Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Check Availability
Branbury Park
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hello! We take pride our superior customer service, and i'm so sorry that you feel your experience didn't reflect that. We try to be fair when it comes to cleaning checks, and are more than happy to look into any issues that may arise. If you have any suggestions on how to improve, or make things better moving forward, i'd love to sit down with you and get some ideas! We care about all of our residents, and want to make your experience here great! Thank you for your review and feedback.
Hello there! Thank you for your feedback! We always encourage our residents to submit a move in inspection which allows us to know about what is going on in the apartment and allows us to send maintenance in to take care of issues like these. We genuinely apologize you feel as though living here as not benefited your college experience. We do take pride in our superior customer service, and would be more than happy to go over anything with you that you felt was unfair or misleading in any way. We are always open to suggestions on how to improve, and make things better for our residents!
$779
N/A
N/A
1 Bedroom
$309
N/A
N/A
2 Bedrooms
$329
N/A
N/A
3 Bedrooms
$359
N/A
N/A
4+ Bedrooms
Please allow up to 24 hours for your answer to be visible to the public.
Check Availability
Branbury Park