Fox Point in Old Farm

We apologize if we did not communicate as clearly as we hoped, and would like to reassure you that we always are as transparent as possible when referring to our leasing contract upon move out. Please feel free to reach out to us at any time if you still have some lingering questions or concerns as far as the fees that were charged and we'd be more than happy to go over them again with you. It is disappointing to hear that you also had unpleasant experiences with your possessions and we will be sure to increase our security so that our residents feel at ease. We always make sure that all our residents are treated with the dignity and 5-star professionalism that they deserve, and we are saddened to hear that we may not have given that feeling in your case. Thank you for taking the time to share with us and we sincerely wish you the very best in your new journey.

Hi Susann, thank you for your lovely review and detailed feedback. Our team is delighted to know that our tranquil community has served as the perfect home for you throughout the past 14 years. We value your residency and look forward to continue providing you with an optimal living experience for many years to come!

Hi Ravi Yadav, Feedback is important - especially when it helps us improve. So thanks for sharing about your move out experience. Can you call or come by to discuss further?

Dear Lesele, Thank you for your feedback. I would like to apologize for the experience you have described in your review. I assure you that we want to do all we can to make your home comfortable for you. Please come by the office or give me a call so that we can talk further about these concerns about rent and pricing. I hope to see you soon and I hope you have a wonderful weekend. And please be sure and let us know if there is anything else we can do for you! Sincerely, Community Manager

Hello, Thank you for the review! We are sorry to hear you've had a negative experience with pricing, apartment quality, and the staff. We'd love to go over your suggestions in person, would you have a moment to come by the office this week? Best, Community Manager

Hello, Thanks for the review on your experience with the apartments and staff! While we can't control the market, we would love to hear how we can provide a more worthwhile experience! Feel free to come by the office anytime! Best, Community Manager

Hello, Thanks for the review! We are glad you have had a good experience with the staff, apartments, and maintenance! Please let us know if we can do more. Best, Community Manager

Hi, Thank you for the review! We are glad you have had a good experience with maintenance, the grounds, staff, and the amenities! Please feel free to stop by the office anytime with suggestions on how we can further provide a worthwhile community experience. Best, Community Manager

Hello, Thank you for the review! We are happy to hear you've liked the community so far and hope you'll continue to have a great experience! Let us know if we can assist with anything. Best, Community Manager

Hello, Thanks for the review on your apartment! Let us know if we can do anything to help out with maintenance issues. Best, Community Manager

Hello, Thanks for the review! We are glad you have had a good experience with the staff and community! Let us know if we can do more to help out. Best, Community Manager

Hello, Thanks for the review! We are always happy to hear maintenance is doing well with community up-keep and would love to hear any suggestions you have on how we can provide a more worthwhile community experience! Best, Community Manager

Hi, Thanks for the review on the community location! We are happy to hear it was convenient for you. Be sure to let us know if you need anything. Best, Community Manager

Hello, Thank you for the review on the landscaping, staff, and community environment! Let us know if you have any suggestions on how we can further provide a quality living experience! Best, Community Manager

Hi, Thanks for the review on your move-in experience! We are happy to hear the staff was able to help and that you like the community environment. Let us know if we can do more! Best, Community Manager

Hello, Thanks for the review on your experience with the staff, community upkeep and atmosphere, apartment quality, and pricing/billing. We would love to further discuss your experience as well as go over any suggestions you have in these areas! Feel free to come by the office when you've a moment to spare. Best, Community Manager

Hello, Thanks for the review on the staff and community! Let us know if we can do more to provide an enjoyable experience. Best, Community Manager

Hello, Thank you for the review! We are so happy to hear you like the community atmosphere and staff, and would love to hear your suggestions in any area! Feel free to drop by the office anytime. Best, Community Manager

Hello, Thanks for the review on your move-in experience, apartment quality, and maintenance. We'd like to further discuss your experience in person. Feel free to stop by the office or call whenever you have a moment to spare. Best, Community Manager

Hello, Thank you for the review! We are happy to hear you like the community and maintenance staff and would love to go over your concerns and suggestions with pricing and staff! Feel free to come by the office anytime! Best, Community Manager

Hello, Thanks for the review! We are so happy that you like the landscaping and your apartment! Let us know if we can do more to provide an enjoyable experience! Best, Community Manager

Hello, Thanks for the review! We are glad you have had a good experience with your apartment and the community atmosphere! Let us know if you need anything! Best, Community Manager

Hello, Thank you for the review! We are happy to hear you like the landscaping, community atmosphere, and apartments. Please feel free to stop by the office anytime with questions, concerns, or suggestions. Best, Community Manager

Hello, Thank you for the review! We are glad the staff and maintenance has been helpful when you needed it! Let us know if we can do more. Best, Community Manager

Hello, Thank you for the review! We are glad you like the staff, landscaping, and community atmosphere! Let us know if we can do more to make your stay worthwhile. Best, Community Manager