Avana Grand Palms Apartments

100 Texas Avenue West, Webster, TX 77598
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Avana Grand Palms Apartments

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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79%RECOMMENDED
THIS PROPERTY
VS
71%CITY AVERAGE

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Avana Grand Palms Apartments Manager

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Verified Resident 531575 2017 - 2018 Recommended
Reviewed 08/23/2018
The community is great, Office is great, maintenance is great, but the poooooooooooooooooooooooooooooooooooooooooooooooooooooooooo being closed is a bummer. See More
Avana Grand Palms Apartments Manager09/07/2018

Thank you for providing us your feedback and we value your opinion.

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Verified Resident 524151 2018 Recommended
Reviewed 08/08/2018
a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers.… See More
Avana Grand Palms Apartments Manager08/14/2018

Thank you for your positive review, we truly enjoy our residents!

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Verified Resident 523809 2017 - 2018 Recommended
Reviewed 08/07/2018
I love it here! Everyone in office are wonderful, friendly, very kind! Ground are kept up, we have good tree for shade to walk our dogs, lots of doggie bags & trash can for you to pick up ur dogs poop!! See More
Avana Grand Palms Apartments Manager08/14/2018

Thank you for your positive review, we truly enjoy our residents here at Avana Grand Palms!

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Verified Resident 517695 2018 Not Recommended
Reviewed 07/24/2018
Having trouble with maintenance coming out and fixing issues on the apartment that were there when we moved in seems they do not want to come out and fix the problem but want you to fix it yourself not good I pay rent you think that… See More
Avana Grand Palms Apartments Manager08/10/2018

We strive to ensure our valued residents love it at Avana Grand Palms! Please give us a call at 281-338-8600 so that we can discuss and fix any issues you may be having. We look forward to hearing from you.

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Verified Resident 494514 2018 Not Recommended
Reviewed 06/01/2018
Cockroach are inside in my refrigerator, it roams in my Kitchen and bedroom. Lot of lizards are there. There is no exhauster in the kitchen, water is leaking in the bath room, carpet were not cleaned properly, my refrigerator didn't work for a week, overall my… See More
Avana Grand Palms Apartments Manager06/01/2018

We appreciate you taking the time to respond. The staff at Avana Grand Palms Apartments take our reviews very seriously. We strive to maintain excellent business relations at Avana Grand Palms Apartments. Please call us directly at (281) 338-8600 to discuss your concerns. We look forward to hearing from you soon as we have no reports of these issues and would be more than happy to resolve this for you.

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Hank1020 • Resident 2017 - 2018 Recommended
Reviewed 04/02/2018
My wife and I love living in this apartment complex. The staff is super friendly and helpful. The maintenance staff are always prompt and complete an services requests effectively. The grounds are very well maintained and I love the dog friendly atmosphere.
Avana Grand Palms Apartments Manager04/05/2018

Thank you for the positive review! We strive to ensure our valued residents love it at Avana Grand Palms!

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Verified Resident 468524 2008 - 2018 Recommended
Reviewed 03/26/2018
Overall, I’m satisfied. I wish dog owners would follow the lease agreement rules. I see too many dogs not on a leash. I would also like to see the valet trash service waived for those of us who don’t want to use the service. It is… See More
Avana Grand Palms Apartments Manager03/27/2018

Thank you for your positive review! I always recommend if you see pet owner's not following the rules to either get a good description or photo of the pet and owner to bring to the office. This was we are aware of what is going on and can hold our residents accountable. I am sorry you are not enjoying the Valet Trash service that we offer. We find it to be a great solution for keeping our community clean and free of trash/leakage. If you have any concerns please know that we have an open door policy at our office and our open 7 days a week to discuss any concerns our valued residents may have. Have a wonderful day! Your Avana Team

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Verified Resident 467305 2007 - 2018 Recommended
Reviewed 03/22/2018
During my 10 years at Avana/Seven Palms, Staff Has Been Better Than one could Expect. Maintenance Requests are handled in a very timely manner. The Grounds are Clean. I go to bed early and Noise isn’t a problem. See More
Avana Grand Palms Apartments Manager03/27/2018

Thank you for the positive review! We strive to ensure our valued residents love it at Avana Grand Palms!

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Verified Resident 459895 2017 - 2018 Recommended
Reviewed 03/04/2018
si esta todo muy bien espero la solucion de la piscina pronto que tiene mucho tiempo dañada. pero igual estoy muy contento de vivir en estos que sigan haciendo un gran trabajo por la comunidad de los apartamentos de grand palms See More
Avana Grand Palms Apartments Manager03/06/2018

We adore our loyal residents! Thank you for another positive review. We look forward to servicing all your housing needs.

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Verified Resident 459153 2014 - 2018 Recommended
Reviewed 03/01/2018
I love living at Avana Grand Palm Apartments in Webster, Texas. The community is always well maintained, and we have a top-notch maintenance and management team. Laura is a terrific manager who makes sure that her residents are taken care of and she immediately addresses any… See More
Avana Grand Palms Apartments Manager03/01/2018

We adore our loyal residents! Thank you for another positive review. We look forward to servicing all your housing needs.

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Verified Resident 457493 2017 - 2018 Recommended
Reviewed 02/26/2018
We moved here after being displaced by Hurricane Harvey. It has been a very pleasant experience all around. Everyone here has been very welcoming and kind. I would definitely recommend this apartment community to others. See More
Avana Grand Palms Apartments Manager02/28/2018

We adore our loyal residents! Thank you for another positive review. We look forward to servicing all your housing needs.

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Verified Resident 454901 2016 - 2017 Recommended
Reviewed 02/19/2018
See previous comments/notes regarding status of swimming pool and exercise machines. It is not fair to pay the monthly rent with these two situations, a discount should be considered. The rest of the areas of evaluation are basically great. See More
Avana Grand Palms Apartments Manager02/20/2018

Thank you for your feedback! We are extremely disappointed about the pool as well. The area power company, Center Point, has refused to take responsibility to correct their equipment that is creating a stray voltage in the ground making the pool a life safety issue. We currently are undergoing legal arrangements demanding their efforts to correct it. We will keep you informed of any updates. As for our 24 hour fitness center, our records show it has only been closed once in the past four years due to needing a lock smith on the weekend to repair the door. We had this repaired within 48 hours to ensure resident satisfaction. If you have experienced the gym closed at any other times please contact us at 281-338-8600 as we are not aware.

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Verified Resident 454664 2014 - 2018 Not Recommended
Reviewed 02/18/2018
Completely aweful! The management staff does not know how to do their job properly and when asked for better communication their response is that it’s not their fault. My apartment flooded because the apartment decided to switch to Comcast and the Comcast subcontractors activates the sprinkler… See More
Avana Grand Palms Apartments Manager02/20/2018

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance,behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. We are extremely disappointed about the pool as well. The area power company, Center Point, has refused to take responsibility to correct their equipment that is creating a stray voltage in the ground making the pool a life safety issue. We currently are undergoing legal arrangements demanding their efforts to correct it. We will keep you informed of any updates. As for our 24 hour fitness center, our records show it has only been closed once in the past four years due to needing a lock smith on the weekend to repair the door. We had this repaired within 48 hours to ensure resident satisfaction. We accept packages on your behalf as a courtesy, however, we recommend you contact the local postal service if you had a package mixed up or you can request for shipment to go directly to your apartment home. We have recently placed speed bumps in front of our gates to reduce the gates being down from vehicles bumping the gates off track, if you notice an issue with the gate please contact us as we have had no recent issues reported. We truly apologize for any issues that you have had during the Comcast installation process as we are making a change to improve our property wide internet and cable provider. We would love to discuss ways to fix any issues you may be having. Please give us a call at 281-338-8600.

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Verified Resident 451194 2017 - 2018 Recommended
Reviewed 02/09/2018
Excellent except for pest control issues. They’ve had the exterminator out but the treatment was unsuccessful. That was a month ago. I requested further pest service 10days ago. I haven’t had the exterminator return yet.
Avana Grand Palms Apartments Manager02/09/2018

We adore our loyal residents! Thank you for bringing this to our attention. If you could please give us a call at 281-338-8600 we would love to get the pest issue resolved immediately. Please keep in mind that pest issues take a minimum of 3 consecutive treatments and may get worse before it gets better.

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Verified Resident 447957 2017 - 2018 Recommended
Reviewed 02/01/2018
Avana Grand palms office staff and Maintenance team are very helpful. They make sure that they fix any work orders in a timely manner and make sure that every resident is completely satisfied with their work. Highly recommend.
Avana Grand Palms Apartments Manager02/05/2018

We adore our loyal residents! Thank you for another positive review. We look forward to servicing all your housing needs.

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Verified Resident 446197 2017 - 2018 Recommended
Reviewed 01/28/2018
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Avana Grand Palms Apartments Manager01/29/2018

Thank you for giving us positive feedback. We truly take pride in serving you.

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Verified Resident 445517 2018 Not Recommended
Reviewed 01/26/2018
The staff lied to me about the cameras in the community and the safety patrol man patrolling the community. I dealt with theft vandalism being only 7 days moved in and the staff demonstrated negligence and no initiative towards the resolution of my case
Avana Grand Palms Apartments Manager01/30/2018

Thank you for your feedback and the opportunity to serve you. Our goal is to stay true to the highest ethical standards and principles, be honest, trustworthy and humble in all of our words and actions. We apologize for any miscommunication about security at our community and surrounding area. We recommend you review the Texas Apartment Association Lease Agreement you signed on page 4 paragraph 24.5 that may help clarify your concerns as well. We have a Courtesy Officer onsite for phone calls after hours to help with noise complaints, parking complaints and conducts light outage reports weekly. Management is aware of the alleged incident and we are cooperating with the Webster Police as they continue their investigation.

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shoe$ • Resident 2017 Recommended
Reviewed 12/27/2017
I absolutely LOVE the staff. They are always friendly and helpful. Most repairs that I have needed have been handled the same day. I have been very happy here but the rent is increasing more than $100 so I will have to move. The only negative… See More
Avana Grand Palms Apartments Manager12/28/2017

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

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Verified Resident 433054 2017 Recommended
Reviewed 12/20/2017
Cons: Gate remote is $50 nonrefundable, community maintenance seems more reactive than proactive (pool, dog park, etc. are not serviced until something breaks & requires closing), maintenance is not always handled in a timely matter especially if outside contracting required. Corporate policies tie down managements ability… See More
Avana Grand Palms Apartments Manager12/20/2017

Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at 281-338-8600 or [email protected] look forward to speaking to you soon!

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Verified Resident 417798 2017 Recommended
Reviewed 11/11/2017
I have had a great experience with Avana Grand Palms so far! I moved here because I was affected by Hurricane Harvey and needed a new place to live! Management helped me lease from over the phone and online-With quick responses! See More
Avana Grand Palms Apartments Manager11/13/2017

We are delighted to hear you are enjoying life at Avana Grand Palms. We look forward to serving you!

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Verified Resident 359378 2016 - 2018 Recommended
Reviewed 06/20/2017
Staff are great and very helpful. Lots of vehicle breakins so be cautious and dont leave valuables in your vehicle. Other than this property is well kept and in our experience, neighbors have been respectful and friendly.
Avana Grand Palms Apartments Manager06/23/2017

Hi Verified Resident, thank you for taking the time to leave a review for us at Avana Grand Palms. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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jasminefarhadi • Prospective Resident Visited 2017 Recommended
Reviewed 06/05/2017
Moving in this week, i am very excited. Leasing process was fast and easy since it was all online.
Avana Grand Palms Apartments Manager06/23/2017

Hi Verified Resident, thank you for taking the time to leave a review for us at Avana Grand Palms. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 349952 2017 Not Recommended
Reviewed 05/29/2017
Overall all the apartments are good, clean and really quiet so those who work at nights here u can catch up ur sleep in am. The only problem I have is with Ashley. she is rude. Not professional at all. Never want to help. Package delivery… See More
Avana Grand Palms Apartments Manager06/02/2017

We appreciate you taking the time to respond. The staff at Avana Grand Palms Apartments take our reviews very seriously. We strive to maintain excellent business relations at Avana Grand Palms Apartments. Please call our manager directly at (281) 338-8600 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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Verified Resident 348871 2016 - 2017 Recommended
Reviewed 05/25/2017
Very satisfied with this location. Very peaceful and everyoneâ is friendly. Hope we can extend our lease longer. We have a one year old and safety is our priority. Security is always around and makes us feel safe. See More
Avana Grand Palms Apartments Manager05/25/2017

Hi Verified Resident, thank you for taking the time to leave a review for us at Avana Grand Palms. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 341922 2017 - 2018 Recommended
Reviewed 05/09/2017
For the price this is probably the best apartment community in the South Houston Area. Nice apartments, huge balconies, a nice pool and decent gym, and centrally located to a great deal of shopping and entertainment. Close to Pasadena and Clear Lake, and a quick shot… See More
Avana Grand Palms Apartments Manager05/09/2017

Hi Verified Resident, thank you for taking the time to leave a review for us at Avana Grand Palms. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Features & Amenities

Parking

  • Covered Parking
  • Garage

General

  • 24-Hour Management Availability
  • BBQ and Picnic Area
  • Business Center
  • Car Wash Location on Site
  • Clubhouse
  • Coffee Bar
  • Dog Park
  • Fitness Center
  • Free Weights
  • Gated Access
  • Gated Community
  • High-Speed Internet
  • On-Site Maintenance
  • On-Site Management
  • Outdoor Kitchen Area
  • Package Receiving Service
  • Playground
  • Pool
  • Pool
  • Resort Style Pool
  • Short Term Lease Available
  • Storage Space
  • TV Lounge
  • Valet Trash Service
  • Volleyball Court
  • WiFi Lounge

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    731

  • Available
    Avail.

    N/A

  • Model

    Palms Belize (A1)

  • Price

    N/A

  • SQ. FT.

    843

  • Available
    Avail.

    N/A

  • Model

    Palms Aruba (A2)

  • Price

    N/A

  • SQ. FT.

    916

  • Available
    Avail.

    N/A

  • Model

    Palms Montego (A3)

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    916

  • Available
    Avail.

    N/A

  • Model

    Palms Montego (B1)

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,053

  • Available
    Avail.

    N/A

  • Model

    Palms Riviera (B2)

  • Price

    N/A

  • SQ. FT.

    1,253

  • Available
    Avail.

    N/A

  • Model

    Palms Grand Cayman (B3)

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,253

  • Available
    Avail.

    N/A

  • Model

    Palms Grand Cayman (C1)

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

Welcome Home to the newly renovated Avana Grand Palms! Minutes from beautiful Clear Lake, the apartments of Avana Grand Palms are perfectly situated for the life you desire. Youll appreciate everything about the location, which puts you within quick reach of the University of Houston Clear Lake (UHCL), Galveston, Baybrook Mall, Hobby Airport, NASA/Johnson Space Center and the Kemah Boardwalk. Easy access to I-45 and Bay Area Boulevard means countless options for fine dining, fantastic shopping, and exciting entertainment. Its the lifestyle you deserve, and youll find it waiting for you at Avana Grand Palms.

Questions & Answers (1)

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Are utilities included in the rent? What is the typical cost of utilities for the Grand Cayman model?

Sarah_J809 · September, 02 2018 · 1 answer
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· Just Now
Hi Sarah, The utilities are not included in the rent. Aside from your base rent you will pay : Water/sewer- Sub-metered based on your usage Trash- $26 monthly (Valet pick up 5 nights a week) Pest Control- $3 monthly Electricity- Any provider Renters Insurance- Required/Any provider
Manager Response · September, 04 2018

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Avana Grand Palms Apartments is a 731 - 1,253 sqft apartment in Webster in zip code 77598. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Nassau Bay, Friendswood, League City, El Lago, and Seabrook. 77062, 77058, 77058, 77508, and 77546 are nearby zip codes.

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Avana Grand Palms Apartments

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Management Photos (39)

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  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
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  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
  • (Manager photo uploaded on 06/22/2018) Image of Avana Grand Palms Apartments in Webster, TX
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Resident Photos (9)

  • (Resident photo uploaded on 03/30/2014) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 11/16/2012) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 11/16/2012) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 11/16/2012) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 03/15/2012) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 03/15/2012) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 03/15/2012) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 03/15/2012) Image of Avana Grand Palms Apartments in Webster, TX
  • (Resident photo uploaded on 03/15/2012) Image of Avana Grand Palms Apartments in Webster, TX
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