Review History for anonymous

Village Green Apartments


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anonymous

Resident 2010 - 2011

2/19/2011

If you are relocating to Waco, please consider renting somewhere other than Village Green

We moved to Waco, TX from out of state and did not have an opportunity to shop around for apartments prior to moving down. I rented from Village Green because it seemed like the only affordable option for me, and the website was very nice. We'll start with the pros: Low crime rate, felt relatively safe at night. Did not have any reported break-ins at the complex during the 6 months I lived there. They allow pets, which is nice. Office staff were very friendly, though they made a few computer errors in the amount of money we actually owed every month. They happily corrected this, but incorrect statements came at times. Neighbors were quiet as well. Cons: The buildings are VERY POORLY BUILT. My first day in the apartment, I found it infested with cockroaches. No amount of spraying or treatment cured this. Management also treated the apartment, but the bugs NEVER went away. I think they are all over the complex. There are so many holes in the walls and in the foundation that I think it will be a constant problem. We had a lot of maintenance problems (leaky pipes, water faucet) and our last month there, a pipe burst in the ceiling and flooded our apartment as well as several others in our unit. We did not receive any rent money back for the damage, (which caused the apartment to be unliveable) and management claimed that it was an "act of nature" and our rent contract did not stipulate any reimbursement for this. While that may be true, it certainly was not good customer service to cite a rent contract as an excuse to not admit responsibility or attempt partial reimbursement of our rent. I was happy to leave. I have lived in apartments before that cost less than this one to live in, with far better quality of life. There are a lot of other affordable options in Waco, with maybe less quality internet representation. Choose one of those. This place should be torn down.

Review 20 out of 74

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