Review History for anonymous

Midtown 360


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anonymous

Resident 2020

11/30/2020

If considering moving here, DONT. They run the place like maximum security. Everything is on lockdown. If the stupid fob they require breaks down, you are sorry out of luck until you convince someone to let you in and then use their fob to give you access to your floor in the ridiculous elevator. God forbid you should forget your fob on a freezing night when everyone is asleep and you forgot your phone. The maintenance staff is respectful and nice the office staff are absolutely horrible!!! If I owned this miserable place I'd dump the lot of them- especially their horrible new manager!!! Customer service lacks service. People are so sick of the place they sneak out their belongings at night and abandon their contracts. It happens at least once a week. I've never seen anything like it. Consequences be damned! It's a nice enough place as a physical plant, but it's so deceptive. Don't buy info the -------- sales pitch. They walk around acting like everyone is their friend while they show you the place then treat you like ---- once you sign a contract and they own your ---. Find a resident and ask. Nobody holds back. Have family show up to visit and they tow their car and charge you $250 to get it out. The official staff is rude and hostile - an absolute embarrassment to any normal business where the customer is key to success.. Everyone who lives here wants out. Sure there is a nice pool. Sure the grounds are nice. Sure they have decent apartments. But the minute they have you trapped, they begin the financial abuse. Everything is extra. Parking is ridiculous. Everyone try's to avoid paying for parking in the underground facility _ $50 a month for your fist vehicle then $80 for the second. There's no parking available for family to visit. When they do it costs $250 big ones to get them out of hock because of the ridiculously aggressive towing rules. The really frustrating thing is you can go down to the lower parking area and it is 99% EMPTY. Seriously!!!! They really are despicable. They try to abuse you into submission then when people find a loophole they threaten to charge you for your car even if you don't use their parking garage. Please beware! Save yourself a lot of grief. They don't care that you, their CUSTOMER - are dissatisfied and. They don't care that the entire community feels trapped. The police are here daily. It is truly the most unhappy place on earth. People have even tried to commit suicide by jumping off the balcony. Run don't walk away. There are so many options out there. Or choose to pay their high rents, forced exorbitant fees for crap cable, and be treated with absolute disrespect when you faithfully pay your rent on time. They have zero sense of loyalty - even when you have paid them nearly $100K! If they only knew the hatred they inspire. This is definitely not the place for family! Please run away and find a place where you are respected This ain't that place! If I had the money to make a move and escape this hell hole, I'd be out. Consider yourself warned.

    Review 6 out of 7

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    Midtown 360

    March 2024

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