husband's job we are out of this hell hole.

    Review 10 out of 30

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