Review History for anonymous

Thornhill Park


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anonymous

Resident 2014 - 2016

5/26/2016

DON'T MOVE HERE ... YOU'RE BETTER OFF LIVING ON THE STREETS ...REALLY.... They have it LOOKING NICE ON THE OUTSIDE ONLY....... and that's where it STOPS.... save yourself.... grief...headaches ... rude ... nasty ... people ..long walks ... NO Parking ... I moved here... as quick move... for Cancer treatments...it's close to the hospital ... the unit they first showed me wasn't too bad ... then I moved into the unit they ..."GAVE" me to rent ..OMG ... what happened to this apt? REALLY???? .. Carpets are horrible ... spots... cut up and patched...not even good patches ... the flooring was curling up at the doorways.... dirty...OMG that isn't the word for it ... they stated they have been .."CLEANED"? ... the oven hadn't been cleaned for YEARS... fridge stinks ... the sink in the bath area... had paint dried in it ... they or someone had tried to repaint the moldings... over dirt...bugs... hair - so very icky... link... whatever ..Right up the walls ... the kitchen cabinets??? Hung crooked... broken ...nasty ... the corners are broken off...yeap ... broken completely off ... unfinished patch work in the ceiling areas... (OH they're going to fix that... hummm that was over a year ago)... cracks ... you can see daylight thru the patio doors ... the closet doors??? Heaven they are awful... don't close... hung crooked... had someone from the front office come look at it ... their response??? Were we'll look into it??? They did an inspection just before it was sold to the new owners ... I have the worse apt they even said so ... they said they would "FIX" what was wrong??? I suggested the gut it and start over ... that was 9 months ago ... then the RENT INCREASED???? Went up 20% ... and then they charge you separately get this...water...sewer...parking and PROPERTY TAXES ...yes your now paying property taxes on their APT ..You were stupid enough to rent ......and their added fee for doing it for you???? .... and that's anywhere from $45 to $85 a MONTH ... NOT included in your rent ... WHATEVER THEY QUOTE YOU FOR RENT...ADD ADDITIONAL $200... Then with the Apartment Building burning down to the ground... just added more $$$.... AS for the FRONT office people??? I suggest replacing them ... firing them all... they're NEVER there anyway... they are rude... nasty people ... no help with anything ... trying to make rent payments??? There isn't even a box ... THEYRE NEVER THERE ...... they lose payments ... just slide it under the door???? I'm counting the day till the LEASE is UP... then IM OUT OF here.... Be Smart ...DON'T GO HERE ... Check who owns the place... and stay away from their PROPERTIES (AMC Properties)... walls are paper thin ... and very ... very ...scary people live here ...
    Manager

    5/31/2016

    Thornhill Park
    Though we're sincerely sorry to hear that your experience with our community was not as positive as we would have hoped, we do appreciate your feedback. We assure you, the upkeep of our homes and the comfort of our residents are top priorities for our team; we strive to achieve this by providing exceptional service at every opportunity and we are saddened that you feel otherwise. Our community's fees and utilities are clearly stated in our lease and we apologize if you felt mislead in any way. We would be more than happy to speak with you about these concerns and assist you to the best of our ability, as we want all of our residents to enjoy their homes. Please give us a call or stop by the office at your convenience. We look forward to helping make the remainder of your time here as positive as possible.

    Review 10 out of 183

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    Thornhill Park

    March 2024

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