Review History for Sadie1993

Pinebrook Apartment Community


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Sadie1993

Resident 2018

1/9/2018

The management is really shotty about paper work. They will tell you that you owe them one amount and then they go back and realize they did something wrong on their end and then they'll charge you for it. We gave them the amount they told us to when we moved in, three months later they said that we had an out standing balance and had to pay for it because they didn't tell us the right amount when we signed the lease because they based it on the wrong year. Later, we gave them our rent check and they ran it through and somehow the check wasn't run through for the correct amount shown on the check and they charged us again. We had to wait several months before we had a bedroom door, a closet door, and a bathroom door when we moved in and we needed a screen door and asked for it several times and never got it the whole time we lived there. There was heavy rain fall which flooded our apartment and many others and it took several hours before the maintenance came to take care of it after we called them. The water damaged our carpet and linoleum floor in the kitchen and their repair people put in a dehumidifier which tore the floor which cause further damage. They told us that they would replace the carpet and linoleum when we moved out and that we wouldn't be charged for it. When we moved out, they wouldn't give our security deposit back because of the tear in the linoleum and they told us that we owed them over $200. I'd give them zero stars if I could.

    Review 8 out of 36

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    Pinebrook Apartment Community

    March 2024

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