Resident • 2006 - 2007 Not Recommended
We've been living at Carlyle Mill for almost a year now and we are not renewing our lease. The management is horrible. There is constant turnover and they can't process something as simple as putting in a work order. You call and they take down all of your information and you think your work order has been put in only to find out that a few days later when you call the office to follow up, the work order was never put in, and therefore you have to do it all over again. Also, they boast about the security and having gated doors & garages however; there has been recent vandalism (nothing major, only destruction done to the gated doors). When you alert them to the vandalism or a broken access door they never fix them. So why pay all of the money to be so secure, when anyone could really walk into the community? The apartments are also very small, probably some of the smallest for the price range in the same vicinity in Alexandria. The only plus to the community is that it is extremely convenient to the metro. If you don't mind living in a cracker box and when things in your apartment break, never getting fixed then I guess it won't be that bad. However, if you like things to work in your apartment, and for management to respond to your concerns and not to pay for things like security that never works, then don't rent here!
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