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Serengeti Springs Apartment Community

7898 Serenera Way

West Jordan, UT 84081

 
 
 
 
 
 

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Resident 2018 Not Recommended
Reviewed 10/08/2018
Clearly staff/management place reviews on here to boost ratings. Check the dates on the bad ratings (especially those who call out a specific person or manager). The next 5 star review praises the exact person that was previously mentioned. This is NOT a coincidence! Some of these fake reviews are posted the same day or the very next day to counter the negative reviews. Other than that obvious ethical issue, its an apartment complex, average at best. Considering location and lack of options for internet, it should be cheaper rent. Also, they still advertise that the units are dog friendly, however some are not. Does not list that on the site. The grounds in general are not that bad, haven't experienced a winter here yet though. Will update my review if there are maintenance issues.
Serengeti Springs Apartment Community Manager10/29/2018

Dear Anonymous, Serengeti Springs hire professional companies to do surveys and obtain reviews. We actually don't know where it is even possible to add on review unless you are a verified resident, besides this website where you can be anonymous. We think that residents who are happy have reacted to bad reviews on staff and decided to put a positive review. As you can tell even reviews that are completely in favor of our community are posted. We see this as yet another learning tool to improve our community, procedures and staff. Our property is large and most of the community is pet-friendly, although by residents requests we have kept the area and buildings by the daycare pet-free. This might be something we have to change in the future. We hope you will not have any issues in the winter but please don't only write bad reviews, but let us know. Triton Investments, on behalf of Serengeti Springs apartments

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