Moving to Salt Lake from New York City, I had little knowledge about the areas of SLC and how the rental process works, which is extremely different. I have had multiple issues since living hear, including re-signing leases multiple times due to issues with signatures, being given a smoking apartment when my lease was actually signed for a non-smoking apartment, etc. When washers and dryers were "installed" I signed a lease 2 months before they actually were installed and had a closet removed the entire 2 months, and was initially expected to pay the increased rent without having the washer and dryer. That being said, when the new hot water heater was placed in the apartment, they did not place it on a metal base, and is still to this day sitting on my carpeted floors (which is potentially a fire hazard). Throughout the winter, my heat went out 4 times, and on the last "attempt" to fix it, the maintenance guy gave me a space heater to keep next to my bed because they didn't know how to fix it. Needless to say, the next person who will be renting my unit will not have heat. Lastly, after living in many apartments across in many states across the country, I have never heard of a 1 year lease switching to a month-to-month rental agreement without a 60 day notice that you will vacate, when your lease is supposed to end. I thought that was the reason for signing a one year lease, rather than a month to month rental agreement. I have also been told different days of my lease termination.... ranging from 3 different weeks, that being said, I missed my 60 day "notice that I will leave the apartment when I was supposed to" and am stuck paying for an extra month rent, without me even living in the state of Utah. I am not one to write reviews or to complain, but especially for those moving from out of town, there are nicer apartments, in nicer areas (I caught a guy looking into my car and pulling on the handle one morning as I was leaving for work), for similar prices.