Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 180.5 days |
Contact Property
Cherry Creek Apartments
1551 West Riverdale Road
Riverdale, UT 84405
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 180.5 days |
We are saddened to hear that you have not enjoyed your residency with us. We have not processed any evictions recently and ask that you contact our office for clarity and any misunderstandings. Cherry Creek staff still strives to provide the best customer service and hope to resolve any issues that there may be with any current or past residents. Please reach out to [email protected] at your convenience.
We are so happy to hear that you're enjoying your new apartment home. During these tough times it is important that our residents feel safe and comfortable in their homes. If you ever need anything please do not hesitate to reach out. Stay safe and well!
Thank you for sharing your concern. I'm sorry that you're having to experience this issue. We definitely try to remedy this problem to the best of our abilities. Our residents are our number one enforcement tool when it comes to community policies. When you see this happening we would love for you to contact the office with any car, or parking stall, information that you may have. We would love to speak to you about any recent incidents. Please feel free to contact the office via phone or email address. 801-627-4800 or [email protected]
Charla, thank you so much for your review, feedback from our residents is always helpful and we are happy to hear that you have enjoyed your living experience at Cherry Creek Apartments. We love having you and your family here at our community. We are also always open to how we can improve our community and service so if you have any suggestions please feel free to reach us at [email protected]
We are sorry to hear that your living experience within the past year has not been satisfactory. We take pride in our customer service and work towards being better and providing a positive community environment. As for the recent activity, we sincerely apologize for the actions that occurred with the guests on our community. We are very grateful that no one was hurt. Please reach out to me to discuss any of your concerns at [email protected]
Thank you so much for your feedback, Ashley. As a company dedicated to providing the best in customer service, feedback from residents like you is critical. I'm so sorry that your experience did not live up to that standard and would greatly appreciate the opportunity to hear from you personally on how we can improve here at Cherry Creek. Please contact me at [email protected] to discuss further.
$1,015 - $1,100
740
11 Units
A
$1,250 - $1,335
830
6 Units
B
$1,325 - $1,375
962
3 Units
C
While Cherry Creek Apartments offers convenient access to services, recreation, transportation, and employment, our community also provides a landscaped refuge from much of the hustle and bustle of city life. You can enjoy the grounds, the facilities, the activities, and the peace and quiet of your new home. Our friendly and professional team does everything it can to make our residents feel at home!
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Cherry Creek Apartments
1551 West Riverdale Road
Riverdale, UT 84405