Review History for anonymous

Courtside Apartments


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anonymous

Resident 2012 - 2015

4/30/2015

The first two years we lived there, during one of our annual inspections, I put in a work order to fix the stairwell lights. The stairwells were dark and especially dangerous in the wintertime when ice would form on the landings. I sent another email a few months later to check on the work order and added that I was also pregnant, and my safety, my baby's safety, and my fellow tenants' safety was at risk. A FEW WEEKS LATER, maintenance came and fixed the lights. Once, our water heater stopped working. We called the office on a Monday to let them know, and they said someone would be by to check it out by FRIDAY. Four days without hot water? In the third year we lived there, the management had changed. We had another inspection, where I notified the inspectors of a leaky kitchen sink faucet. They told me they would put a work order in and someone would come and fix the faucet within a few days. It was still leaking by the time we gave our notice to move. Office hours are from 9-5pm. My husband went to turn in our notice to move one day. He rushed down to the office, after coming home. It was before 5pm, probably around 4:52, but the doors were locked. He knocked and knocked until someone answered the door and said, "We're closed." The management acted annoyed that my husband inconvenienced them by coming to the office within their hours. Landscaping looks better, but I'd rather they put more money into prompt apartment maintenance and improving the laundry room. And since they're raising rent, they could also afford to give better customer service.

    Review 11 out of 60

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