Broadstone Van Dorn
#3,544 #17 #242

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Broadstone Van Dorn

420 North Van Dorn Street, Alexandria, VA 22304
(170 Reviews & Surveys)
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"The leasing office & maintenance team at Broadstone Van Dorn ARE GREAT! They are personab" ...
$1,235 - $2,912/mo
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Floor Plans & Pricing

Studio

Caas

Studio, 1 Bath | 340 sq. ft.

$1,235 - $1,800

3 Available Units

See Floor Plan Details

1 Bedroom

Ford

1 Bed, 1 Bath | 780 sq. ft.

$1,530 - $2,912

4 Available Units

See Floor Plan Details

2 Bedrooms

Austin

2 Beds, 1 Bath | 965 sq. ft.

$1,730 - $2,502

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

3.7

Grounds

3.5

Safety

3.0

Office Staff

4.1

Maintenance

4.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

19

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

C-

Average time to respond to reviews

50.26 days

View Community Timeline
View Community Timeline

Broadstone Van Dorn Reviews

(31)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1155810

Verified Resident 2022 - 2024

1/12/2024

I like living here the apartment could be kept up better. And the laurndy system is very bad machines are broken most of the time sometimes I have to rinse out my clothes because the washer does not ring the out all the way. I… See More >
    Manager

    1/17/2024

    Broadstone Van Dorn
    Your feedback is appreciated. Our hardworking maintenance team strives to resolve all service requests in a timely manner. If you're experiencing ongoing issues in your home, please contact our team.
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    12/25/2023

    Get what you pay for

    The unit is affordable and decent; it provided me 4 walls and a roof over my head. This is not a doorman building because we don’t pay those types of rents. The major issue is the tenants. This building has a high refugee population that… See More >
      Manager

      12/28/2023

      Broadstone Van Dorn
      We apologize for any inconvenience you've experienced. We value all residents and aim to maintain a peaceful community for everyone. Please reach out directly to discuss any specific concerns you may have, as we're committed to addressing issues promptly. Your feedback is valuable to us.
      Review Author Icon

      Resident 1200635

      Verified Resident 2023

      11/18/2023

      I am very happy from the environment and situation of this community, upto now there is nothing to make me concern and every thing is alright. I recommend anyone to take part in every single task for the betterment of this community.

        Manager

        11/21/2023

        Broadstone Van Dorn
        Thank you for this feedback! Please don't hesitate to contact our team if you ever need anything!
        Review Author Icon

        Resident 1200630

        Verified Resident 2023

        11/18/2023

        The community is very well maintained and the leasing office staff do their best to meet residents' needs. Its very nice and I feel very seen and heard whenever I raise concerns. The maintainence team are also very respectful and cordial.

          Manager

          11/21/2023

          Broadstone Van Dorn
          Thank you for your feedback! We're happy to hear that your experience at Broadstone Van Dorn has overall been a pleasant one. Please contact our team if you ever need anything!
          Review Author Icon

          Resident 1195243

          Verified Resident 2023

          11/2/2023

          At all I don't have such a good satisfaction. We don't feel that safe specially in the evening time. The elevators are down use to be dirty. The lobby furnitures are kind of stinky. Also the Guam equipments are old enough and also damaged.

            Manager

            11/9/2023

            Broadstone Van Dorn
            We're sorry to hear that your experience has not exceeded expectations. The peace of mind and satisfaction of our residents is our top priority, so please visit our leasing office to discuss your feedback with a member of our team.
            Review Author Icon

            Resident 1176710

            Verified Resident 2022 - 2023

            9/4/2023

            Absolutely awful! Everything is broken and the whole building is infested with roaches and rats. Recently an apartment on my floor had an overflow that managed to affect many apartments, including mine, and few on lower floors. My entire bedroom carpet was soaked! The brought… See More >
            Manager

            9/7/2023

            Broadstone Van Dorn
            We understand that the emergency maintenance situation you describe is concerning, but our team worked diligently to address and resolve it to the best of our ability. If you're encountering ongoing pest issues, please contact our office to schedule a treatment.
            Review Author Icon

            Resident 1171190

            Verified Resident 2020 - 2023

            8/17/2023

            The apartment has cockroaches and mice. The laundry room floods. The process of installing the still not functional ac units was frustrating. The office staff is condescending. The water goes out weekly. Do better.

              Manager

              9/7/2023

              Broadstone Van Dorn
              We're sorry to hear that your experience has not reflected our efforts to provide a superb living environment. If you're encountering ongoing pest or maintenance issues in your home or around our community, please contact our team.

              Updated Review

              Review Author Icon

              Resident 1161661

              Verified Resident 2017 - 2023

              8/10/2023

              Good location, close to bus transportation, shopping, local areas. Management has been easy to work with and have been cooperative and supportive. Initiatives to improve the building and grounds has been underway over the past two years. Things would be even better if tenants followed… See More >
                Manager

                9/5/2023

                Broadstone Van Dorn
                Thank you for your four-star review! We're happy to see that your experience has improved, and we hope that if you ever need anything in the future, you let us know.
                Review Author Icon

                Resident 1163807

                Verified Resident 2021 - 2023

                7/27/2023

                It's has been up and down. I have had bedbugs, roaches, mats, mice and ant infestation. The cleaning Lady is rude to black people however the renal office people are ok. There are charges for the amenities, but they keep the TV room and study… See More >
                  Manager

                  9/5/2023

                  Broadstone Van Dorn
                  We deeply regret any inconvenience you may have experienced. Our team is committed to addressing maintenance and pest issues as quickly as possible, so we’ll be sure to keep your comments in mind as we look for new opportunities to finetune our service. If we can answer any questions you may have, or if we can improve your experience in any way moving forward, please don’t hesitate to contact our office.
                  Review Author Icon

                  Resident 1162160

                  Verified Resident 2021 - 2023

                  7/22/2023

                  I love living at Broadstone Van Dorn. I love the area! My commute to and from work is less than 20 mins. There are plenty of shops and grocery stores less than 10mins I also love that DC is right across the bridge and Old… See More >
                    Manager

                    9/5/2023

                    Broadstone Van Dorn
                    We love that you're loving life at Broadstone Van Dorn! Thanks so much for your review!

                    Updated Review

                    Review Author Icon

                    Resident 1156751

                    Verified Resident 2023

                    7/15/2023

                    This a great buliding very clean area the receptionist are good and the maintenance team are working properly just here is a little noice because the building is near of road and sometime the soun sound of car are coming

                      Manager

                      9/5/2023

                      Broadstone Van Dorn
                      We're so glad to hear that you've enjoyed your experience at Broadstone Van Dorn!
                      Review Author Icon

                      Resident 1156675

                      Verified Resident 2023

                      7/5/2023

                      I just moved in and am already seeing roaches everywhere (light fixtures, ceiling, kitchen sink, laundry room and even in the lobby downstairs). Yet to see rodents but the big gaps in the wall don't bode well. This is an unclean building based on what… See More >
                        Manager

                        9/5/2023

                        Broadstone Van Dorn
                        We deeply regret any inconvenience you may have experienced. Our team is committed to addressing maintenance and pest issues as quickly as possible. If we can answer any questions or concerns you may have, or if we can improve your experience in any way moving forward, please don’t hesitate to contact our office.

                        Updated Review

                        Review Author Icon

                        Resident 1145086

                        Verified Resident 2021 - 2023

                        6/26/2023

                        new carpets. new washer dryers. always a nice clean lobby. courteous staff. amazon lockers on site. nice floral landscaping. quiet on my floor. friendly neighbors. pool table wi fi netflix in lobby. pet friendly.

                          Manager

                          9/5/2023

                          Broadstone Van Dorn
                          Yours is precisely the type of five-star feedback we strive to earn here at Broadstone Van Dorn— thank you! Our team works hard to ensure every incoming resident feels settled and supported, so please don’t hesitate to reach out again if there’s anything we can do to better your experience. In the meantime, thanks again for choosing our community!
                          Review Author Icon

                          Resident 1153811

                          Verified Resident 2023

                          6/26/2023

                          So far so good besides the maintenance and pest control issues. Hoping that my concerns will be resolved in a timely fashion. The staff all seem to be nice , everyone has been polite and helpful to the best of their abilities.

                            Manager

                            9/5/2023

                            Broadstone Van Dorn
                            We're happy to hear that your experience so far has been a pleasant one. Please let us know if you ever need anything!
                            Review Author Icon

                            Resident 1148375

                            Verified Resident 2023

                            6/8/2023

                            The leasing office & maintenance team at Broadstone Van Dorn ARE GREAT! They are personable, kind, empathetic, sympathetic, reliable, and efficient! I appreciate them SO MUCH, and 'm so glad they're here!!!

                              Manager

                              9/5/2023

                              Broadstone Van Dorn
                              Yours is precisely the type of five-star feedback we strive to earn here at Broadstone Van Dorn— thank you! Our team works hard to ensure every incoming resident feels settled and supported, so please don’t hesitate to reach out again if there’s anything we can do to better your experience. In the meantime, thanks again for choosing our community!
                              Review Author Icon

                              Resident 1147067

                              Verified Resident 2021 - 2023

                              6/5/2023

                              That is good experience, the building is clean all the time and de team is very helpful, I have a good experience in the place they have a good location and everytime there are parking that is good?..

                                Manager

                                9/5/2023

                                Broadstone Van Dorn
                                Yours is precisely the type of five-star feedback we strive to earn here at Broadstone Van Dorn— thank you! Our team works hard to ensure every incoming resident feels settled and supported, so please don’t hesitate to reach out again if there’s anything we can do to better your experience. In the meantime, thanks again for choosing our community!
                                Review Author Icon

                                Resident 1144279

                                Verified Resident 2023

                                5/25/2023

                                The staff was very helpful. I found the apartment clean and ready for living. I had a few problems with water in the kitchen and a few bugs. Shortly after I reported the problem to the office it was taken care of the problem.

                                  Manager

                                  9/5/2023

                                  Broadstone Van Dorn
                                  We're so glad to hear that our team was able to resolve your concerns to your satisfaction! Please let us know if you ever require assistance in the future
                                  Review Author Icon

                                  Resident 1143588

                                  Verified Resident 2022 - 2023

                                  5/23/2023

                                  I love the property ,the manager of the property is always in a professional mind state ,honestly and she does special activity with her residents and treat all of us the same and keep the property up in a great and respectful… See More >
                                    Manager

                                    9/5/2023

                                    Broadstone Van Dorn
                                    Yours is precisely the type of five-star feedback we strive to earn here at Broadstone Van Dorn— thank you! Our team works hard to ensure every incoming resident feels settled and supported, so please don’t hesitate to reach out again if there’s anything we can do to better your experience. In the meantime, thanks again for choosing our community!
                                    Review Author Icon

                                    anonymous

                                    Resident 2022 - 2023

                                    4/4/2023

                                    Should be Condemned

                                    This building should be condemned. This is by far the worst apartment building I have ever stayed in my entire life. From the first month living here I’ve had major upstairs water leaks ruining my furniture, which has happened on multiple occasions during my year… See More >
                                    Manager

                                    9/5/2023

                                    Broadstone Van Dorn
                                    We deeply regret any inconvenience you may have experienced. Our team is committed to addressing maintenance issues as quickly as possible, so we’ll be sure to keep your comments in mind as we look for new opportunities to finetune our service. If we can answer any questions you may have, or if we can improve your experience in any way moving forward, please don’t hesitate to contact our office.
                                    Review Author Icon

                                    Ccc45

                                    Resident 2015 - 2018

                                    9/18/2021

                                    I lived in Broadstone Van Dorm for three years. The place is nice. The upkeep is nice. The staff is good. I had no problems living there for the first two years. Going on the third year, I started to have roach problems. The roaches… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2020 - 2021

                                      1/30/2021

                                      Great service and friendly staff here at Broadstone Van Dorn. I've never had an issue and they always respond to my maintenance requests within 24 hours. I've had a very pleasant experience living here.… See More >
                                        Manager

                                        2/24/2021

                                        Broadstone Van Dorn
                                        Hi Anonymous, thank you for taking the time to leave a review for us at Broadstone Van Dorn. We're happy we could meet your expectations!
                                        Review Author Icon

                                        anonymous

                                        Resident 2020

                                        10/6/2020

                                        Is the worst place ever i was in apartment 911 believe me i stayed 2 days and i left breaking the lease i killed over 50 roaches in one night they are infested of roaches i asked others peoples i believed was only my unit… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 2018 - 2020

                                          8/28/2020

                                          I lived here for two years, and moved out this summer. The pros are that it is very reasonably priced (though that might change after some planned renovations) for the area and the apartments are pretty nice. You are close to the basic stores, but… See More >
                                            Review Author Icon

                                            anonymous

                                            Resident 2019

                                            2/19/2019

                                            Stay away from this hellhole unless if you want to live with roaches and rats. I lived here for 7 months and i really regret my decision. Pay extra 100-200$ more and live somewhere else without have to deal with roaches and rats. It's -------… See More >
                                              Review Author Icon

                                              AMcFarlandII

                                              Resident 2014 - 2019

                                              1/31/2019

                                              As one of the initial residents since Broadstone Van Dorn opened in 2014, I've experienced the waves of living here. I've been in this area for the last 7 years, so majority of that time Broadstone has been my home. Commuting rather 395, 495 or… See More >

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                Pets
                                                • Dogs Allowed
                                                  Fee: $350. Rent: $50. Restrictions: Dog breed restrictions apply
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Fee: $350. Rent: $50
                                                  Less Info
                                                  More Info
                                                Other
                                                • Additional Storage
                                                • Amazon Package Lockers
                                                • BBQ and Picnic Area
                                                • Business Center
                                                • Clubhouse
                                                • Eat-in Kitchen
                                                • Elevator
                                                • Expansive Windows
                                                • Faux Wood Plank Flooring
                                                • Fitness Center
                                                • Gas Range
                                                • Gated Access
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Plush Carpeting in Bedrooms
                                                • Pool
                                                • Skyline Views
                                                • WiFi in Common Areas
                                                Show Less
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                                                Leasing

                                                NOW LEASING BEAUTIFUL HOMES IN THE OLD TOWN NEIGHBORHOODBroadstone Van Dorn apartments for rent in Alexandria, Virginia. Warm, old-world elegance and cool, modern design collide in this centrally located community. Enjoy all of the comforts of home in your studio, one-, or two-bedroom apartment homes with easy access to Washington, D.C., Old Town, and NOVA. Come home to life at the edge of luxury. Come home to Broadstone Van Dorn!
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Saturday: 08:30 AM - 05:30 PM
                                                This community is managed by

                                                Gates Hudson

                                                B
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                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: What is the estimated utility bill for one person?
                                                Anonymous
                                                Answered on: 03/04/2022
                                                A: it is around $100 total a month. includes gas water sewer trash etc. in a studio and I am almost always home (work from home)
                                                Anonymous
                                                Answered on: 03/04/2022
                                                A: it is around $100 total a month. includes gas water sewer trash etc. in a studio and I am almost always home (work from home)

                                                Frequently Asked

                                                How is Broadstone Van Dorn Rated?
                                                Based on 170 number of votes by renters, Broadstone Van Dorn is currently rated 3.9 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Broadstone Van Dorn?
                                                Broadstone Van Dorn is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                How effective was the maintenance team when resolving your problem?
                                                Broadstone Van Dorn is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                What are noise levels like at Broadstone Van Dorn?
                                                Broadstone Van Dorn is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                How safe is Broadstone Van Dorn?
                                                Broadstone Van Dorn is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                How satisfied are residents with the neighborhood?
                                                Broadstone Van Dorn is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                How satisfied are residents with the staff at Broadstone Van Dorn?
                                                Broadstone Van Dorn is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 50.26 days to their community reviews in the past year.
                                                Who manages Broadstone Van Dorn?
                                                Gates Hudson
                                                What is the pet policy at Broadstone Van Dorn?
                                                Dogs Allowed
                                                Fee: $350
                                                Rent: $50
                                                Restrictions: Dog breed restrictions apply
                                                Cats Allowed
                                                Fee: $350
                                                Rent: $50
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                Studio, 1 Bath

                                                Contact Property

                                                Broadstone Van Dorn

                                                February 2024

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                                                Baths

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                                                Broadstone Van Dorn is a 340 - 965 sq. ft. apartment in Alexandria in zip code 22304. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,235 - $2,912. Nearby cities include National Harbor, Arlington, Oxon Hill, Springfield, and Annandale.

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