Number of reviews in the past 365 days | 35 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.74 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 35 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.74 days |
Hello! Thank you so much for the 5 stars! I am so glad to hear that you are enjoying your time here with us. Have a fantastic day!
Hello! Thank you for your review. We will pass your kind words on to our staff. We would love to speak with you directly about your concerns with your neighbors. Could you please reach out to us directly at [email protected] so we can discuss a resolution. Thank you!
Hi Mandi, We strive to deliver a consistently positive experience and regret to hear that has not been the case for you. Our records indicate that you did move in during the month of December and when you mentioned concerns regarding the cleaning the apartment was recleaned the same day. During our multiple conversations, we have not been made aware of any issues regarding the cabinets, but we are happy to send maintenance over to address any issues you are having – would you like us to enter the work order on your behalf, or would you prefer to submit it through our resident portal? I do apologize for the confusion regarding your car being towed the first time. Unfortunately, when you had someone pick up keys to your new home they refused to take the parking tag and several additional items stating you would pick them up personally. For the inconvenience, we did have the car returned to you at no cost and discussed in great detail the requirements to park on the premises for all vehicles. We specifically provide our parking pass as a tag to be hung from your rearview mirror so that it can easily be transferred between your vehicles. We share your frustration with the internet outage and wish we had more control over the service provider. As previously discussed, please feel free to contact the internet provider regarding your concerns. A lease contract is a legal and binding document and we encourage all persons to thoroughly read it before signing. To make this possible, we emailed you the lease contract prior to your move in date to review. If you have any questions regarding the lease contract we encourage you to review it with your attorney to gain a full understanding of all rules and regulations as listed in the lease. We are hopeful that as we move past this, we will be able to improve your experience and you will enjoy calling Rockledge at Quarry Bend your home. Have a great day!
Hello! Thank you so much for taking the time to leave a review about your recent interaction with our maintenance team. We are glad to hear they were able to address your concerns and keep you posted. We will pass your comments along to them. Have a great day!
Hello! Thank you so much for the 5 stars! We are excited to hear you are having such a great experience here at Rockledge and are here if you need anything else. Have a great day!
Hello, we are sad to hear you have had such a negative experience with Rockledge. We do have multiple parking options to help with the small amount of free parking offered and are happy to discuss those with you. During the holidays we do experience more trash than normal causing the bins to be mo re than full, but we do have staff that addresses the bins each morning. The internet is in the process of being upgraded, please check your email and your Active Building account for updates on the timeline and where we are in the process. It was hard to give updates during our outage as our office was without internet and phones as well, but we tried to send as many updates as we could after hours, from home and when we could connect to a hotspot. We were also open in our office for anyone to stop by for updates during our business hours. We do care about everyone's experience here at Rockledge and we would love to speak to you directly about your concerns Please reach out to [email protected] and we would be happy to discuss further. Thank you
Hi! We are sorry to hear you are experiencing parking issues with your assigned stall. Please contact [email protected] so we can help correct this issue for you. Thanks!
Hi! Thank you so much for taking the time to leave us a review and your feedback. We do have multiple parking options to help with the lack of free parking, if you would like to reach out to our office to discuss those. We hope you have a fantastic day!
Hello! Thank you so much for your honest review! He hope you enjoy your new home with us! Have a great day!
Hello! Thank you so much for the awesome review! Please let us know if there is anything you need! We are happy to assist. Have a great day!
Hello! Thank you so much for the review! We are happy to hear you are enjoying your new home! Have a fabulous day!
Hello! Thank you so much for the awesome feedback in your review. Please let us know how else we can help! Have a fantastic day!
Hi! Thank you for your honest review about Rockledge. Your feedback is important to us so we can work on improving our residents time with us. Please let us know if you have any questions or need any assistance. Have a great day!
Thank you for sharing your experience in regards to your time here at Rockledge at Quarry Bend. We hope you have a great day!
Hi! Thank you so much for taking the time to leave us a review. I am glad our efforts in trying to actively improve the community are being noticed. The manager would love to hear about any specific concerns you may have. Please reach out to her directly at [email protected] Have a great day!
Thank you for taking the time to let us know how we are doing. We hope you have a great day!
Hi! Thank you so much for taking the time to leave a review with awesome feedback. I am happy to hear we have been able to take care of your concerns quickly. Please do not hesitate to reach out if you need anything else! Have a fantastic day!
Hi! Thank you so much for taking the time to leave a review about your experience here at Rockledge. We are pleased to hear you have and continue to enjoy your time here with us! Please let us know if there is anything you need from us! Have a fantastic day!
Hi! Thank you for taking the time to leave us a review about your time here at Rockledge. We do have additional parking options you may be interested in. Our office staff would be happy to answer any questions you may have in regards to them if you would like to reach out. Have a great day!
Hi, We are sorry to hear that you feel like we have hidden fees. All our fees are outlined in your lease agreement as well as the additional form we have you sign before you pick up keys outlining all fees and utilities you will be responsible for. If you could like a copy of that, please reach out to one of our office staff members. We do have the additional parking options you can pay for to help with your parking concerns as we do have a lot of residents that opt for the free parking option. Please reach out to the manager directly if you have any further questions. Thank you!
Hi! We appreciate your positive review about your experience with us! We hope you have a fantastic day!
Hi! We are sad to hear that you are unhappy with your time here with us and would love to chance to turn it around. Please reach out to the manager directly at [email protected] so we can work towards a resolution. Thank you!
Hi! Thank you for taking the time to leave your honest feedback. The manager would love to speak with you directly regarding your concerns and requests. Please reach out to her at [email protected] Have a great day!
Hello, your satisfaction is our top priority. The manager would love to speak with you in regards to your concerns. Please reach out to her at 801-949-9990 or [email protected] Thank you!
Hi! Thank you so much for your positive comments about Rockledge at Quarry Bend! Thank you, and have a fantastic day!
$1,144
935
13 Units
1 Bedroom, 1 Bath
$1,204
1,065
N/A
1 Bedroom, 1 Bath
$1,325
1,085
N/A
2 Bedroom, 1 Bath
$1,415
1,335
N/A
2 Bedroom, 1 Bath
$1,394
1,127
14 Units
2 Bedroom, 2 Bath
$1,503
1,195
1 Units
2 Bedroom, 2 Bath
$1,619
1,335
2 Units
2 Bedroom, 2 Bath
$1,631
1,318
3 Units
3 Bedroom, 2 Bath
$1,758
1,347
3 Units
3 Bedroom, 2 Bath
Schedule your tour today! We are accepting in-person tours and virtual tours by appointment. Please schedule yours today. Rockledge at Quarry Bend, located in the heart of beautiful Sandy Utah, offers brand new luxury apartment rentals with an emphasis on lifestyle and customer service. With proximity to some of Sandy's finest features such as Dimple Dell Regional Park, South Towne Center, Jordan Commons, and convenient freeway access you will experience all the wonder Utah has to offer. We are located in Canyons School District, one of the highest-rated districts in the Salt Lake area. We know your pets are important and they are welcome at Rockledge. We have several nice dog parks nearby which they will surely enjoy with you. Apartment homes for rent at Rockledge offer large 1, 2, and 3 bedroom plans with several unique options to meet your needs. Every apartment has granite countertops, washer/dryers, upgraded flooring, stainless steel appliances in your gourmet kitchens, 9 ft. ceilings, and large picture windows to take in the beauty of your surroundings. Take advantage of our convenient parking options including underground parking or attached/detached garages and carports. Reserve the beautiful clubhouse and entertaining areas for parties, enjoy the outdoor patio with fireplace, or spend a relaxing day at the pool and hot tub. Rockledge also features the largest fitness center anywhere. There you'll find Crossfit style workouts as well as the latest state of the art equipment. Stop in or call us for your personal tour today. We are excited to meet you!
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