The old management was not perfect but the staff was nice. It was recently bought by some company and now it is under new management. Everybody is replaced by new people and they are not as nice. Once I ordered something and it was heavy, they marked my apartment as "bad#2"! What the heck does that mean ? Can't I order heavy things? I came to pick it up at the office myself. Did not ask the office people to take it to my apartment ? Why was I marked as "bad#2"? Who is bad#1? Anyways, it was recently remodeled and rent is rised . They make you to pay for somebody to come pick up your trash. It is mandatory even you don't need that kind of service. You have to pay rent by money orders. They don't accept any other payment method. That sucks! DO NOT RENT HERE! That's my advice for you.
Manager
12/11/2017
Embarc at West Jordan
Thank you for taking the time to leave a review. We do not write on the packages, but sometimes the post office does. We will occasionally write the apartment number on it, but often that is done before we receive it.
We do accept all sorts of payments - personal checks, cashiers checks, money orders and online payments. You only are required to pay in certified funds if you have had to returned personal checks.
Thank you for your feedback about the valet trash.