What are noise levels like at Branbury Park?

The community is rated 1.7/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Branbury Park?

The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How safe is Branbury Park?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 1.7/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.7/5 stars, which is considered being slightly effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 3+ Baths and 4+ Beds, 2 Baths

Ratings & Prices for Branbury Park, Provo, UT

Renter Ratings

Noise	N/A
Grounds	2.3
Safety	1
Office Staff	1
Maintenance	1.7
Neighborhood	1.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (180 Reviews)

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Klp5786 • Former Resident • 2017 - 2020

09/01/2020

I would give The Branbury 0 starts if it was an option. Every time I have called the office, I've had to call multiple times to get anyone to answer. They also take several days to reply to maintenance requests and messages. They claim they "remodeled"… See More

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Former Resident • 2020

08/25/2020

A terrible place to live, don't move here only if you are ready to share your space with bugs day and night(see picture), also be ready to pay through your nose because they will charge you for anything, some of the staff are not helpful, I… See More

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Resident • 2019 - 2020

05/20/2020

It is nice to live right on the banks of the Provo river, but I would say that of all of the complexes I have lived in in Provo, this is the least safe. Not a safe area to live. The private rooms are reasonably large… See More

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Former Resident • 2019

10/24/2019

They love to take your money and will squeeze every last penny they can out of you. They refused to verify important contract details until I asked for a mediation with BYU Off Campus Housing Office. Once I moved out because I got married they refused… See More

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Former Resident • 2019

08/12/2019

My room flooded ruining many of my things that were still in boxes the week I moved in. It's been 4 months and they still have the carpet pulled up in the room I am living in. They were incompetent, yet still charge me monthly rent… See More

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Resident • 2019

07/05/2019

This apartment complex does not care about helping students problems at all. I've had multiple issues but the most recent one has to do with cleaning checks. I did everything I could to make sure everything was extremely clean for my portion of the cleaning check.… See More

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Branbury Park Manager

07/08/2019

Hello! We take pride our superior customer service, and i'm so sorry that you feel your experience didn't reflect that. We try to be fair when it comes to cleaning checks, and are more than happy to look into any issues that may arise. If you have any suggestions on how to improve, or make things better moving forward, i'd love to sit down with you and get some ideas! We care about all of our residents, and want to make your experience here great! Thank you for your review and feedback.

Resident • 2019

07/01/2019

When I moved in I had to scrub snot off the walls of my bedroom and living room, our apartment had and still has ants, and there was and remains a giant hole in my bathroom wall. I have been lied to during cleaning checks with… See More

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Branbury Park Manager

07/01/2019

Hello there! Thank you for your feedback! We always encourage our residents to submit a move in inspection which allows us to know about what is going on in the apartment and allows us to send maintenance in to take care of issues like these. We genuinely apologize you feel as though living here as not benefited your college experience. We do take pride in our superior customer service, and would be more than happy to go over anything with you that you felt was unfair or misleading in any way. We are always open to suggestions on how to improve, and make things better for our residents!

Former Resident • 2018 - 2019

06/27/2019

Worst place I've lived in Provo. Don't waste your money. Management just tries to charge you in any way that they can. It is SO overpriced. Apartment was dirty when I moved in. They were slow to fix anything wrong with the apartment, like the AC… See More

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Resident • 2019

02/16/2019

i hate this community because it is completely trash. they sell you so hard at the beginning and then con you out of every dollar possible. i failed a cleaning check that my roommate passed even tho we had the exact same list and cleaned the… See More

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Hunter_H823 • Resident • 2018

10/07/2018

Super clean, great environment. All the guys i live with are great, hot tubbing is really fun with all the people here too. Best place to live in prova as a student. I have lived a couple places and i like it here the best.

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Former Resident • 2018

09/05/2018

The community at The Branbury and the amenities were the only good things about this place. The apartments are sub-par and when I moved out they went ahead and kept $85 of my security deposit for "failing my cleaning check." About 300 other residents had the… See More

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Resident • 2018

08/31/2018

I was lied to. I was supposed to get an apartment that was all updated and I did not. I walked in and it was not what I was told I was going to get. It was also absolutely disgusting..the walls, the floors, everything. I feel… See More

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Jason_C377 • Resident • 2018

04/27/2018

I ave lived at the Branbury for a year and a half now and it has continued to disappoint frustrate. They do everything they can to charge you with extra fees any to make you pay more. The apartments are old and slightly dilapidated and they… See More

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mckennasmyth • Resident • 2017 - 2018

04/04/2018

Staying at the bran bury is awesome! The wards are awesome, and its a really social complex! Theres a shuttle to get you to Byu and Its a great location for UVU students who want to live in provo. I would def recommend it!

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Sophia_G167 • Resident • 2017 - 2018

04/03/2018

The Branbury has a lot of amenities. My favorites are the hot tub, fitness center and free tanning bed. My room has a large closet and a double size bed! The walking path by the river is right there and it’s a quiet area.

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Quinn_P • Resident • 2016 - 2018

02/19/2018

Let's start with the good and end with the bad. Keep in mind that prices are going up everywhere else but I do not agree with the Branbury's prices, especially raising them for residents who have been here for two years or more. This review is… See More

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Olivia_B735 • Former Resident • 2017 - 2018

02/19/2018

I lived at the Branbury for about 8 months and I absolutely loved it! I moved here on a whim because a friend of mine was in need of another roommate. The move in process was simple and went over smoothly. I felt that everything was… See More

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Resident • 2016 - 2017

09/27/2017

I love living in Branbury! Their amenity is awesome! I love the 24 hour gym the best I can go there 3 in the morning if I want:) I am currently live in share room with my sister it's $318/month so awesome!

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Resident • 2017

09/18/2017

It's not worth what you pay to live here, especially when you consider how long the Branbury has been around. If the rent was cheaper, I'd recommend living here.

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Isaac_B • Resident • 2017

09/18/2017

Parking is a joke. Other than that... it's ok

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Resident • 2017

09/06/2017

Honestly ruined my entire summer with this crappy apartment complex. Between hidden fees, random charges, booting my car 2 minutes after curfew multiple times, and in the end not giving me my deposit back because i didn't pass their white glove check i spent days on… See More

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Resident • 2015 - 2016

06/30/2017

When I moved into my private room at the Branbury, it was dusty, dirty, and disgusting. The window sill had bugs and more came in because of the cracks around the window frame (including a giant spider!). They claim to keep your deposit if you leave… See More

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Resident • 2016 - 2017

06/04/2017

I love Branbury! I seriously do not understand the bad reviews it consistently gets. I've looked into other apartments, but the Branbury is the best by far and this is why 1. The apartments are much roomier than other apartments I've looked at They were also… See More

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Resident • 2016 - 2017

05/04/2017

This place is absolutely horrid. Would not recommend it to anybody, unless you like paying an exorbitant amount to live in squalid conditions and getting scammed out of your money when you try and leave for better environs. You can easily save your money at a… See More

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Brynvk • Resident • 2016 - 2017

04/08/2017

The management is straight from hell. Weekend manager Riker Call is the worst out of all of them. He has absolutely no customer service or professionalism. My apartment in the area was robbed and I had to get to a safe place at 2 am. I… See More

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•

Updated Review

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Branbury Park

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD

Review CountC

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (180 Reviews)

Noise

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Grounds

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Branbury Park Manager

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Branbury Park Manager

Noise

Maintenance

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Noise

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Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time