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Shadowbrook Apartments

 
 
 
 
 
 

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Resident · 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2017
We lived in this apartment for a year, and it was easily the worst year of my life. They gave us a great deal so we signed papers pretty quickly which was our own fault, we should have viewed the apartment first. They assured us it was move in ready which it was far from. It started with us not having a door knob or dead bolt and went down hill from there. We had trash left on the floor, no handles on any of our drawers, 2 holes in the wall of one of the bedrooms and no doors on our closets. Half of our outlets didn't work and we didn't have any appliances hooked up in the kitchen. The maintenance worker wasn't overly helpful and made promises he didn't keep which made it so we had to beg and nag to have our apartment fixed. We were a bottom apartment and didn't have screens on our windows which we never ended up getting until 7 months in. They had a maintenance worker that was super shady and eventually fired but not soon enough. Someone with a key went in and unlocked our bedroom window while we were out of town and our apartment was robbed. They took everything except what didn't fit out the door. The worst part was the manager didn't seem to care in the slightest that we had been completely and utterly violated! This place supposedly did 24/7 parole but never seemed to go to the back of the lot because if they had we may not have had to say good bye to all our possessions and expensive baby items. I gave staff 2 starts because of Rob. Super amazing at his job and new how to at least act passionate and caring about the tenants. I give him alone 5 stars! Fastforeward to a month before we moved out.. we found a hole under our pantry, which is why our apartment wasn't warm all winter! We found mice coming in through there and no matter how many times I told the front office they never came. Bottom line.. don't live here It may be less expensive and seem too good to be true but ithats because it's a bad area with lots of crime. Constant sirens, shady people roaming, lots of drug deals going on. Save yourself the trouble and terror of living here. I promise you will be happier somewhere else.
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Shadowbrook Apartments

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