Review History for lilfiestyone87

Boulder Canyon


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lilfiestyone87

Resident 2011 - 2012

4/26/2013

WORST STAFF EVER!!!! -------- is always rude and snobby - regardless of what your purpose is to talk to her and she clearly has no basic math skills. ------ is a joke to work with unless you are sitting right in front of her. I moved out 4 months ago and I'm still trying to get my Move-Out Statement. If you have a pet - you may as well not even tell them. We had a puppy for 3 months that spent all day (while I was at work) and all night in a kennel. She was allowed out when I was home and she was supervised by both myself and my husband... we paid a $300 pet deposit (which we were told would cover pet insurance for damages) but when we moved out we were told that money went towards nothing AND they are trying to charge us $700 for new carpet as they said our carpet was destroyed by pet urine and needed to be replaced. Our carpet looked the same as when we moved in... our dog had a handfull of accidents BUT we shampooed our carpets twice a month. I asked for proof and pictures of the "damage" and was told "We didn't take any pictures - our bad" bottom line was they needed something to bill us for because I paid over $3,000 to break our lease and we had a credit on our account. Instead of being honest business people and giving us back our credit - they ran up bogus charges and made it look like we owed them almost $1,000. This is the WORST place EVER!
    Manager

    7/28/2023

    Boulder Canyon
    Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com

    Review 21 out of 46

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    Boulder Canyon

    March 2024

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